Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to help you turn your MacBook into a desktop with the ease of unplugging wonderful thing to make it MacBook portable again.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you Cableguy for the positive rating. We're happy that the JCD383 is a great device for you to use on your Mac, Thanks for the support! j5create.
- Pros mentioned:Compatibility
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is great for the music i'm trying to add to my mac book this is really helping to get things going
I would recommend this to a friendBrand response from J5create Team
Posted .Great product for various capabilities - the JCD383's plug and play nature makes the perfect add on for Windows, Mac, Android, Chrome, iOS users.
Sincerely,
j5create
- Pros mentioned:Usb-c
j5create USB Type-C adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased a new laptop and it does not have any USB-A or -B slots. Only the new USB-C so I bought this one. Seems to be working just fine
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
The JCD383 is a great adapter that will add an array of ports to a laptop. It is plug and play with a USB-C port on your computer that supports display port alternate mode. Glad to hear that it is working fine.
Have a good day,
j5create
- Pros mentioned:Compatibility
Perfect adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent adapter. Perfect for my Air Mac. And with all the multiple porch certainly can adapt to any hardware items that I have.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and the 5 star rating. Cheers!
- Cons mentioned:Heat
Runs very hot. Performance hit or miss.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this multi-adapter as an adjunct to my MS Surface Go, essentially as a low-price Surface Dock. It provides a number of useful ports so it can serve as a complete laptop desk center supporting monitors, printers, external disks, and ethernet. It is small enough to throw in your go bag, but don't forget the required cabling. But, as noted in other reviews, it runs very hot. Essentially, the whole case functions as a heat sink. (You can touch it, but you wouldn't want to hold it.) In various test scenarios, there were problems with completing tasks or requiring long times to complete tasks. I didn't run benchmarks, but I believe the heat was throttling down the device. Further, the heat was there even when the device was idle. The adapter will run on tablet power alone. I didn't run time tests, but I think it would deplete the tablet battery quickly. The adapter does allow for an external power source. All-in-all, I think the concept is a good one, but the implementation isn't there yet. Not recommended.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi there!
I'm sorry to hear about the troubles you're having with throttling. If you would contact us at our customer service department, we'd be more than happy to troubleshoot this issue with you and get you back up and running at full speed.
In regards to the heat, we do expect that the JCD383 will get warm or even moderately hot but this is well within normal ranges. This product has been stress tested and we have determined that the average maximum operational temperature for the adapter is ~106 °F / 41 °C, while the adapter is under full-load or being used continuously for periods >~ 1hr.
Please remember that ambient temperatures can also affect the temperature of your device and that of the computer it's hooked into. It's recommended that you use your tablet where the ambient temperatures are between 50° and 95° F (10° and 35° C).
In testing, we have found that the average temperature for computers using the adapter is ~100 °F / 37.78 °C to ~140 °F / 60.00 °C, while the computer is under full-load or being used continuously for periods >~ 1hr.
However, if you are noticing that the your adapter is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, you might have a defective product and it may need to be replaced. We haven't had a device exceed anything higher than 112°F/44 °C, for periods <10 minutes.
- Cons mentioned:Heat
A Good Buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It does, however, get more heated than I expected. I use two external monitors and either net cords, it works without a problem.
I would recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. It can get hot because of that.
- Cons mentioned:Price
Computer adapter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provided increased use on your notebook computer as the smaller computer doesn’t have a lot of ports. A little expensive but worth it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi LKM10, thank you so much for giving us your feedback. It is great to hear that you are using our JCD383 and that it fulfills your needs. Thanks again and take care, j5create.
- Cons mentioned:Price
Good Apple sub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since you have to buy an adapter, this one covers several bases. Has really been a life saver. Not as pricey as some can be
I would recommend this to a friendBrand response from J5create Team
Posted .We're happy the Adapter works nicely with your computer. Take care!
- Pros mentioned:Overall performance
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, reliable and efficient. Would recommend to anyone that uses external devices frequently with their Mac.
I would recommend this to a friendBrand response from J5create Team
Posted .With USB-C Power Delivery 3.0, the adapter offers both upstream and downstream charging when connected to a USB-C power adapter.
- Pros mentioned:Compatibility
Expansion
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awsome with laptop or smartphone with a c port multiple memory sticks and hdmi hookup for phone to tv worth every dime
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your support. Enjoy!
- Pros mentioned:Compatibility
Awesome Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had found this years ago. I have used it with several cell phones and tablets, as well as a Windows laptop and a MacBook. Works perfectly!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Luke!
That's awesome! I'm glad to hear that this has met your needs across so many different devices! If you ever have any questions regarding your product, we'd be more than happy to help you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Cons mentioned:Heat
Good!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it does its job , does get a little hot when I’m using it with my MacBook but over all it’s great
I would recommend this to a friendBrand response from J5create Team
Posted .Good performance is something we're always happy to hear the customers comment on our devices - thanks!. Regarding temperature when using the JCD383, we recommend contacting the support team on the packaging in order to have a representative assure you it can be considered normal and what would be something to be worried about in order to better explain, understand the situation and if necessary, offer a solution.
Respectfully,
j5create
- Pros mentioned:Ease of use
Must have for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have for my pixel book. Works exactly how I'd hope.
I would recommend this to a friend - Cons mentioned:Heat
Works, but...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit runs VERY hot. Not sure if that’s normal. It doesn’t get much use because I’m afraid to use it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Using a device that is very hot can be concerning, we comprehend that. In order to better understand the situation, we recommend reaching support on the casing and a specialist will be happy to further explain this doubt; if necessary, offer a solution.
Thank you,
j5create
- Pros mentioned:Usb-c
Solid accessory for laptops needing this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful adapter. Seems like a lot of money versus other products from j5create and others.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm glad to hear that this has suited your needs and made things a little easier for you. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Usb-c
Happy customer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as promised! What more can I say? With the uncertainties of cable, we need it to connect Ethernet cable, external mike and web cam.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We always like hearing from happy customers. The JCD383 is a great way to add extra ports to your laptop. We appreciate your feedback.
Thanks,
j5create
- Pros mentioned:Compatibility
AWESOME Adapter - a must to have
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for Microsoft Surface Go, and am so happy that I did. It allows me to hook up my Surface to my TV or other computer.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey Michele, thanks so much for your feedback! We’re really glad your enjoying our JCD383 and works wonderful with your other devices. Thanks for supporting us and have a great day. j5create.
- Pros mentioned:Overall performance
Works Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works well, but the material it is made out of scratches the laptop case if placed on top of it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jared, We appreciate you letting us know the JCD383 works well for you. When it comes to the laptop case being scratched - we apologize for that. We have other models available that may better suit your setup and if interested in learning more about them, please reach out to the support team printed on the packaging and a rep will gladly help.
Respectfully,
j5create
Perfect marriage of price and performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most reliable and universal hub we've found for both our Mac and Windows users. We've had to replace a few down through the years due to the USB connection getting worn out, but the price means there's also no reason to even consider using something else.
I would recommend this to a friend- Pros mentioned:Compatibility
Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB Type-C Multi Adapter was just what I needed to get my computer and Embroidery machine working properly. It works perfectly.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 is perfect for small workspaces, home offices and for on-the-go!. Thank you for your feedback, Embroiderer.