Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
j5create USB Type-C adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased a new laptop and it does not have any USB-A or -B slots. Only the new USB-C so I bought this one. Seems to be working just fine
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
The JCD383 is a great adapter that will add an array of ports to a laptop. It is plug and play with a USB-C port on your computer that supports display port alternate mode. Glad to hear that it is working fine.
Have a good day,
j5create
- Cons mentioned:Heat
Nice adapter but would recommend something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice adapter, but it got really hot. USB-C adapters are incredibly frustrating as the quality is all over the place. I ended up getting a cheaper adapter online that is much cooler even with PD. I am seeing some that include a power supply too, which would be great for me and traveling. The second-gen units should be a lot better with up to 10G USB 3.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Peyton!
I'm very sorry for the inconvenience that this has caused you.
It is expected that the JCD383 USB Type-C Mini Dock will get very warm-to-moderately hot, but is certainly no need for alarm.
We have stressed tested the JCD383 USB Type-C Mini Dock and have been able to determine that the average maximum operational temperature for the adapter is 106 °F / 41 °C, while the adapter is under full-load or being used continuously for periods > 1hr.
Please also take into consideration, the ambient temperatures will also affect the temperature that the adapter, as well as the computer, will operate at.
However, if you are noticing that the JCD383 is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, your product may be faulty and may be needing to be replaced.
In our testing, we have not found the JCD383 to run anything higher than 112°F/44 °C, for periods <10 minutes.
Thanks,
j5create
- Pros mentioned:Usb-c
It works perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased to be able to attach, download and stream to/from my iPad 12.9 Pro. It works perfectly!
I would recommend this to a friend - Cons mentioned:Heat
A Good Buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It does, however, get more heated than I expected. I use two external monitors and either net cords, it works without a problem.
I would recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. It can get hot because of that.
- Cons mentioned:Heat
Great adapter for your Mac
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The only issue I have is that it get super hot. Contacted the company and they are switching it for me.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey, perryk38, I'm excited to hear we were able to assist you with your JCD383. Although the JCD383 is capable of becoming warm due to electricity running through it, it can reach higher than normal operating temperatures in rare cases. In such scenarios, we recommend contacting support and seeking an exchange. We're glad to hear we were able to assist!
Cordially,
j5create
- Pros mentioned:Compatibility
Perfect adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent adapter. Perfect for my Air Mac. And with all the multiple porch certainly can adapt to any hardware items that I have.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and the 5 star rating. Cheers!
- Cons mentioned:Price
Computer adapter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provided increased use on your notebook computer as the smaller computer doesn’t have a lot of ports. A little expensive but worth it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi LKM10, thank you so much for giving us your feedback. It is great to hear that you are using our JCD383 and that it fulfills your needs. Thanks again and take care, j5create.
- Pros mentioned:Ease of use
J5create adaptor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multi adaptor works great and I would buy again. Easy to use.
I would recommend this to a friend - Pros mentioned:Compatibility
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is great for the music i'm trying to add to my mac book this is really helping to get things going
I would recommend this to a friendBrand response from J5create Team
Posted .Great product for various capabilities - the JCD383's plug and play nature makes the perfect add on for Windows, Mac, Android, Chrome, iOS users.
Sincerely,
j5create
- Pros mentioned:Compatibility
Awesome Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had found this years ago. I have used it with several cell phones and tablets, as well as a Windows laptop and a MacBook. Works perfectly!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Luke!
That's awesome! I'm glad to hear that this has met your needs across so many different devices! If you ever have any questions regarding your product, we'd be more than happy to help you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Cons mentioned:Price
Good Apple sub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since you have to buy an adapter, this one covers several bases. Has really been a life saver. Not as pricey as some can be
I would recommend this to a friendBrand response from J5create Team
Posted .We're happy the Adapter works nicely with your computer. Take care!
- Pros mentioned:Compatibility
Expansion
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awsome with laptop or smartphone with a c port multiple memory sticks and hdmi hookup for phone to tv worth every dime
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your support. Enjoy!
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have item. Sucks you need something extra for your cp but this def makes things easier!
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 is perfect for small workspaces, home offices and for on-the-go!
