Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
j5create rocks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the bomb. If you want to tack advantage of the thunderbolts on a new Mac Book Pro with that awesome M1 chip this is a must have device. I have a wireless mouse, usb headset (work) ethernet and hdmi for that extra monitor. s
I would recommend this to a friendBrand response from J5create Team
Posted .With USB-C Power Delivery 3.0, the adapter offers both upstream and downstream charging when connected to a USB-C power adapter. Thank you for your review. Enjoy!
- Pros mentioned:Ease of use
Portable and practical
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy enough to use and very portable. I did notice some flickering on monitors when the monitors can switch between two different computer inputs. In fairness. Might be th monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, please check the HDMI cables and any available updates on your computer. We appreciate your feedback. Thank you!
- Cons mentioned:Heat
A useful adapter/hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As others have mentioned, it does get quite hot when charging my Mac, but that's not a problem for me. I would have liked a longer USB C cord, and I've ordered an extension so I'll have more flexibility in placement.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello and thank you for taking the time to leave a review on the JCD383. When it comes to the hot feel, please rest assured this is normal as electricity is running through it. If the hub ever becomes hot to the point where it is smoking or harming you, please don't hesitate to reach out to the support team and seek an exchange under the manufacturer's two year warranty.
Respectfully,
j5create
- Pros mentioned:Ease of use
This is a great adapter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great adapter! Very easy to use and something that I needed given the change in the USB cable connections. Sales person gave me multiple options to choose from and this, I’m not the most expensive (which I’m very happy about) What is the perfect choice!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This adapter is a great solution for adding a variety of ports to a newer laptop. If you need HDMI, Ethernet, USB-A then this is the adapter for you. We appreciate you taking the time to post your review.
Thanks,
j5create
- Pros mentioned:Usb-c
Perfect for Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this device made the move from a desktop to a laptop for my primary computer simple. Additionally when I use my work laptop at home all I need to do is switch the USB-C from my home laptop to the work laptop and I'm hooked in to my large monitor and storage devices.
I would recommend this to a friendBrand response from J5create Team
Posted .The simple plug and play design of the JCD383 makes this a must have adapter, requiring no driver installation make this a popular choice for quickly adding monitors, Ethernet and more.
Cordially,
j5create
- Pros mentioned:Size
Very useful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter is great. I have a Mac, have to connect 3 usb devices and I travel, so the fact that it’s small is extremely helpful. Would definitely recommend to others that need to connect 3 or 4 usb devices - no more.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 is perfect for small workspaces, home offices and for on-the-go!
- Pros mentioned:Usb-c
Great USB-C port extender with Ethernet and HDMI
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use for Ethernet interface and HDMI and mouse and keyboard for new notebook that has minimal ports. Gives good video clarity, Ethernet works fine, mouse and keyboard work fine. No issues.
I would recommend this to a friend - Pros mentioned:Usb-c
Multi adapter for laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really all the various ways I can use this adapter: Ethernet, USB 3.0, USB type C, HDMI, & memory card. Very useful tool to use considering how limited native ports are in today’s laptops. Have used it multiple ways, multiple times, and always very reliable.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
This adapter really does have a lot of functionality, and you are right; laptops are being made with fewer and fewer ports these days. Here at J5Create we pride ourselves on the high quality products that we produce. We stand by our products with a 2 year warranty.
Thank you,
J5Create
- Cons mentioned:Cable length, Heat
Works OK, Gets warm, Wish it had a longer cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should. I have had no problems. The short cord makes is difficult to lay it in a comfortable position when it is on my lap. It also gets warm.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, we value all input on our devices as they assist us in finding flaws. If the JCD383 is becoming too hot to where it is harming you, please contact the support team on the packaging for assistance on resolving this and we will be glad to help.
Thank you,
j5create
- Pros mentioned:Compatibility
Steam deck
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly for the steam deck if you are looking for a cheeper hook up than the official docking station.
I would recommend this to a friend - Pros mentioned:Usb-c
Effective for the Ethernet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create worked easily. I plugged it in and I was able to connect to ethernet through my laptop. I have not had the opportunity of checking out any of the other features. The adapter was useful for ethernet for me.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, I'm glad the Ethernet port was useful for you. Thank you and enjoy the rest of the additional ports on the device. Cheers!
- Cons mentioned:Heat
Lots of expansion, but hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all the ports that this offers. But it does get quite hot on MacBook Pro. And I’ve had a few SD card transfers corrupt when using this.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Morning,
I'm really sorry for the inconvenience this has caused you.We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.
Sincerely,
j5create
- Pros mentioned:Overall performance
J5 Create Adapters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple adapters, such as J5Create, which have performed excellently and keep working.
I would recommend this to a friend - Pros mentioned:Usb-c
connector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the item is very useful. it allowed me to add several additional items to my computer.
I would recommend this to a friend - Pros mentioned:Compatibility
Best for Steam Deck
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for my Steam Deck when I want to transfer files. It also works well when you have an external HDD and want to connect to a TV or monitor.
I would recommend this to a friend - Cons mentioned:Heat
Does what its supposed to!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device gets hot when you are streaming a show and connect to the tv with an HDMI.
I would recommend this to a friend - Pros mentioned:Ease of use
Great addition!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter has made it easier to connect additional devices to our MacBook, even if just for a single project.
I would recommend this to a friend - Cons mentioned:Cable length
Buy this and be done....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made.... does not feel like cheap plastic junk.... plugs right in and works great on surface pro.... wish cord was a little longer so didn't have to hang by the only port on side of screen...
I would recommend this to a friend - Cons mentioned:Heat
Great hub
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but at times we get extremely hot. I’m not sure if it’s the device or my laptop but very convenient as the ethernet connection as well like that very much.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Calwes, the JCD383 is built with compactness and portability in mind with an aluminum housing, it can get warm because of that. Using the Ethernet port can also heat up because it's consuming/manipulating current but the body should never become too hot to handle. If you have any concerns, please give us call and we'll be happy to assist you. Thank you for sharing your feedback with us. j5create.
- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a way to access my camera cards without much desk space available. Tj5Create worked well and is of excellent quality. Second time I have purchased this brand of accessory and they have not disappointed me yet. Good product.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Randy,
We are always happy to hear from repeat customers. The JCD383 is a great way to add ports to a laptop that are not commonly included. Have a great day.
Thank you,
j5create