Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the product's ease of use, HDMI connectivity, overall performance, and size. Many appreciate the multiple ports, connectivity options, and reasonable price. However, some customers have reported compatibility issues. Additionally, a few have mentioned concerns about the device's heat.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Size
docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its small size fits the bill, easy to hookup and understand
I would recommend this to a friendBrand response from J5create Team
Posted .Its compact and lightweight design, making it great for use on the go.
- Pros mentioned:Hdmi
Serves base needs, website and instructions need w
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me 2 screens and a place to plug in my keyboard and mouse. My only gripe is it requires extra software to run. The instructions almost point you to the correct download place. They give enough information to Google where to actually get the software. Once there, it gives little confidence that it's real.
I would recommend this to a friend - Pros mentioned:Hdmi, Size
Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, small and effective. Needed the two hdmi ports for additional monitors which made this a perfect fit. The USB-C port was useful in using newer devices.
I would recommend this to a friend - Pros mentioned:Size
Mini Docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and mighty. Takes care of my needs with using up space. jus the right amount of ports
I would recommend this to a friendBrand response from J5create Team
Posted .Providing just the right ports for one's needs i.e. HDMI x2, Ethernet, USB and a charging port for your computer (if compatible) are the attractions of the JCD381 - it's simple set up process leaves a lasting impression.
Appreciatively,
j5create
- Cons mentioned:Compatibility
Macbook Pro & Air M-1 Chip Owners Be Aware!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product configuration itself is good. But, for those of you with new Macbook Pro or Air laptops with the M-1 chip, as it turns out, this hub will NOT work/interface. This is because J5Create is yet to make downloadable drivers that will interface/work with the new M-1 chip.
I would recommend this to a friendBrand response from J5create Team
Posted .RBob, we appreciate your input in regards to the JCD381. Unfortunately at this time our research and development team is still working on the compatible software. Once the drivers are available, we will contact all customers in this situation that have been placed on the on-hold list. If you wish to be placed on the on-hold list, please feel free to contact the support team who's information can be found on the casing and a specialist will be happy to assist you. We apologize for the inconvenience this may have caused and look forward to working with you.
Respectfully,
j5create
Necessary for connecting 2 monitors to MacBook Air
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but instructions are a little confusing and don't totally match what you have to do to get both monitors to work
I would recommend this to a friend- Pros mentioned:Hdmi
Does not deliver power on its own.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. However, please take note that this dock does not provide power to laptop. You have to use the laptops own USB-C power adapter. Like other j5 products, you need to download latest drivers before using. other than that, works really well for now.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C Power-In port on the USB-C Dual HDMI Mini Dock requires that a computer's USB-C port supports USB Power Delivery 2.0 or 3.0. (USB 3.0 is recommended) for pass-through charge up to 60W, as well as adding additional power to the USB ports. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
- Pros mentioned:Overall performance
J5 create
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this for several years without issue in an office environment. Purchased several made by other manufacturers and did not have good results. Maje sure you install software! NOT PLUG AND PLAY
I would recommend this to a friend - Pros mentioned:Ease of use, Hdmi
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. My daughter is using her MacBook for at home school this year and just to make sure there weren’t any disruptions I wanted her to connect via ethernet cord. MacBook doesn’t have an ethernet port but luckily I found this adapter. Works just as it should!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Laptops are coming with fewer ports these days. Adding a docking station will give you the connections to turn a laptop in a full-fledged workstation. Happy to hear that the mini docking station is working well.
Thank you,
j5create
Good way to connect two monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was good for connecting two monitors for a laptop. For the price it was great. Only reason I didn't give it a 5 was because of not providing power back to the laptop.
I would recommend this to a friend- Pros mentioned:Hdmi
Average quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed instructions in the box. The device doesn’t always recognize the HDMI, but always the other usb devices. If you disconnect and connect several times, it will eventually work. J5create online support provides feedback relatively quickly (within a few days), but they seem to try looking for problems elsewhere so i stopped answering them. Also it seems that their product is not acting like a real docking station, as my recently purchased windows surface pro7 has lost battery life since i started to use j5create. I will purchase another usb to hdmi adapter and use the j5create only when i need multiple usb connections in the same time.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that this has happened! With the Surface Pro, we recommend using the OEM charger since the Surface will be able to pull the correct amount of power. There can be multiple reasons why the dock isn't working, my customer service team is trained to diagnose and troubleshoot every issue that can happen with our product. What may seem like a non-essential troubleshooting step can actually be critical to solving the problem that you're having. I recommend continuing the process with my team and we can get you up and running if you'll let us!
Thanks,
j5create
- Pros mentioned:Ease of use, Price
Easy and Light!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have two monitors, internet, webcam, wireless keyboard & mouse combo and laptop running through. I switch out my personal and work laptops each night, plug and play! No setup needed, just did it’s thing. Sent the model to colleagues to buy for their home office. The Price is great!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Twebb, I'm glad to hear the JCD381 worked well for you and that you recommended it to your colleagues!
Appreciatively,
j5create
Works as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, have my KVM switcher plugged into this. This allows me to switch between my work laptop and personal laptop quickly and then move all USB inputs to my desktop pc quickly when needed. Reason for -1 star is I could not plug both ultrawide monitors into this dock and retrieve the desired resolution - the solution was to plug the 34” monitor into this adapter and plug the 49” monitor into the laptop HDMI port.
I would recommend this to a friendj5create fills the gap in modern laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create mini dock (gold) is a must for those who need to work with multiple monitors and want the option of extending the peripheral connectivity that is sadly lacking in most current laptop systems.
I would recommend this to a friend- Pros mentioned:Hdmi
Works with MacBook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the required download of software, this unit does well. A MacBook has a single USB-C, this unit helps to multiply/multiplex other media and storage. Apple should "rethink" their accessories offerings, by offering a similar product or offering this in their stores as well.
I would recommend this to a friendBrand response from J5create Team
Posted .Grouchy1, thank you so much for your review on the JCD381 - we always welcome positivity from customers!
Cordially,
j5create
- Pros mentioned:Size
Does the job with just enough ports
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.j5create makes good and convenient sized products. There are smaller docks that just don't measure to today's needs. The bigger one fried my screen, not sure. We have purchased about 7 in our office and one went bad which is why I removed one star. Best Buy was awesome though and swapped it out for me without any grief.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for your feedback. I’m sorry that one of the docks went back, but it was great that Best Buy was able to make it right. If you need any future assistance with the docks know that our customer service team is here to assist you. Their contact information can be found on the device packaging and on our website under the ‘Support’ drop down.
Thank you,
j5create
- Pros mentioned:Price, Size
Great choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This definitely does the job without any issues. I also really love how small it is and easy it is to hide away under your desk. The price also can’t be best compared to other options. Definitely would recommend to a friend.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and recommending our product. Have a great day.
- Pros mentioned:Ease of use, Overall performance
Nice for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for the price. Compact and easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for choosing this j5create mini docking station. Mini docking stations like this are great for getting the most out of your laptop while being small enough to take with you. We appreciate that you took the time to write a review.
Thanks,
j5create
- Cons mentioned:Compatibility
It’s meh. Works but just ok.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok. Glitchy and have to unplug stuff fairly often.
I would recommend this to a friend Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works well with and able to connect to monitors
I would recommend this to a friend