Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Accurate / Fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is there, as advertised. Very handy device. Works great, came quickly. No hiccups. Would purchase again, hopefully wont need to for a while!
I would recommend this to a friend - Cons mentioned:Heat
Excellent for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the new MACs being designed as they are; without, peripheral attachments, you got to use multi tools, this multi-tool does the trick. Though it runs a little warm, it does the job well. Cost wise it is right within my wallets range, yours too for that matter.
I would recommend this to a friendBrand response from J5create Team
Posted .'Excellent for the price' is well said; when it comes to augmenting Ethernet, HDMI, SD card readers and USB ports for gadgets, the JCD383 gets the job done.
Thanks for your review,
j5create
- Pros mentioned:Overall performance
Great product for the computer desk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for my wife after consulting a Best Buy employee. Needed an adapter to help her ease from one screen to another at our home office. I was not aware of the product's manufacturer, but the product was cost efficient and has worked like a charm! I would recommend it for anyone needing one
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there and thanks for the input on the JCD383 Multi Adapter, we always value feedback as it helps us improve. For questions or concerns, support information can be found on the device packaging.
Thanks,
j5create
- Cons mentioned:Heat, Price
Too Darn Hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loving this adapter. It gets very HOT. As other people have stated. Though the company says that’s normal - sometimes I feel like I’m playing Hot Potato with it. It’s way too hot for my taste. I think I might actually return it due to the price, it’s not cheap. And it concerns me that this little mechanism can get that heated. I just don’t know what other adaptors are out there that will give you the flexibility of the plug in options and if they also get heated? I cringe every time I need to use it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
All electronic components will generate some amount of heat. The JCD383 will seem warmer than other computer peripherals you may be used to due to its aluminum construction. The aluminum case will transmit more heat from the internal components than a traditional plastic case.
Thanks,
j5create
- Cons mentioned:Heat
Very flexible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little unit is a powerhouse. A lot of flexibility given the connections and built very sturdy. Only drawback is it seems to run a little hot when multiple items are plugged in, otherwise a very smart unit
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, since the hub is built with compactness and portability in mind, it is expected to observe that the aluminum shell hub gets warmer, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. Please note that hotter operating temperatures can be expected but should never become to hot to handle.
- Pros mentioned:Usb-c
Nice Dock!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of them, both work as advertised. This DOES work for Samsung Dex, but it needs power on the other USB-C port. Haven't messed with it too much on a Laptop or Desktop yet, but the one time I used it with my Dell E7480 it seemed to work fine.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C power delivery 3.0 provides charging power to the connected devices as well as data transfer.
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but not enough USB ports. Way too expensive.
No, I would not recommend this to a friend- Pros mentioned:Usb-c
Great device for my remote work station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well providing a stable hardwired ethernet connection for my work laptop and gives me plenty of other options with extra USB and HDMI ports.
I would recommend this to a friend - Pros mentioned:Size
USB-C Multi Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Multi Adapter, much needed, just what I need and love the silver color. So easy to use and not big and bulky, great size, wonderful design!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Best connector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautifully!!! Makes my Presentations and Zoom Meetings much more easy, connecting TV and computer all in one device.
I would recommend this to a friend - Cons mentioned:Heat
Little warm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, one downside is that it tends to get very warm to the touch. The aluminum case seems to hold the heat for a while. Other than this minor problem it has worked very well for for me.
I would recommend this to a friendBrand response from J5create Team
Posted .The Adapter is built with compactness and portability in mind, it is expected to observe that the aluminum shell of the USB-C hub gets warmer. If you have any concerns, our contact can be found on the website under the "Support" tab. Thank you for you review. Kindly, j5create.
- Pros mentioned:Ease of use
Excellent and affordable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent! My son just started college and this dock provides the versatility he needed. Highly recommend for space saving portable connection device!
I would recommend this to a friend - Pros mentioned:Ease of use
Love this device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. Its functionality and speed is unmatched. Plugged it in and it synced right up. I’m happy with my purchase
I would recommend this to a friend - Cons mentioned:Heat
Gets very warm
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far! The item gets very, VERY warm. Hopefully its not going to blow up. It works for what I need it to do.
I would recommend this to a friendBrand response from J5create Team
Posted .DannaNicki, It is expected that the JCD383 USB Type-C Mini Dock will get very warm-to-moderately hot, but is certainly no need for alarm. We have stressed tested the JCD383 USB Type-C Mini Dock and have been able to determine that the average maximum operational temperature for the adapter is ~106 °F / 41 °C, while the adapter is under full-load or being used continuously for periods >~ 1hr. Please also take into consideration, the ambient temperatures will also affect the temperature that the adapter, as well as the computer, will operate at. If you are noticing that the JCD383 is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, your product may be faulty and may be needing to be replaced. In our testing, we have not found the JCD383 to run anything higher than 112°F/44 °C, for periods <10 minutes. Please let us know if you have any questions or concerns regarding to this matter and an agent will be happy to further explain everything.
Thank you,
j5create
- Cons mentioned:Heat
Read multiple reviews before burying.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky to use on a laptop. If you're moving your laptop around often, the weight might eventually damage the cable that connects it to the laptop. It also gets very very hot and feels like it might burn or cause a fire damage if left unattended for a long period of time. I only had a wireless mouse adapter connected to this dongle, and it still got hot. I imagine connecting more devices.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The adapter itself is active and powered whenever it's plugged into your laptop’s USB-C port. It has built-in chips to manage data transfer, video output, and power delivery, even if those functions aren’t all being used at the moment. These components remain powered and ready, which naturally generates heat, regardless of how many devices are connected.
- Pros mentioned:Usb-c
USB-C Multi Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not familiar with USB C. My new computer did not have an Ethernet port. At my desk, Ethernet is faster than wireless. This also has an HDMI plug in so you can unplug 1 connection and your computer is ready to travel. I don't use the HDMI feature because the adapter gets very hot. All in all I like it.
I would recommend this to a friendBrand response from J5create Team
Posted .Wily, I am glad to hear the JCD383s working to your expectations and facilitating your work. If you ever come across issues with your JCD383, please feel free to reach out to us.
Gratefully,
j5create
- Pros mentioned:Compatibility
Big power and small packages.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded technology it’s stress-free and compatible connecting my laptop to monitors! This is really awesome!
I would recommend this to a friend - Pros mentioned:Compatibility
Nice computer addition
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It works well with my HP laptop and comes in handy in the office. Even on the go and I need to use several things to plug in my computer it is great. It was suggested by one of the Best Buy employees and I love it. I may need another one just to have at home.
I would recommend this to a friendBrand response from J5create Team
Posted .8-Ports for all your connections needs
Flexible and compliments any device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has everything one would need if a person's device is limited to only Thunderbolt/USB-C input-output. If your device has everything this product offers, purchase it anyway, because why not? It's your life and one must stay flexing.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 is perfect for small workspaces, home offices and for on-the-go! Thank you for your review. Enjoy, Jeys.
owner, The Builder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my Apple MacBook Pro but they do not have all types of inputs. This unit fit my needs and works well.
I would recommend this to a friend