Customer Ratings & Reviews
- Model:
- JCD383
- |
- SKU:
- 6185302
Customer reviews
Rating 4.4 out of 5 stars with 1172 reviews
(1,172 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
Rated 5 out of 5 stars
adapter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter allows us to plug in our different accessaries and also reads the card from my game camera. It is a necessity for us.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Heat
Rated 3 out of 5 stars
Good accessory.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good adapter to add functionality to my iMac. However it runs very hot,
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Heat
Rated 5 out of 5 stars
Good Adapter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. Very functional and stylish. Can get a bit warm but not an issue.
I would recommend this to a friendBrand response from J5create Team
Posted .BDav, positive input on the JCD383 is highly valued. In regards to the warm feel, this is normal under operating conditions. In the case you are being harmed, burned or experience smoking, please reach out to support and we'll gladly exchange it for you.
Respectfully,
j5create
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Multi Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It allows me to plug in multiple usb devices. It works. I'm happy with it.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and rating. Take care!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Just what I needed!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. No complaints. Quality construction. I love the multiple ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for liking our device and glad it's a perfect fit for you. Cheers, j5create.
- Pros mentioned:Size
Rated 5 out of 5 stars
Very Premium
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium Multi Adapter. Very nice and light. Has all the ports you could ever need.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 is perfect for attaching monitor, USB peripherals and more, to function with your computer. Thank you Todd, for your feedback.
- Pros mentioned:Usb-cCons mentioned:Heat
Rated 3 out of 5 stars
It Does the Trick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a cool peripheral. It has usb 2 and 3 ports, HDMI, and an SD card reader. My only real complaint is this thing GETS CRAZY HOT. Just having it plugged into my Macbook gets this thing hot. I ended up buying some heat sinks online and that kind of does the trick to keep it from melting my desk.
I would recommend this to a friendBrand response from J5create Team
Posted .In the case where the JCD383 is becoming really hot, we recommend contacting the technical support team mentioned on the casing to speak with a rep and an exchange will be issued. Although warm temperatures are expected due to electricity passing through, we do recommend exchanging it in extreme cases. We apologize for any inconvenience you may have experienced.
Respectfully,
j5create
- Pros mentioned:Usb-c
Rated 5 out of 5 stars
works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works as advertised. It allows me to connect a second monitor to my laptop and also use any memory storage device.
I would recommend this to a friend - Cons mentioned:Cable length
Rated 4 out of 5 stars
Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in and was usable right away. The Wife's new laptop just needs a few extra ports once in a while or the capability of reading a SD card from her Doxie. I would only ask for a slightly longer cord.
I would recommend this to a friend - Pros mentioned:Usb-cCons mentioned:Heat
Rated 3 out of 5 stars
j5create - USB Type-C Multi Adapter - silver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, kind of. The device gets very warm. The HDMI port works great from the tablet to the TV. The card reader did not work. USB ports worked okay. Pass though charging works however the high temperature worried me. I did not want to use it for a long time.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you for taking the time to post a review on the adapter. The adapter may feel warmer than you would expect since it has a metal casing instead of a plastic casing. If the card reader is not working I would recommend contacting j5create customer support for troubleshooting assistance. You can find our contact information on the j5create website under ‘Support’.
Thank you,
j5create
- Cons mentioned:Heat
Rated 4 out of 5 stars
A Handy Adapter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very handy adapter for almost any (up-to-date) device you might want to connect to your Mac. Allows charging at the same time. My only quibble is that it gets pretty warm, and occasionally I am forced to switch the USB 3.1 port that I use because of a faulty connection. That doesn't happen often and always resolves.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Glad to hear that you are pleased with the functionality of the JCD383. It will seem warmer than other electronic equipment due to the adapter’s aluminum case. The aluminum will get warmer than plastic because plastic acts as an insulator where aluminum will transfer heat out and away from the internal components.
Thank you,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Adapter on market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot function without this adapter. I have a MacBook PRo that just has USB C ports. This adapter - including the USCB C port makes my setup very easy. IT offloads 2 USBC ports I use for external monitors. All-in-All a must for any serious home setup
I would recommend this to a friend Rated 5 out of 5 stars
user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great - allowa me to add many slots that I could not handle before
I would recommend this to a friend- Pros mentioned:Usb-cCons mentioned:Heat
Rated 3 out of 5 stars
Average USB Type C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay USB type C hub to add an external monitor and additional USB A ports to my iPad Pro. It does get a little warm and I have yet to get the pass through power to work with the Apple charger. Going to try with a GaN fast charger to see if it makes a difference.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Happy to hear that the adapter is working for you. You may have better results with a higher power charger. We appreciate your review.
Thanks,
j5create
- Cons mentioned:Heat
Rated 4 out of 5 stars
Not too bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So for starters I really haven’t used this item much. When I do it’s worked well for me with no issues. The only thing I’ve noticed is that it get really warm to the touch when I disconnect it from the laptop even if I only use it to connect my printer cable and print a few items. Not sure if that is a normal thing or not.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for choosing a j5create adapter. It is expected for the adapter to get warm during use. It will seem warmer than other accessories because the aluminum casing on the adapter will radiate heat more than a traditional plastic case found on other products. We appreciate the review and feedback.
Thanks,
j5create
Rated 5 out of 5 stars
Met my Needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met my needs. Just what I wanted. Needed it for my Apple computer
I would recommend this to a friend- Cons mentioned:Heat
Rated 4 out of 5 stars
sleek, light device; fits in top shirt pocket
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moving a lot of data (hundreds of gigabytes) through this j5create device caused it to get pretty warm, surprisingly. Very fast data transfer. I like the versatility: HDMI, Ethernet, micro-SD + SD slots, power & data capable male and female USB-C, and 3 other USB ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Generally, adapters emit heat as a normal part of its operation, especially if the USB-C pass-through charging and/or all ports on the hub are utilized.
- Pros mentioned:Usb-c
Rated 5 out of 5 stars
Amazing flexibility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the only USB-C to HDMI Adapter that worked for three monitors
I would recommend this to a friend - Pros mentioned:Usb-cCons mentioned:Cable length
Rated 5 out of 5 stars
Value and use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent aid for attachment of peripherals, excellent value. Would prefer a longer USB pigtail.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Windy, if you are looking for a hub with a longer host cable, I recommend taking a look at the JCD543. If you would like more information, please reach out to support and a rep will gladly help.
Appreciatively,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good price & a must for the new MAC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A necessity for the new MAC; slim & compact with Ethernet built-in and decently priced
I would recommend this to a friendBrand response from J5create Team
Posted .Hi BeachLover, the JCD383 is the perfect device for the Mac user as it is a plug and play device and requires no driver install. Simply plug it into the Mac via USB-C and it provides the user with an Ethernet connection, additional HDMI monitor connection, USB ports for keyboards, flash drives, mice and more. ** Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you. Thanks.







