Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the USB-C Multi Adapter for its versatile USB-C connectivity, ease of use, and compatibility with various devices. Many appreciate its compact size and the multiple ports it provides, making it convenient for travel and everyday use. However, some customers note that the adapter can get warm during extended use, and a few find the price point to be somewhat high. Concerns were also raised regarding the length of the included cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is great for the music i'm trying to add to my mac book this is really helping to get things going
I would recommend this to a friendBrand response from J5create Team
Posted .Great product for various capabilities - the JCD383's plug and play nature makes the perfect add on for Windows, Mac, Android, Chrome, iOS users.
Sincerely,
j5create
- Cons mentioned:Heat
Runs very hot. Performance hit or miss.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this multi-adapter as an adjunct to my MS Surface Go, essentially as a low-price Surface Dock. It provides a number of useful ports so it can serve as a complete laptop desk center supporting monitors, printers, external disks, and ethernet. It is small enough to throw in your go bag, but don't forget the required cabling. But, as noted in other reviews, it runs very hot. Essentially, the whole case functions as a heat sink. (You can touch it, but you wouldn't want to hold it.) In various test scenarios, there were problems with completing tasks or requiring long times to complete tasks. I didn't run benchmarks, but I believe the heat was throttling down the device. Further, the heat was there even when the device was idle. The adapter will run on tablet power alone. I didn't run time tests, but I think it would deplete the tablet battery quickly. The adapter does allow for an external power source. All-in-all, I think the concept is a good one, but the implementation isn't there yet. Not recommended.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi there!
I'm sorry to hear about the troubles you're having with throttling. If you would contact us at our customer service department, we'd be more than happy to troubleshoot this issue with you and get you back up and running at full speed.
In regards to the heat, we do expect that the JCD383 will get warm or even moderately hot but this is well within normal ranges. This product has been stress tested and we have determined that the average maximum operational temperature for the adapter is ~106 °F / 41 °C, while the adapter is under full-load or being used continuously for periods >~ 1hr.
Please remember that ambient temperatures can also affect the temperature of your device and that of the computer it's hooked into. It's recommended that you use your tablet where the ambient temperatures are between 50° and 95° F (10° and 35° C).
In testing, we have found that the average temperature for computers using the adapter is ~100 °F / 37.78 °C to ~140 °F / 60.00 °C, while the computer is under full-load or being used continuously for periods >~ 1hr.
However, if you are noticing that the your adapter is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, you might have a defective product and it may need to be replaced. We haven't had a device exceed anything higher than 112°F/44 °C, for periods <10 minutes.
- Pros mentioned:Ease of use, Usb-c
Great Multi Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the ability to have those needed USB and ethernet ports. The SD ports will be needed in the future, I am sure. It seems to be working great. Computers now days don't have many ports, so this was badly needed for increased functionality.
I would recommend this to a friend - Pros mentioned:Compatibility
AWESOME Adapter - a must to have
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for Microsoft Surface Go, and am so happy that I did. It allows me to hook up my Surface to my TV or other computer.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey Michele, thanks so much for your feedback! We’re really glad your enjoying our JCD383 and works wonderful with your other devices. Thanks for supporting us and have a great day. j5create.
- Pros mentioned:Compatibility
Awesome Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had found this years ago. I have used it with several cell phones and tablets, as well as a Windows laptop and a MacBook. Works perfectly!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Luke!
That's awesome! I'm glad to hear that this has met your needs across so many different devices! If you ever have any questions regarding your product, we'd be more than happy to help you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ports
Mac adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter is perfect! I love the extra ports, has everything necessary!
I would recommend this to a friend - Pros mentioned:Usb-c
Happy customer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as promised! What more can I say? With the uncertainties of cable, we need it to connect Ethernet cable, external mike and web cam.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We always like hearing from happy customers. The JCD383 is a great way to add extra ports to your laptop. We appreciate your feedback.
Thanks,
j5create
- Pros mentioned:Usb-c
USB-C Multi adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it worked as advertised, very happy with the adapters.
I would recommend this to a friend - Cons mentioned:Heat
getting warm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good but for some reason it slightly over heats which worries me a bit
I would recommend this to a friendBrand response from J5create Team
Posted .Hello there, thank you for your feedback. Generally, adapters emit some heat as a normal part of its operation. The body should never become too hot to handle. If you have any concerns, feel free to contact us and we'll be glad to assist you. Have a great day! j5create.
- Cons mentioned:Price
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to do. Can use a wireless mouse, and plug anything and everything. Pretty expensive though
I would recommend this to a friendBrand response from J5create Team
Posted .These pocket-sized multi-adapters allow you to add an additional USB 3.1/SD/microSD computer peripheral, HDMI monitor or Gigabit Ethernet through your USB port.
- Pros mentioned:Compatibility
Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB Type-C Multi Adapter was just what I needed to get my computer and Embroidery machine working properly. It works perfectly.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 is perfect for small workspaces, home offices and for on-the-go!. Thank you for your feedback, Embroiderer.
- Pros mentioned:Usb-c
Solid accessory for laptops needing this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful adapter. Seems like a lot of money versus other products from j5create and others.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm glad to hear that this has suited your needs and made things a little easier for you. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Cons mentioned:Heat
Good!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it does its job , does get a little hot when I’m using it with my MacBook but over all it’s great
I would recommend this to a friendBrand response from J5create Team
Posted .Good performance is something we're always happy to hear the customers comment on our devices - thanks!. Regarding temperature when using the JCD383, we recommend contacting the support team on the packaging in order to have a representative assure you it can be considered normal and what would be something to be worried about in order to better explain, understand the situation and if necessary, offer a solution.
Respectfully,
j5create
- Cons mentioned:Heat
Works, but...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit runs VERY hot. Not sure if that’s normal. It doesn’t get much use because I’m afraid to use it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Using a device that is very hot can be concerning, we comprehend that. In order to better understand the situation, we recommend reaching support on the casing and a specialist will be happy to further explain this doubt; if necessary, offer a solution.
Thank you,
j5create
- Pros mentioned:Ease of use
Very Good Adapter
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a MacBook Air. Easy to use and easy to store. It has all the ports I need.
I would recommend this to a friend - Pros mentioned:Ease of use
Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Very easy to use and very functional! I use it on my laptop to allow me to add more drives. Good product!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for providing us your feedback and support rating. Cheers!
- Pros mentioned:Size
Great Little Adaptor!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a simple to use, not bulky adaptor..this is it! Just right!
I would recommend this to a friend - Pros mentioned:Compatibility
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my Surface Pro as well as my X1 Yoga
I would recommend this to a friend - Pros mentioned:Usb-c
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Microsoft Surface Pro 8 it doesn’t take regular USB so I use it to convert to USBC
I would recommend this to a friend - Pros mentioned:Ease of use
Adaptor purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adaptor is compact and allows me to connect a monitor to my laptop. This makes my laptop much easier to get my work done.
I would recommend this to a friendBrand response from J5create Team
Posted .9 functions in 1, great for creating your own workstation. Thank you for your feedback.