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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1304 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,304 reviews
  • Pros mentioned:
    Hdmi, Price

    Rated 4 out of 5 stars

    Absolute necessity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with 3 monitors and still have room for add ons. Substitute for a docking station...... much cheaper.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adding more monitors to one's set up is what we do best, with it's additional USB ports for mice, keyboards and more, we are glad to hear it is working out for you.
      Regards,
      j5create j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, although it is very warm to the touch. I needed USB 3.0 ports. The HDMI ports were a bonus, allowed me to add a monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily add two additional USB peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port j5create

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love how many port opinion this has. Very small and compact and works well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The JCD543 will add a lot of functionality to your laptop without taking up much space on your desk since it is designed for your laptop to rest on top of it. Glad to hear that you like it.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    sleek and easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mini doc. IS great for when i travel as it is small enough to easily fit in my travel bag for my laptop. Works well no issues at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, have my KVM switcher plugged into this. This allows me to switch between my work laptop and personal laptop quickly and then move all USB inputs to my desktop pc quickly when needed. Reason for -1 star is I could not plug both ultrawide monitors into this dock and retrieve the desired resolution - the solution was to plug the 34” monitor into this adapter and plug the 49” monitor into the laptop HDMI port.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    works great.. but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station works really well. My wife and I are both forced to work from home and she needs multiple monitors for her position. This was a great buy and a good price.. my only concern is that is runs REALLY hot. I'm concerned that it will burn out sooner rather than later with repeated use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for letting us know the mini dock is meeting your needs. As for the device running hot, we would recommend contacting support on the casing in order to discuss this with a specialist and they will either troubleshoot or offer a solution, thank you.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Everything seems to work out well as advertised. No issues, does get a little warm though.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Bluff, thank you for writing us a review on our device. Adapters emit some heat as a normal part of its operation, especially when using the Ethernet port because it's consuming/manipulating current. Take care, j5create. j5create

  • Pros mentioned:
    Hdmi, Overall performance

    Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as my new work laptop uses TBolt3. My mistake was I did not know USB-C does not pass the power thru as TBolt3 cable at work does. Learned something new! No issue as I then use the power that came with the laptop directly. Other than that, new HDMI cable to replace the previous laptop video output and works great! Synched and performs flawless so far. This is the 2nd product I bought from J5Create, and both have been working admirably.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you so much for your five star review on the JCD381!
      Regards,
      j5create j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Worked out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to add 3 monitors to my laptop - 2 through this device and one through the laptop HDMI. Works well. Runs very warm.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Rick,
      Happy to hear that you got your external monitors set up with the docking station. The docking station will feel warmer because of its metal construction. Thank you for taking the time to post a review.
      Have a great day,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed helps a lot in my wife’s office so she can split her monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dock station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all of the ports needed for or use. Small and easy to ise

