Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the USB-C Multi Adapter for its versatile USB-C connectivity, ease of use, and compatibility with various devices. Many appreciate its compact size and the multiple ports it provides, making it convenient for travel and everyday use. However, some customers note that the adapter can get warm during extended use, and a few find the price point to be somewhat high. Concerns were also raised regarding the length of the included cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
Helpful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many ports in one small device that all plugs into usbc
I would recommend this to a friendBrand response from J5create Team
Posted .This pocket-sized multi-adapter provides all the ports you need for maximum productivity.
- Pros mentioned:Ease of use, Usb-c
A must if you need more ports!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This should give you most of the ports you are lacking on these small, sleek laptops. Really fills in the gaps allowing me to use all of the peripherals I need!
I would recommend this to a friend - Cons mentioned:Heat
Gets really hot when you use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets really hot when you use it I would not recommend
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Roger, I regret to hear the JCD383 caused any type of concern in regards to the hot touch. It is expected that the JCD383 USB Type-C Mini Dock will get very warm-to-moderately hot, but is certainly no need for alarm. We have stressed tested the JCD383 USB Type-C Mini Dock and have been able to determine that the average maximum operational temperature for the adapter is ~106 °F / 41 °C, while the adapter is under full-load or being used continuously for periods >~ 1hr. Please also take into consideration, the ambient temperatures will also affect the temperature that the adapter, as well as the computer, will operate at. Apple recommends that you "use your Mac notebook where the ambient temperature is between 50° and 95° F (10° and 35° C)." https://support.apple.com/en-us/HT201640
In our testing, we have found that for Macbook Pros, the average maximum operational temperature for the adapter is ~100 °F / 37.78 °C to ~140 °F / 60.00 °C, while the computer is under full-load or being used continuously for periods >~ 1hr. The temperature that the Macbook Pro is running at, may also affect the operating temperatures of our USB Type-C multi-adapter. However, if you are noticing that the JCD383 is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, your product may be faulty and may be needing to be replaced.
In our testing, we have not found the JCD383/384 to run anything higher than 112°F/44 °C, for periods <10 minutes. If you would prefer to speak with a rep on this situation, please feel free to reach out to us and we'll gladly assist.
Respectfully,
j5create
- Pros mentioned:Size
Made well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Made to last a long time. Fits neatly in my bag.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Mike, thank you for your review. Have a wonderful day!
BB Had What I Needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need the device to connect USB devices to my new iMac. I went to BB to find a product. A BB tech rep met me as I was walking into the tech product area. We discussed what I needed. The tech rep showed me all the device option and recommended one. I purchased the recommended product. I am satisfied with my purchase.
I would recommend this to a friend- Pros mentioned:Compatibility
The best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Multi adapter!! Works well with all different devices.
I would recommend this to a friendBrand response from J5create Team
Posted .8-Ports for All Your Connections Needs. Enjoy your new device, Maria.
- Pros mentioned:Ease of use
does as stated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice piece to simplify when needing to plug something to ur laptop or other devices.
I would recommend this to a friendBrand response from J5create Team
Posted .Connecting multiple devices all into one makes the JCD383 popular, it's unique design and capabilities will leave a lasting impression. If needed, technical assistance can be provided by contacting support on the packaging and an agent will happy to help.
Regards,
j5create
- Pros mentioned:Compatibility
Great mini dock.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my new Microsoft Surface laptop. Has worked very well.
I would recommend this to a friendBrand response from J5create Team
Posted .8-ports for all your connections needs.
Provides good ports for my laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugs into the usb type c port on the pc. HP told me it is best to plug it into the regular type c port rather than the thunderbolt type c. Thunderbolt drivers are updated more frequently and this caused me a problem initially, because the latest driver was not installed.
I would recommend this to a friendBrand response from J5create Team
Posted .Good day to you Phil,
Glad to hear that you got the JCD383 working with your computer. This adapter does not require any drivers itself. However it does require that you plug it into a USB-C port that supports display port alternate mode. Not all USB-C ports support this mode.
Have a good day,
j5create
- Pros mentioned:Ease of use
Great Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome adapter served a number of purposes working great
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback! Cheers!
- Pros mentioned:Usb-c
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. It help me fix the broken phone and transfer everything.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am glad to hear that J5Create had the right product for you. We do keep so much important information on our phones, I am happy to hear that you got everything transferred.
Have a great day!
-J5Create
- Pros mentioned:Ease of use
Great addition to your Mac accessories
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly like I wanted it to. Very happy with my purchase!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for considering our product. I'm glad you are happy with your purchase. Thanks for your support. Enjoy your new device, j5create.
Perfect tool for techies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product delivers great connectivity all USB and Ethernet adapter driven interfaces.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello BAXX, the JCD383 device being plug and play definitely makes it a great choice for those wishing to obtain an HDMI monitor, Ethernet connection without having to download any kind of complex driver. Simply plug and go! ** We appreciate the positive input as we constantly strive to improve
all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Be sure to check out our website for other devices that could also be of great
usage to you and your colleagues.
Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks again!
Great to charge phone/tablet while watching movies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used this to play movies from cell phone on multiple TV brands. It works great. It also charges phone while watching movies.
I would recommend this to a friend- Pros mentioned:Ease of use
Multi Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The easiest adapter on the market to install and use.
I would recommend this to a friendBrand response from J5create Team
Posted .Simple Plug n Play device.
- Pros mentioned:Ease of use
Easy to install Lightweight compact plenty of port
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug and go. Easily connected. Plenty of ports. Lightweight Solid performance
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Great to hear that the adapter suits your needs. It is plug and play so no extra software to install. Thank you for choosing a j5create product.
Have a good day,
The j5create team
- Pros mentioned:Size
Worked as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as advertised. Multiple ports all in one compact package.
I would recommend this to a friendBrand response from J5create Team
Posted .Multiple capacities e.g. Ethernet, HDMI, SD card reading and USB ports for peripherals make the JCD383 a top choice.
Appreciatively,
j5create
- Pros mentioned:Compatibility
Perfect USB Adapter to hook up an x-monitor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent USB Adapter to connect with an extra Monitor and other devices.
I would recommend this to a friendBrand response from J5create Team
Posted .If you're looking to add a multi adapter with the ability to have an HDMI monitor, peripherals, SD card reading and more, the JCD383 is the way to go as it's plug and play nature requires no driver installation, simply connect and you're all set!
Regards,
j5create
- Pros mentioned:Ports
Its a great device for being so small!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its functions are great! love how many different ports it has with just one connection!
I would recommend this to a friendBrand response from J5create Team
Posted .Hey Mini, the JCD383 is definitely a great choice of device for an additional HDMI display, Ethernet connection, flash drives, keyboard, mice and pass through charging. We are glad to hear it is working great for you!
** We appreciate the positive input as we constantly strive to improve
all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Be sure to check out our website for other devices that could also be of great
usage to you and your colleagues.
Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks again!
- Pros mentioned:Ports
Great accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when needing additional ports on a laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Cheers!