Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the USB-C Multi Adapter for its versatile USB-C connectivity, ease of use, and compatibility with various devices. Many appreciate its compact size and the multiple ports it provides, making it convenient for travel and everyday use. However, some customers note that the adapter can get warm during extended use, and a few find the price point to be somewhat high. Concerns were also raised regarding the length of the included cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
Multi adapter for laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really all the various ways I can use this adapter: Ethernet, USB 3.0, USB type C, HDMI, & memory card. Very useful tool to use considering how limited native ports are in today’s laptops. Have used it multiple ways, multiple times, and always very reliable.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
This adapter really does have a lot of functionality, and you are right; laptops are being made with fewer and fewer ports these days. Here at J5Create we pride ourselves on the high quality products that we produce. We stand by our products with a 2 year warranty.
Thank you,
J5Create
Works Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good dock device. Works with the Steam Deck to connect it to a screen and use peripherals
I would recommend this to a friend- Pros mentioned:Compatibility
Good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced existing Mac computer would have needed to replace all cables without this device. It works great. Save me a lot of money.
I would recommend this to a friend LITTLE ADAPTER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT WORKS LIKE IT SHOULD. GREAT PRODUCT!!! GREAT LITTLE ADAPTER
I would recommend this to a friend- Pros mentioned:Usb-c
Effective for the Ethernet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create worked easily. I plugged it in and I was able to connect to ethernet through my laptop. I have not had the opportunity of checking out any of the other features. The adapter was useful for ethernet for me.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, I'm glad the Ethernet port was useful for you. Thank you and enjoy the rest of the additional ports on the device. Cheers!
- Pros mentioned:PortsCons mentioned:Heat
Lots of expansion, but hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all the ports that this offers. But it does get quite hot on MacBook Pro. And I’ve had a few SD card transfers corrupt when using this.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Morning,
I'm really sorry for the inconvenience this has caused you.We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.
Sincerely,
j5create
- Cons mentioned:Cable length
Buy this and be done....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made.... does not feel like cheap plastic junk.... plugs right in and works great on surface pro.... wish cord was a little longer so didn't have to hang by the only port on side of screen...
I would recommend this to a friend - Pros mentioned:Usb-c
One place to hook up
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a techie, but the the sales person was right. One place to hook up the several items I use with the different sized connectors.
I would recommend this to a friend - Cons mentioned:Heat
Great hub
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but at times we get extremely hot. I’m not sure if it’s the device or my laptop but very convenient as the ethernet connection as well like that very much.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Calwes, the JCD383 is built with compactness and portability in mind with an aluminum housing, it can get warm because of that. Using the Ethernet port can also heat up because it's consuming/manipulating current but the body should never become too hot to handle. If you have any concerns, please give us call and we'll be happy to assist you. Thank you for sharing your feedback with us. j5create.
- Cons mentioned:Price
Expensive but works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality of this product but it is a bit expensive for what it is. The hub itself gets hot to the touch but I think that is just because it isn't very efficient and not due to it being unsafe.
I would recommend this to a friendBrand response from J5create Team
Posted .D3lete, we completely understand if you are concerned due to the warm touch of the JCD383. Please rest assured this is considered normal under operating conditions. If the JCD383 is harming you in any way, please do not hesitate to reach out to the support team and a specialist will gladly assist in setting up an exchange under the manufacturer's two year warranty.
Respectfully,
j5create
- Pros mentioned:Usb-c
Easy Plug and Play
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best option for price. Needed a hub for the house to utilize hard wire ethernet and hdmi. This fit the need.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect multi use adapter!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect adapter when you need to plug in multiple monitors to get that smooth transition.
I would recommend this to a friend - Cons mentioned:Price
Not too bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This usb isn’t that bad. Needed one but the price might be little too much but at least it’s works
I would recommend this to a friend - Pros mentioned:Ease of use
USB-C Multi Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as advertised. Easy to manage and use.
I would recommend this to a friend - Cons mentioned:Price
Great Hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great hub, using it on a MAC and it works perfect. Little expensive but it works.
I would recommend this to a friend - Pros mentioned:Ease of use
Its ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful I like it. It works really good and it’s cute.
I would recommend this to a friend - Cons mentioned:Heat
Good unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a very good multi port adapter. It does get hot if you connect several components in it. Also, it is a plug and play module, so you do not have to worry about a driver. So far this has worked well.
I would recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation, especially if the Ethernet and Power pass-through are in use. The body can become hot because of that. We appreciate your feedback. Thanks.
- Cons mentioned:Heat
Works perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop didn't have a lot of USB ports. So I gave this a try and at 1st it ran really hot but after the 1st day I would say it is just warm. It works exactly how I wanted it to.
I would recommend this to a friend - Pros mentioned:Usb-c
Handy port with multiple USB ports
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m using this with my new Mac desktop. It gives me the USB ports I need as I still use thumb drives to store many things.
I would recommend this to a friend - Pros mentioned:Usb-c
Best purchase ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I have ever made! My Mac only has usb c connections and this adapter has it all! Originally I just needed it for the usb but It has come in so handy for unexpected uses such as the hdmi and more!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Malba3, thank you for purchasing our JCD383 and your kind words in your review. Happy to hear that our device was a perfect match to your Mac. With gratitude, j5create.