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent prodict that is easy to use, compact and doesnt take up much room but very versatile at the same time, I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not Worth The Money I Paid For It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These USB-C hubs are very expensive for what they are. If I didn’t absolutely need one to make my laptop more functional, I would never think of buying one of these. I fell in love with a laptop that didn’t have many ports, and paying lots of money for these cheap hubs will definitely change my mind about a future laptop that doesn’t have all the ports I will need.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Provides extra connectivity for your USB-C computer, featuring data transfer, power delivery and video displays. **Available USB-C port that supports USB Power Delivery 2.0 or 3.0. (USB 3.0 is recommended) j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third attempt at a HDMI splitter and it is by far the best. It not only works better than a more expensive ones I tried but also have a multiple USB connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greatly Improves WFH Screen Efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The docking station requires the installation of a driver/software prior to initial use. From there I have not faced any additional work, hassles, or issues (purchased ~2 months ago). The packaging instructions were easy to understand and made the installation process quick and painless. I was up able to install the driver and have my display preferences set in 5-10 minutes. I use the docking station so that I may connect a third computer monitor while working from home. The driver software allows any of the connected devices to be set as the primary screen, which is a subtle value-add (for example, I use a larger monitor as my middle monitor and having this monitor set as the default monitor enhances my user experience. Another nice touch is that you can choose the order in which connected devices are displayed. For example, with three screens, the monitor to my left is display two, and the monitor to my right (which is actually my laptop) is display three. This allows me to move my mouse to the left or right and is intuitive to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Allows you to add two additional displays to increase your efficiency at work through your USB-C port. Extend your visual workplace with excellent dual-video HDMI. Thank you for your feedback! j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Excellent USB-C Dock for the Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for temporary use at work. We will be transitioning to a new building and all moving to laptops. Since desktops are going away I decided to stop using mine and turn it in to IT. Running two 32 inch, 4K, desktop displays from laptop with this adapter. Nice to be able to use three displays. The second desk display connected to this dock can't run full resolution, but that really has not been a problem. Most USB-C docks that can run 2 or more displays at highest resolution without issue are way more expensive than this one. And since I really only need it in the interim, I'm quite satisfied. Also chose this dock because it includes an ethernet port, as the laptop does not have one built in. Network connection works great without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dock for Mac. Needed to connect some older monitors for my wife’s schooling and this dock was an affordable rate, pretty easy to set up, and visually appealing. Meets her needs perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little dock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run both a Dell Latitude (work) and an MSI Prestige (personal) on this guy and have to say it's a great dock! I'm able to run two Dell monitors and use my laptop screen for a total of three. I also have my keyboard and mouse hooked into the USB ports. I gave it 4/5 stars instead of 5/5 for two reasons. First, it's flawless 95% of the time. The other 5% it "blips" (for lack of a better term) and doesn't recognize my monitors. Then immediately does. This resets all of my windows to my main screen. Kind of annoying, kind of random. I'll go a full 8 hour day without a hitch. Then I'll have a day where it does it 3 or 4 times. Very random. Second, the cable could stand to be about 4 or 5 inches longer. It has to sit right beside my machine at all times. This also lead to (partially my fault) the dock falling off of my desk, which caused the USB-C connection to separate from the cable, rendering it broken. So I'd say the construction of the USB-C cable is a bit suspect, too. I don't think that should have been enough to break it off. That said, at this price point, I did purchase another to replace it! I just had to put velcro down so that it won't move. Would I recommend this? Absolutely. Just know that you'll have "moments" when it "blips" but they're not very often at all, and be careful with the USB-C wire.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great! I'll pass your feedback onto my team so that we can continue to improve on our products and prevent issues like the ones you're experiencing from occurring in future products.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    It's a good docking but not great, little pricey.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good dock but not great - especially for a hundred bucks. Runs cooler than some of the belkin docks we've bought recently. It works and does what it says it does and you definitely get dual extended monitors with resolution up to 4K so you might have to do some doublechecking that your hardware that you're connecting to it actually supports what you're trying to accomplish with this thing because in my case, after using several of these, they're definitely not the bottleneck with getting things connected the way we want to. The dock connects easily. Setup was plug and play. You might want to grab a three or six foot USB-C extension cable. The cable connecting to the computer is short and kinda limits where you can run your cables to. I wouldn't even think about trying to connect a computer's USB-C power adapter through this thing. I've never had a dock that's done it well and even though I haven't tried it on this one I think it's just a bad idea in general. My only real gripe is that you don't get a lot of connections for 99 or 129 dollars (depending on when you buy it). There's a whole other side of this thing that could be used for a couple more usb ports or maybe an sd card connector. You can get all of that and more for a little more than half of the price of this dock at other places. It is nice to be able to grab one in a pinch though.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We keep the host connection at a reasonable length to avoid signal degradation. The Power Delivery USB-C will support up to 60W for pass-through charge and providing a little more power to the USB-A ports. We appreciate your feedback on the Mini Dock. Thank you! j5create

  • Pros mentioned:
    Hdmi, Size

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, small and effective. Needed the two hdmi ports for additional monitors which made this a perfect fit. The USB-C port was useful in using newer devices.

    I would recommend this to a friend
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