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Customer Ratings & Reviews

Your price for this item is $84.99
The comparable value price is $89.99

Customer reviews

Rating 4 out of 5 stars with 1315 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,315 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dock for Mac. Needed to connect some older monitors for my wife’s schooling and this dock was an affordable rate, pretty easy to set up, and visually appealing. Meets her needs perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. My daughter is using her MacBook for at home school this year and just to make sure there weren’t any disruptions I wanted her to connect via ethernet cord. MacBook doesn’t have an ethernet port but luckily I found this adapter. Works just as it should!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Laptops are coming with fewer ports these days. Adding a docking station will give you the connections to turn a laptop in a full-fledged workstation. Happy to hear that the mini docking station is working well.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third attempt at a HDMI splitter and it is by far the best. It not only works better than a more expensive ones I tried but also have a multiple USB connections.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent prodict that is easy to use, compact and doesnt take up much room but very versatile at the same time, I would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Useful, effective!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine - great for the laptop with too few ports.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Satisfied - Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Compact appearance makes it easy to install anywhere. Also, very user friendly with how easy it is to install and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Plug and play. Lets me run a laptop and three monitors at one time plus my headset.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 3 out of 5 stars

    Average quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed instructions in the box. The device doesn’t always recognize the HDMI, but always the other usb devices. If you disconnect and connect several times, it will eventually work. J5create online support provides feedback relatively quickly (within a few days), but they seem to try looking for problems elsewhere so i stopped answering them. Also it seems that their product is not acting like a real docking station, as my recently purchased windows surface pro7 has lost battery life since i started to use j5create. I will purchase another usb to hdmi adapter and use the j5create only when i need multiple usb connections in the same time.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm so sorry to hear that this has happened! With the Surface Pro, we recommend using the OEM charger since the Surface will be able to pull the correct amount of power. There can be multiple reasons why the dock isn't working, my customer service team is trained to diagnose and troubleshoot every issue that can happen with our product. What may seem like a non-essential troubleshooting step can actually be critical to solving the problem that you're having. I recommend continuing the process with my team and we can get you up and running if you'll let us!

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy and Light!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have two monitors, internet, webcam, wireless keyboard & mouse combo and laptop running through. I switch out my personal and work laptops each night, plug and play! No setup needed, just did it’s thing. Sent the model to colleagues to buy for their home office. The Price is great!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Twebb, I'm glad to hear the JCD381 worked well for you and that you recommended it to your colleagues!
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed helps a lot in my wife’s office so she can split her monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely does the job without any issues. I also really love how small it is and easy it is to hide away under your desk. The price also can’t be best compared to other options. Definitely would recommend to a friend.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review and recommending our product. Have a great day. j5create

  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Works with MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the required download of software, this unit does well. A MacBook has a single USB-C, this unit helps to multiply/multiplex other media and storage. Apple should "rethink" their accessories offerings, by offering a similar product or offering this in their stores as well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Grouchy1, thank you so much for your review on the JCD381 - we always welcome positivity from customers!
      Cordially,
      j5create j5create

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Does the job with just enough ports

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    j5create makes good and convenient sized products. There are smaller docks that just don't measure to today's needs. The bigger one fried my screen, not sure. We have purchased about 7 in our office and one went bad which is why I removed one star. Best Buy was awesome though and swapped it out for me without any grief.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for your feedback. I’m sorry that one of the docks went back, but it was great that Best Buy was able to make it right. If you need any future assistance with the docks know that our customer service team is here to assist you. Their contact information can be found on the device packaging and on our website under the ‘Support’ drop down.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price. Compact and easy to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for choosing this j5create mini docking station. Mini docking stations like this are great for getting the most out of your laptop while being small enough to take with you. We appreciate that you took the time to write a review.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dock station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all of the ports needed for or use. Small and easy to ise

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received great help getting this docking station and thought this was going to work great. However I have learned using this that docking stations can have limited features. Ultimately I wanted to connect my laptop back to two monitors, however this docking station, you cannot close your lap top. When using the snipping tool, it only works on one screen and only half of it at that. This docking station does do the minimal job, I just wish I knew more before purchasing it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device worked OK but did not fulfill the needs of what I needed to do on a MacBook air 13 for dual screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked really well. It has a good number and variety of ports, so I’m able to use it for my keyboard and two monitors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Space saving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is really good if u have a small space to manage. it comes in so handy and very easy to set up. you don't have to break the bank to get this and it is compactible with almost any kind of computer

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Its compact and lightweight design, making it great for use on the go. j5create

  • Rated 5 out of 5 stars

    Mini Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what I wanted it to do! I am able to hook up my laptop and two monitors and work from home!

    I would recommend this to a friend
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