Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Macbook Pro & Air M-1 Chip Owners Be Aware!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product configuration itself is good. But, for those of you with new Macbook Pro or Air laptops with the M-1 chip, as it turns out, this hub will NOT work/interface. This is because J5Create is yet to make downloadable drivers that will interface/work with the new M-1 chip.
I would recommend this to a friendBrand response from J5create Team
Posted .RBob, we appreciate your input in regards to the JCD381. Unfortunately at this time our research and development team is still working on the compatible software. Once the drivers are available, we will contact all customers in this situation that have been placed on the on-hold list. If you wish to be placed on the on-hold list, please feel free to contact the support team who's information can be found on the casing and a specialist will be happy to assist you. We apologize for the inconvenience this may have caused and look forward to working with you.
Respectfully,
j5create
- Pros mentioned:Overall performance
Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been great! And was a good price.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Plug and play. Lets me run a laptop and three monitors at one time plus my headset.
I would recommend this to a friend - Pros mentioned:Size
Mini Docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small and mighty. Takes care of my needs with using up space. jus the right amount of ports
I would recommend this to a friendBrand response from J5create Team
Posted .Providing just the right ports for one's needs i.e. HDMI x2, Ethernet, USB and a charging port for your computer (if compatible) are the attractions of the JCD381 - it's simple set up process leaves a lasting impression.
Appreciatively,
j5create
- Pros mentioned:Ease of use
Very Satisfied - Would Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality. Compact appearance makes it easy to install anywhere. Also, very user friendly with how easy it is to install and start using.
I would recommend this to a friend - Pros mentioned:Overall performance
Mini Docking Station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to create a docking station at home and am not by any means a tech expert. This product worked perfectly!
I would recommend this to a friend - Pros mentioned:Ease of use, Hdmi
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. My daughter is using her MacBook for at home school this year and just to make sure there weren’t any disruptions I wanted her to connect via ethernet cord. MacBook doesn’t have an ethernet port but luckily I found this adapter. Works just as it should!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Laptops are coming with fewer ports these days. Adding a docking station will give you the connections to turn a laptop in a full-fledged workstation. Happy to hear that the mini docking station is working well.
Thank you,
j5create
- Pros mentioned:Ease of use
Great item to have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and easy use. Good value for the price.
I would recommend this to a friend Great but has quirks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sometimes resets the display setting and i need to reconfigure. Works with apple other than the resetting when hooking up to monitors
I would recommend this to a friend- Pros mentioned:Hdmi
Average quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed instructions in the box. The device doesn’t always recognize the HDMI, but always the other usb devices. If you disconnect and connect several times, it will eventually work. J5create online support provides feedback relatively quickly (within a few days), but they seem to try looking for problems elsewhere so i stopped answering them. Also it seems that their product is not acting like a real docking station, as my recently purchased windows surface pro7 has lost battery life since i started to use j5create. I will purchase another usb to hdmi adapter and use the j5create only when i need multiple usb connections in the same time.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that this has happened! With the Surface Pro, we recommend using the OEM charger since the Surface will be able to pull the correct amount of power. There can be multiple reasons why the dock isn't working, my customer service team is trained to diagnose and troubleshoot every issue that can happen with our product. What may seem like a non-essential troubleshooting step can actually be critical to solving the problem that you're having. I recommend continuing the process with my team and we can get you up and running if you'll let us!
Thanks,
j5create
- Pros mentioned:Ease of use, Price
Easy and Light!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have two monitors, internet, webcam, wireless keyboard & mouse combo and laptop running through. I switch out my personal and work laptops each night, plug and play! No setup needed, just did it’s thing. Sent the model to colleagues to buy for their home office. The Price is great!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Twebb, I'm glad to hear the JCD381 worked well for you and that you recommended it to your colleagues!
Appreciatively,
j5create
- Pros mentioned:Price, Size
Great choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This definitely does the job without any issues. I also really love how small it is and easy it is to hide away under your desk. The price also can’t be best compared to other options. Definitely would recommend to a friend.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and recommending our product. Have a great day.
- Cons mentioned:Compatibility
Good enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received great help getting this docking station and thought this was going to work great. However I have learned using this that docking stations can have limited features. Ultimately I wanted to connect my laptop back to two monitors, however this docking station, you cannot close your lap top. When using the snipping tool, it only works on one screen and only half of it at that. This docking station does do the minimal job, I just wish I knew more before purchasing it.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Good for laptop configuration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient and easy to use. Good for transferring laptop quickly between desktop setup and portable.
I would recommend this to a friend - Pros mentioned:Hdmi
Works with MacBook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the required download of software, this unit does well. A MacBook has a single USB-C, this unit helps to multiply/multiplex other media and storage. Apple should "rethink" their accessories offerings, by offering a similar product or offering this in their stores as well.
I would recommend this to a friendBrand response from J5create Team
Posted .Grouchy1, thank you so much for your review on the JCD381 - we always welcome positivity from customers!
Cordially,
j5create
- Pros mentioned:Size
Does the job with just enough ports
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.j5create makes good and convenient sized products. There are smaller docks that just don't measure to today's needs. The bigger one fried my screen, not sure. We have purchased about 7 in our office and one went bad which is why I removed one star. Best Buy was awesome though and swapped it out for me without any grief.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for your feedback. I’m sorry that one of the docks went back, but it was great that Best Buy was able to make it right. If you need any future assistance with the docks know that our customer service team is here to assist you. Their contact information can be found on the device packaging and on our website under the ‘Support’ drop down.
Thank you,
j5create
- Pros mentioned:Ease of use
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked really well. It has a good number and variety of ports, so I’m able to use it for my keyboard and two monitors
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Nice for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for the price. Compact and easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for choosing this j5create mini docking station. Mini docking stations like this are great for getting the most out of your laptop while being small enough to take with you. We appreciate that you took the time to write a review.
Thanks,
j5create
- Pros mentioned:Overall performance
Computer attachment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly well and was easy to find while browsing at store.
I would recommend this to a friend - Pros mentioned:Hdmi
Good basic dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to add second HDMI monitor to home office laptop. Works well for the purpose. Power passthrough was an added benefit.
I would recommend this to a friend
