Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the USB-C Multi Adapter for its versatile USB-C connectivity, ease of use, and compatibility with various devices. Many appreciate its compact size and the multiple ports it provides, making it convenient for travel and everyday use. However, some customers note that the adapter can get warm during extended use, and a few find the price point to be somewhat high. Concerns were also raised regarding the length of the included cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ports
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, looks and feels good and all ports worked as expected and fast.
I would recommend this to a friendBrand response from J5create Team
Posted .Requiring no software installation, compatible with Mac, Chrome, Windows, Android is what makes the multi adapter a smart add-on.
Sincerely,
j5create
- Pros mentioned:Usb-c
Good but not the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine. Only issue I've had with it is that after a little while of having the ethernet cable plugged in, it will disconnect from the internet. Constantly having to go back to wifi. Other than that everything else works just fine.
I would recommend this to a friendBrand response from J5create Team
Posted .VicHdz, thank you for your feedback. I recommend testing with another Ethernet cable or using a different Ethernet port on the router if possible. To further troubleshoot with you, please feel free to call in and we'll be able to help assist you. Sincerely, j5create.
- Pros mentioned:Ease of use
Great adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ease of this product to adapt to my Apple laptop for a portable flash drive and other ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to adapt to Apple laptops for flash drives and small USB accessories - simply plug it in and enjoy!
Cordially,
j5create
Perfect for Chromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for connecting an external monitor to my daughter’s Chromebook for School from Home. The cheapo school issued Chromebooks only had one USB-C port for both power and monitor (no HDMI port). This device passes through the USB-C power from the adapter, allows an external monitor, and adds USB ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD383 will let you get a lot of functionality out of a single USB-C port. Many computers are being manufactured with fewer ports these days making some kind of docking station almost a requirement to get the full functionality out of your laptop. I hope that you have a good day.
Cheers,
j5create
- Pros mentioned:Usb-c
Great addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this adapter. Has everything I could possibly need!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Debbie, thank you for your feedback on the JCD383. I'm glad to hear our device was a perfect fit for what you needed. Cheers, j5create.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like having this thing with all the connections you can make
I would recommend this to a friendBrand response from J5create Team
Posted .Good multi adapter for utilizing Ethernet, HDMI and USB ports on your Windows, Mac, or Chromebooks.
Regards,
j5create
- Pros mentioned:Size
I take it everywhere I go
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So versatile. So small. So well made. Great adapter. I take it everywhere I go
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 is perfect for small workspaces, home offices and for on-the-go!
- Pros mentioned:Usb-c
Great buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. It has every port I need to be productive
I would recommend this to a friendBrand response from J5create Team
Posted .Glad your loving the Multi Adapter. Have a great day and enjoy!
- Pros mentioned:Ease of use
I can plug in many devices
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device makes it easy to plug in a mouse, printer and CD writer to my computer.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Robin,
This adapter is a great addition to a newer laptop that supports display port alternate mode over USB C. This adapter is plug and play so there are no drivers to install. It provides an array of ports that are not frequently included on newer laptops. I hope that you have a great day.
Thanks,
j5create
- Cons mentioned:Heat
Best I can say, it works
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does work, as advertised. But, it gets VERY VERY hot I'm not sure why - I've googled the subject and it is common with this device, but nobody knows why or how to fix it It works - And, will replace it with a bigger one with more ports soon
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Glenn, thank you for the input you have on the JCD383. Unfortunately because electricity pass through the device while in use, it will slightly become warm and that is normal. However, if the JCD383 is becoming too hot, we definitely recommend exchanging it for safety purposes. Another really good device we recommend looking into would be the JCD381 as well.
** We sincerely apologize for the inconvenience this may have caused you. Please feel free to contact us at your earliest convenience for questions, comments, concerns
regarding your j5create device and someone will be more than happy to further assist you and potentially provide a solution to your situation.
We also provide both Spanish and English speaking Technical Support.Thank you.
- Pros mentioned:Usb-c
Highly recommend, great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, it really helps me with my work, no issues, highly recommend
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Glad to hear that the JCD383 is working out for you. We really appreciate that you would recommend this multi adapter. This adapter is plug and play so it doesn't require any software to be installed.
Have a great day,
j5create
- Cons mentioned:Heat
Gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need multiple ports, this is a decent hub for the job. I'm rating it as average because it heats up quite a bit. Maybe it's the devices I'm plugging in but the temperature is high enough that I do what I need with it & then unplug quickly.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm really sorry for the inconvenience this has caused you.We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.
Thanks!
j5create
- Pros mentioned:Ease of use
Perfect!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for my MacBook. Especially since I use it for travel purposes.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 is perfect for small workspaces, home offices and for on-the-go!
- Pros mentioned:Ports
I can use all my HOOKUPS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great having extra ports for miscellaneous technology. The j5create is perfect!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We really like to hear customers call are product's perfect. This adapter is a great way to get extra ports for a laptop. We appreciate you taking your time to leave review.
Thank you,
j5create
Perfect universal adaptor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the 2023 MacBook Pro. I purchased this dongle to connect my vinyl plotter and other items to my new MacBook Pro after discovering my old hyperlink wouldn't work with it.
I would recommend this to a friend- Pros mentioned:Usb-c
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simple with a lot of good useful ports. Makes things easy.
I would recommend this to a friendBrand response from J5create Team
Posted .Glad this device makes things easier for you. Thank you, damex.
- Pros mentioned:Usb-c
Works as it should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adapter works like it should. If you have a new laptop without normal usb ports this is great.
I would recommend this to a friendBrand response from J5create Team
Posted .Newer computers lacking USB-A ports may have difficulty using external hard drives and more; thanks to the JCD383, you may add displays, Ethernet, SD card readers and USB ports for accessories.
Sincerely,
j5create
- Cons mentioned:Heat
Handy size for all the slots
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT! BUT runs a little hot. BUT this cef does what I wanted .
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Phillipsj, thank you for your feedback. The JCD383 is built with compactness and portability in mind with an aluminum housing, this is meant to conduct heat away from the internal parts, it can get warm because of that but should not become too hot to handle. Kind regards, j5create.
- Pros mentioned:Compatibility
Perfect for Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little unit handles all adapter requirements. Bought for compatibility with Apple new USB-C ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Mac users looking to obtain SD card reading, HDMI, Ethernet and more, look no further; the JCD383 is the adapter for you - it's PnP nature will meet your needs in seconds.
Cordially,
j5create
- Pros mentioned:Usb-c
Good item to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lives up to its description and allows me to do multiple things.
I would recommend this to a friendBrand response from J5create Team
Posted .Ability to do multiple things and living up to it's description make the JCD383 a smart choice and we value your review, Mitlugolf.
Cordially,
j5create