Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the USB-C Multi Adapter's USB-C connectivity, ease of use, and compatibility with devices like Apple products. The adapter's convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the device's heat, price, and cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
Practicle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was perfect to keep using my usb items on my new computer that only has usbcs
I would recommend this to a friend - Pros mentioned:Size
Best dock yet!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Best dock ive owned so far! Small short compact for my backpak too! Lightweight cant beat the price either
I would recommend this to a friend - Pros mentioned:Compatibility
Best for Steam Deck
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for my Steam Deck when I want to transfer files. It also works well when you have an external HDD and want to connect to a TV or monitor.
I would recommend this to a friend Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great just what I needed! My daughter was looking for something like this now that she’s starting college
I would recommend this to a friend- Pros mentioned:Usb-c
Multi adapter for laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really all the various ways I can use this adapter: Ethernet, USB 3.0, USB type C, HDMI, & memory card. Very useful tool to use considering how limited native ports are in today’s laptops. Have used it multiple ways, multiple times, and always very reliable.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
This adapter really does have a lot of functionality, and you are right; laptops are being made with fewer and fewer ports these days. Here at J5Create we pride ourselves on the high quality products that we produce. We stand by our products with a 2 year warranty.
Thank you,
J5Create
- Pros mentioned:Compatibility
Full utilization of my new MAC.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gadget helps me more fully utilize my new MAC. It is great!
I would recommend this to a friend - Pros mentioned:Ports
USB adaptor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has more ports that I need right now but that may be useful if I decide to expand my equipment.
I would recommend this to a friend - Pros mentioned:Ports
Excellent product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to use with my new MacBook. I needed the extra ports to do my work.
I would recommend this to a friend - Cons mentioned:Heat
Works good, gets hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it expected. However it gets very hot, and thats without using the power pass-thru. Haven't tried that so no idea how much hotter it would get. IMO the high heat will lead to short life. I have other J5create products and do not have this issue. So it's either a design flaw, or I managed to get a lemon.
No, I would not recommend this to a friend - Pros mentioned:Usb-c
just what i was hoping for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to use as a portable docking station or for an ethernet connection
I would recommend this to a friend - Pros mentioned:PortsCons mentioned:Heat
Lots of expansion, but hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all the ports that this offers. But it does get quite hot on MacBook Pro. And I’ve had a few SD card transfers corrupt when using this.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Morning,
I'm really sorry for the inconvenience this has caused you.We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.
Sincerely,
j5create
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good addition to my new Apple iMac - using "eject" function took a bit of getting used to when I am using thumb drive.
I would recommend this to a friend- Pros mentioned:Usb-c
Great product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boight this for my macbook pro, works great for the extra ports I did not have prior.
I would recommend this to a friend - Pros mentioned:Usb-c
Effective for the Ethernet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create worked easily. I plugged it in and I was able to connect to ethernet through my laptop. I have not had the opportunity of checking out any of the other features. The adapter was useful for ethernet for me.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, I'm glad the Ethernet port was useful for you. Thank you and enjoy the rest of the additional ports on the device. Cheers!
- Cons mentioned:Price
Expensive but works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality of this product but it is a bit expensive for what it is. The hub itself gets hot to the touch but I think that is just because it isn't very efficient and not due to it being unsafe.
I would recommend this to a friendBrand response from J5create Team
Posted .D3lete, we completely understand if you are concerned due to the warm touch of the JCD383. Please rest assured this is considered normal under operating conditions. If the JCD383 is harming you in any way, please do not hesitate to reach out to the support team and a specialist will gladly assist in setting up an exchange under the manufacturer's two year warranty.
Respectfully,
j5create
- Cons mentioned:Heat
Hot stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works well but when the Cat 5/6 cable is plugged in it gets really hot almost to hot to touch.
I would recommend this to a friend - Cons mentioned:Heat
Great hub
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but at times we get extremely hot. I’m not sure if it’s the device or my laptop but very convenient as the ethernet connection as well like that very much.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Calwes, the JCD383 is built with compactness and portability in mind with an aluminum housing, it can get warm because of that. Using the Ethernet port can also heat up because it's consuming/manipulating current but the body should never become too hot to handle. If you have any concerns, please give us call and we'll be happy to assist you. Thank you for sharing your feedback with us. j5create.
- Cons mentioned:Cable length
Buy this and be done....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made.... does not feel like cheap plastic junk.... plugs right in and works great on surface pro.... wish cord was a little longer so didn't have to hang by the only port on side of screen...
I would recommend this to a friend - Pros mentioned:Usb-c
Good enough for most
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my Lenovo flex and half the price of Lenovo’s hub. Wish it had one more usb-c
I would recommend this to a friend - Pros mentioned:Compatibility
Good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced existing Mac computer would have needed to replace all cables without this device. It works great. Save me a lot of money.
I would recommend this to a friend