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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1330 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,330 reviews
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Limited resolution to 1080 on second monitor.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use to support two 4K monitors. Had to go down to 1920x1080 on dual 4K monitors because only supports 1080 on second monitor connection. This limitation should be spelled out up front. Would not have gotten this item, if knew this limitation ahead of time. Have used to connect laptop to one 4K device, LG tv, to view in family room. Gets very hot in that application viewing HBO video on large screen TV.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello dart007vader, unfortunately the JCD381 only supports one HDMI display at 2k resolution and the other HDMI port supporting up to 4k resolution. We do apologize for the inconvenience this may have caused. I would strongly recommend contacting the Technical Support team on the packaging in order to look up the specifications for your computer and be able to recommend a device that will better meet your needs. Please feel free to contact us at your earliest convenience for questions, comments, concerns
      regarding your j5create device and someone will be more than happy to further assist you and potentially provide a solution to your situation.
      We also provide both Spanish and English speaking Technical Support.Thank you. j5create

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Finally a product that's compatible!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing and returning other docking stations that were not compatible I was so very pleased with j5create product. Literally just plug, download drivers and play. I use this to hook up 2 monitors with my HP laptop. The price was slightly over my budget but it was less expensive than HP dockings stations. Everything is working and I have not had any issues. The docking station gets a little hot after long hours of use but other than that I am pleased with my purchase.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Sherry, thank you so much for your kind words and rating us with a 5-star. Generally, adapters emit some heat as a normal part of its operation but should never become too hot when handling. Have a great day! j5create. j5create

  • Rated 4 out of 5 stars

    Necessary for connecting 2 monitors to MacBook Air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but instructions are a little confusing and don't totally match what you have to do to get both monitors to work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Mia Carroll

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th ej5create USB Dual Home HDMI Mini Dock Station is compact and lightweight, making it extremely portable and user friendly. Simply plug and play, connect lap top to multiple screens, remote keypad and many other accessories. Even this 60+, not computer savvy individual had zero problems achieving connection goals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Mini Dock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, works perfectly and super compact!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 3 out of 5 stars

    It's no Dell 3100.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine for now just feels a little brittle. You absolutely have to download a driver to get it to work properly. It's not plug and play but easy enough. Biggest complaint is it only outputs 55 to 60w if plugged in so you will receive a Windows warning if running a modern 65w Laptop saying power not compatible. But it still does charge and your computer will adjust to lower wattage. Overall...so so for 100 bucks. Great if it were 50.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, thank you for your feedback. The USB Type A and Ethernet ports are PnP but the dual HDMI ports require drivers. The power-in port supports up to 60W. j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Compact and productive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to plug in an external 4k monitor and wired keyboard into my laptop. As I use multiple laptops, I find it easier to plug and unplug the dock from one laptop to the other. Initially something was always not working; either the monitor or the keyboard but never both at the same time. I ended up having to reach out to support and exchanging it. Still took a few times, before it became seamless of plugging into one and then into the other and everything would work. I like that it is compact. I do wish the external plug was a little longer

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi amandalr712, thank you for purchasing our Docking Station and letting us know your experience on the unit. If you ever need assistants, don't hesitant to reach out and we'll be happy to help troubleshoot our device with you. Respectfully, j5create. j5create

  • Rated 4 out of 5 stars

    Does the job at an affordable price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to hook this up easily to my work laptop and give myself a dual monitor setup and keyboard and mouse for when i can work from home. There are enough ports so I could also hook up a webcam for conference calls. Only real downside is it doesnt charge the laptop so I also have to use the laptop power cable, but the price makes that only a small nuisance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day for work, it works great! Great size too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Adapter plus ethernet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does everything I wanted it to do being able to use the ethernet makes it a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Price

    Rated 4 out of 5 stars

    Absolute necessity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with 3 monitors and still have room for add ons. Substitute for a docking station...... much cheaper.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adding more monitors to one's set up is what we do best, with it's additional USB ports for mice, keyboards and more, we are glad to hear it is working out for you.
      Regards,
      j5create j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, although it is very warm to the touch. I needed USB 3.0 ports. The HDMI ports were a bonus, allowed me to add a monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily add two additional USB peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port j5create

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love how many port opinion this has. Very small and compact and works well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The JCD543 will add a lot of functionality to your laptop without taking up much space on your desk since it is designed for your laptop to rest on top of it. Glad to hear that you like it.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It really works like it's supposed to work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works most of the time, which is much better than last Ethernet Multi-Dock units I've tried!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    works great.. but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station works really well. My wife and I are both forced to work from home and she needs multiple monitors for her position. This was a great buy and a good price.. my only concern is that is runs REALLY hot. I'm concerned that it will burn out sooner rather than later with repeated use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for letting us know the mini dock is meeting your needs. As for the device running hot, we would recommend contacting support on the casing in order to discuss this with a specialist and they will either troubleshoot or offer a solution, thank you.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Everything seems to work out well as advertised. No issues, does get a little warm though.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Bluff, thank you for writing us a review on our device. Adapters emit some heat as a normal part of its operation, especially when using the Ethernet port because it's consuming/manipulating current. Take care, j5create. j5create

  • Pros mentioned:
    Size
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    pretty little size and look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect little size. doesn't get too hot and fits as needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    J5 create

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for several years without issue in an office environment. Purchased several made by other manufacturers and did not have good results. Maje sure you install software! NOT PLUG AND PLAY

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Overall performance

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as my new work laptop uses TBolt3. My mistake was I did not know USB-C does not pass the power thru as TBolt3 cable at work does. Learned something new! No issue as I then use the power that came with the laptop directly. Other than that, new HDMI cable to replace the previous laptop video output and works great! Synched and performs flawless so far. This is the 2nd product I bought from J5Create, and both have been working admirably.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you so much for your five star review on the JCD381!
      Regards,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ???????

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and ease of use when using a laptop at multiple office locations.

    I would recommend this to a friend
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