Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the USB-C Multi Adapter's USB-C connectivity, ease of use, and compatibility with devices like Apple products. The adapter's convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the device's heat, price, and cable length.
This summary was generated by AI based on customer reviews.
Everything you need in one adapter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect... added USB ports and HDMI all in one adapter for my laptop! Love this brand... I have other J5 products!
I would recommend this to a friendI Recommend for Mac users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing project I love it Literally it has many ports This help me a lot coz I use Mac so I can use according to my need.
I would recommend this to a friend- Cons mentioned:Heat
Runs very warm
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This runs very warm and wondering if it'll last...the more you have plugged in the hotter it gets.
I would recommend this to a friend - Pros mentioned:Usb-c
Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far working great. Just purchased a new laptop and learned that the trend now is to eliminate alot of of peripheral devices and connection jacks in order to stay thin and light. This multi port adapter was simply plug and play which is very convenient. Plus added back in the extra ports for USB, Ethernet,as well as micro SD card reader.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD383 is a great plug and play adapter that will give you several ports that don’t frequently come with laptops these days. Thank you for your great review of the adapter.
Have a great day,
j5create
- Pros mentioned:Size, Usb-c
Great additions to the MacBook I just purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small and compact and easy to use. Many options as far as USB and hdmi
I would recommend this to a friendBrand response from J5create Team
Posted .The Multi Adapter is an excellent choice of device for those needing USB ports, SD card reading, and adding more monitors to the setup and it's sizing makes it a better device for commuting, we appreciate your input!
Sincerely,
j5create
- Pros mentioned:Ease of use, Size
Adapter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes it easy to use and travel with this item. And very compact
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Josie,
This is a great portable adapter with 8 ports for various inputs. It’s great to hear that it is easy to use and travel with. Thank you for taking the time to post a review.
Have a nice day,
j5create
- Cons mentioned:Heat
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must-have if you are using a computer with no ports other than a type-C and a regular USB. Everything fits in smoothly and their are no connection issues. Only slight issue is that it gets pretty hot if you have a lot hooked up to it at once, definitely could be hazardous if around the wrong material, but I haven't run into a problem.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Kevin,
Thank you for your praise of the adapter. I would like to allay your concern about the operating temperature of the adapter. We have stress tested these under heavy load with no damage to the surroundings. The adapter may feel warmer than other computer equipment due to its aluminum casing. The aluminum will transfer more heat from the internal components than a plastic case would; thus the body of the device will feel warmer than expected. We appreciate your feedback.
Thank you,
j5create
- Pros mentioned:Compatibility
Mult-platform
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked smoothly with my Mac, and my Linux laptops without installing anything. I assume, it would work very well with Windows too. Actually, this J5Create device is not the first one I purchased, and I am buying more of them because they work very well with Linux, which is usually a non-target platform for branders.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi FSoaresBR, thank you so much for writing a review for the JCD383 and letting us know that the device also works for Linux, which is great since the JCD383 is a PnP. With gratitude, j5create.
- Pros mentioned:Usb-c
Great Adapter
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use on a new laptop to connect a second screen. I plug in all the other thumb drive and charging cords which is very convenient. Sent an email to the company asking if runs warm to the touch. CS responded within 10 minuets and explained that it will run warm while in use. Question answered!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review on the Adapter, we appreciate it. Enjoy and have a great day.
- Pros mentioned:Usb-c
Good option for Microsoft surface
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use with a Microsoft surface device. Typically if you are going to need a bunch of USB and other ports, then this is a good option for the surface. This is plug and play so there really is not any set up that is necessary. Not much I can say other than it fits the bill.
I would recommend this to a friendBrand response from J5create Team
Posted .With USB-C Power Delivery 3.0, the adapter offers both upstream and downstream charging when connected to a USB-C power adapter.
- Cons mentioned:Heat
Safety concern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does the job but it gets hot quickly. I would have returned it if I had to use daily. I’d be concerned for safety reasons
No, I would not recommend this to a friendBrand response from J5create Team
Posted .It’s normal for multi-port USB-C adapters like the JCD383 to become warm/hot during use, especially when several ports are active.
- Pros mentioned:Usb-c
Useful & Versatile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but I wish I had one with USB A instead of C. I have several computers and most of them are pre USB C so I now need an adapter. However, the device is great and the one slight drawback is easily remedied.
I would recommend this to a friendBrand response from J5create Team
Posted .GreenTanya, thank you for your review. We hope you'll enjoy the Multi-Adapter. Take care!
- Pros mentioned:Ease of use
Accurate / Fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is there, as advertised. Very handy device. Works great, came quickly. No hiccups. Would purchase again, hopefully wont need to for a while!
I would recommend this to a friend - Pros mentioned:Ease of use
Best connector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully!!! Makes my Presentations and Zoom Meetings much more easy, connecting TV and computer all in one device.
I would recommend this to a friend - Cons mentioned:Heat, Price
Average USB Type C connector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wasn’t what I wanted but was having a hard time finding a docking station period. It runs really hot all of the time. No connection issues just not what I wanted in a product and very pricey.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good afternoon,
I'm really sorry for the inconvenience this has caused you.
We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.
Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)."
If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.
If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.
Sincerely,
j5create
- Cons mentioned:Heat
Works HOT..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug & Play works good. It does get pretty hot sometimes not sure if that is something I should be concerned with or not. Other then that works great.
I would recommend this to a friendBrand response from J5create Team
Posted .Brighter1, It is considered normal for the JCD383 to become warm due to electricity running through the hub. In the case where the hub is becoming too hot and harming you, we recommend that you please contact the support team and an agent will diagnose, troubleshoot, offer solutions and if necessary, offer an exchange under the manufacturer's warranty. Aside from that, we're glad to hear it is working great.
Respectfully,
j5create
- Cons mentioned:Heat
Great to give a USB C device an RJ45 & other ports
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Becomes a little warm and the RJ45 can become a bit loose over time making the connection unreliable. If tension is off the cable it is fine when it does heat up. (Yes it is a good connector on the end of the cable). Beyond that works great!
I would recommend this to a friend - Pros mentioned:Ease of use
Love this device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. Its functionality and speed is unmatched. Plugged it in and it synced right up. I’m happy with my purchase
I would recommend this to a friend - Pros mentioned:Usb-c
Great device for my remote work station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well providing a stable hardwired ethernet connection for my work laptop and gives me plenty of other options with extra USB and HDMI ports.
I would recommend this to a friend - Pros mentioned:Compatibility
Big power and small packages.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded technology it’s stress-free and compatible connecting my laptop to monitors! This is really awesome!
I would recommend this to a friend