Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the product's ease of use, its HDMI capabilities, and its overall performance. They also appreciate its convenient size, good price, and versatile connectivity with multiple ports. However, some users have experienced compatibility issues. Additionally, a few customers noted that the device can heat up quickly.
This summary was generated by AI based on customer reviews.
Just don’t
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HdMi is so finicky. Thought it would get better, with an upgraded computer. Waste of money
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that you are using quality HDMI cables capable of handling the resolution and refresh rate of your displays. Poor-quality or damaged cables can often lead to finicky connections. Double-check the settings on your monitors to ensure they are configured correctly. Ensure that they are set to the appropriate resolution and refresh rate for your setup. Make sure that computer has the latest firmware and driver updates installed. Ensure that the dock is receiving adequate power through it's USB-C power-in port. Make sure the power supply is connected and working correctly.
DONT BOTHER WITH j5 create
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORST COMPANY EVER. THEY DONT KNOW WHT THEY ARE TALKING ABOUT WHATSOEVER. they had we 100% wipe my computer for absolutely no reason. and there product still isnt working. when i called them and told them what was going on, they hung up on me. TWICE. NEVER DO BUSINESS WITH THIS COMPANY
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that this happened. At most we ask you to roll back an OS and walk you through that steps. Unfortunately that means that if your computer was wiped there was an error in following those instructions or a deeper issue with apple or windows. In the mean time I hope that you have found a device that better suits your needs and you've been able to get up and running to your specifications.
Thanks,
j5create