Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Works great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a docking station for my work from home setup. It seems to be working just fine
I would recommend this to a friend - Pros mentioned:Hdmi
Excellent USB-C Dock for the Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for temporary use at work. We will be transitioning to a new building and all moving to laptops. Since desktops are going away I decided to stop using mine and turn it in to IT. Running two 32 inch, 4K, desktop displays from laptop with this adapter. Nice to be able to use three displays. The second desk display connected to this dock can't run full resolution, but that really has not been a problem. Most USB-C docks that can run 2 or more displays at highest resolution without issue are way more expensive than this one. And since I really only need it in the interim, I'm quite satisfied. Also chose this dock because it includes an ethernet port, as the laptop does not have one built in. Network connection works great without any issues.
I would recommend this to a friend Know what you are purchasing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a long-time office worker I am accustomed to a more traditional "docking station" where you actually dock your laptop on the docking station, where it is powered and all of your peripheral devices are also plugged in. This device is more of a "hub" to plug in multiple monitors and usb drives, but you still have to open your laptop to power it on and then make sure you have it set up correctly with multiple monitors before you close it so it isn't taking up space on your desk. Also, I have not been able to get the power cord to work so that my laptop is charged while connected to this "docking station", so I had to purchase another charger to keep in my laptop bag. It works well as a hub but not so much a traditional docking station.
I would recommend this to a friendBrand response from J5create Team
Posted .Dual HDMI ports, Ethernet supporting up to 1 gigabyte speeds, USB ports for accessories and charging capabilities in one - the mini dock provides just about everything you may need to work from home or office. In regards to your input; it is possible the computer you were using at the time did not support charging via USB-C and therefore the charging was not compatible for you. We do have a vast selection of devices that may better suit your needs and if interested, feel free to contact support on the casing in order to speak to a representative for recommendations and we will be glad to help.
Respectfully,
j5create
- Pros mentioned:Hdmi
Pretty Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried two other similar devices (returned) before getting the j5create, primarily to drive two external HDMI monitors from my laptop. Also use it for a USB numeric keypad. All work great, and come back from a laptop sleep cycle properly, though I did need to add the optional USB power cable to get the monitors powered enough. My only problem seems to be latency on the second USB port, because I can’t add a mouse or external drive. Luckily I can live without these or use a different laptop port.
I would recommend this to a friendBrand response from J5create Team
Posted .James50, When it comes to the issues you are experiencing, we recommend contacting the support team and a rep will be able to diagnose, troubleshoot and offer solutions. We value your review as it helps us improve.
Respectfully,
j5create
- Pros mentioned:Size
Works!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read a few reviews on this docking station before I bought it. I have a Lenovo Flex 14 laptop that has minimal amount of ports. I connected this to the USB C port and then connected two monitors via hdmi, a hard drive and a mouse to this device! Everything works! I have three monitors now! Happy with it!
I would recommend this to a friendBrand response from J5create Team
Posted .Ability to work with up to three displays is what the JCD381 does; including Ethernet for a faster, safer internet connection makes this a must-have!
Thanks for your review Sacalait,
j5create
- Pros mentioned:Overall performance
A great Buy at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price point, and perfect plug and play, no hassles.
I would recommend this to a friend - Pros mentioned:Hdmi, Size
Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, small and effective. Needed the two hdmi ports for additional monitors which made this a perfect fit. The USB-C port was useful in using newer devices.
I would recommend this to a friend - Pros mentioned:Overall performance
Great adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace my old adapter and this was an upgrade from my last one. Great product!
I would recommend this to a friend - Pros mentioned:Ease of use, Size
docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its small size fits the bill, easy to hookup and understand
I would recommend this to a friendBrand response from J5create Team
Posted .Its compact and lightweight design, making it great for use on the go.
- Pros mentioned:Hdmi
Serves base needs, website and instructions need w
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me 2 screens and a place to plug in my keyboard and mouse. My only gripe is it requires extra software to run. The instructions almost point you to the correct download place. They give enough information to Google where to actually get the software. Once there, it gives little confidence that it's real.
I would recommend this to a friend - Pros mentioned:Overall performance
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for my cpu. Good quality and good price!
I would recommend this to a friend - Cons mentioned:Compatibility, Heat
Great little portable docking station.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs hot. Works most of the time unless it decides to randomly shut down.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello dragonrabbit, generally, adapters emit some heat as a normal part of its operation but the body should never become too hot to handle. Thanks for your review. j5create
- Pros mentioned:Overall performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works well after two years very useful cannot be more satisfied
I would recommend this to a friend Good way to connect two monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was good for connecting two monitors for a laptop. For the price it was great. Only reason I didn't give it a 5 was because of not providing power back to the laptop.
I would recommend this to a friend- Pros mentioned:Overall performance
Useful, effective!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine - great for the laptop with too few ports.
I would recommend this to a friend - Pros mentioned:Hdmi
Does not deliver power on its own.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. However, please take note that this dock does not provide power to laptop. You have to use the laptops own USB-C power adapter. Like other j5 products, you need to download latest drivers before using. other than that, works really well for now.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C Power-In port on the USB-C Dual HDMI Mini Dock requires that a computer's USB-C port supports USB Power Delivery 2.0 or 3.0. (USB 3.0 is recommended) for pass-through charge up to 60W, as well as adding additional power to the USB ports. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
- Pros mentioned:Size
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent prodict that is easy to use, compact and doesnt take up much room but very versatile at the same time, I would definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dock for Mac. Needed to connect some older monitors for my wife’s schooling and this dock was an affordable rate, pretty easy to set up, and visually appealing. Meets her needs perfectly
I would recommend this to a friend - Pros mentioned:Hdmi
Great Product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my third attempt at a HDMI splitter and it is by far the best. It not only works better than a more expensive ones I tried but also have a multiple USB connections.
I would recommend this to a friend - Cons mentioned:Compatibility
Macbook Pro & Air M-1 Chip Owners Be Aware!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product configuration itself is good. But, for those of you with new Macbook Pro or Air laptops with the M-1 chip, as it turns out, this hub will NOT work/interface. This is because J5Create is yet to make downloadable drivers that will interface/work with the new M-1 chip.
I would recommend this to a friendBrand response from J5create Team
Posted .RBob, we appreciate your input in regards to the JCD381. Unfortunately at this time our research and development team is still working on the compatible software. Once the drivers are available, we will contact all customers in this situation that have been placed on the on-hold list. If you wish to be placed on the on-hold list, please feel free to contact the support team who's information can be found on the casing and a specialist will be happy to assist you. We apologize for the inconvenience this may have caused and look forward to working with you.
Respectfully,
j5create