- Pros mentioned:Overall performance
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, reliable and efficient. Would recommend to anyone that uses external devices frequently with their Mac.
I would recommend this to a friendBrand response from J5create Team
Posted .With USB-C Power Delivery 3.0, the adapter offers both upstream and downstream charging when connected to a USB-C power adapter.
- Cons mentioned:Heat
Runs very hot. Performance hit or miss.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this multi-adapter as an adjunct to my MS Surface Go, essentially as a low-price Surface Dock. It provides a number of useful ports so it can serve as a complete laptop desk center supporting monitors, printers, external disks, and ethernet. It is small enough to throw in your go bag, but don't forget the required cabling. But, as noted in other reviews, it runs very hot. Essentially, the whole case functions as a heat sink. (You can touch it, but you wouldn't want to hold it.) In various test scenarios, there were problems with completing tasks or requiring long times to complete tasks. I didn't run benchmarks, but I believe the heat was throttling down the device. Further, the heat was there even when the device was idle. The adapter will run on tablet power alone. I didn't run time tests, but I think it would deplete the tablet battery quickly. The adapter does allow for an external power source. All-in-all, I think the concept is a good one, but the implementation isn't there yet. Not recommended.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi there!
I'm sorry to hear about the troubles you're having with throttling. If you would contact us at our customer service department, we'd be more than happy to troubleshoot this issue with you and get you back up and running at full speed.
In regards to the heat, we do expect that the JCD383 will get warm or even moderately hot but this is well within normal ranges. This product has been stress tested and we have determined that the average maximum operational temperature for the adapter is ~106 °F / 41 °C, while the adapter is under full-load or being used continuously for periods >~ 1hr.
Please remember that ambient temperatures can also affect the temperature of your device and that of the computer it's hooked into. It's recommended that you use your tablet where the ambient temperatures are between 50° and 95° F (10° and 35° C).
In testing, we have found that the average temperature for computers using the adapter is ~100 °F / 37.78 °C to ~140 °F / 60.00 °C, while the computer is under full-load or being used continuously for periods >~ 1hr.
However, if you are noticing that the your adapter is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, you might have a defective product and it may need to be replaced. We haven't had a device exceed anything higher than 112°F/44 °C, for periods <10 minutes.
- Pros mentioned:Usb-c
Happy customer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as promised! What more can I say? With the uncertainties of cable, we need it to connect Ethernet cable, external mike and web cam.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We always like hearing from happy customers. The JCD383 is a great way to add extra ports to your laptop. We appreciate your feedback.
Thanks,
j5create
- Pros mentioned:Compatibility
AWESOME Adapter - a must to have
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for Microsoft Surface Go, and am so happy that I did. It allows me to hook up my Surface to my TV or other computer.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey Michele, thanks so much for your feedback! We’re really glad your enjoying our JCD383 and works wonderful with your other devices. Thanks for supporting us and have a great day. j5create.
- Pros mentioned:Compatibility
Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB Type-C Multi Adapter was just what I needed to get my computer and Embroidery machine working properly. It works perfectly.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 is perfect for small workspaces, home offices and for on-the-go!. Thank you for your feedback, Embroiderer.
- Pros mentioned:Usb-c
Great adaptor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a surface go (smaller Microsoft pro). I use it specifically for work. With this device it gave me every connection I needed. HDMI, 3 USBs and ethernet port.
I would recommend this to a friendBrand response from J5create Team
Posted .Various capabilities built into one along with a sturdy, durable build sound like the JCD383. Compatible with many operating systems e.g. Chrome, Windows, macOS make the multi-adapter a top of the line option and we are excited to hear it was exactly what you needed.
Appreciatively,
j5create
- Cons mentioned:Heat
Good!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it does its job , does get a little hot when I’m using it with my MacBook but over all it’s great
I would recommend this to a friendBrand response from J5create Team
Posted .Good performance is something we're always happy to hear the customers comment on our devices - thanks!. Regarding temperature when using the JCD383, we recommend contacting the support team on the packaging in order to have a representative assure you it can be considered normal and what would be something to be worried about in order to better explain, understand the situation and if necessary, offer a solution.
Respectfully,
j5create