Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
everything is great!, but its hot! very hot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device has all the functionality to extend your PC's ports including HDMI, but my this one really gets hot and if you have seen the comments by the other users its a common complaint if the vendor is looking at this you need to really do more stress testing.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello!
I'm really sorry for the inconvenience this has caused you.We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.
Sincerely,
j5create
Great multi-adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect! Using at least three ports all day and no issues!
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.1 Gen 1 provides up to 5 Gbps transfer speed and BC 1.2 to fast-charge your mobile devices.
- Pros mentioned:Usb-c
Nice product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects all my devices.. you can even run ethernet to your cellphone and run CoDM...
I would recommend this to a friendBrand response from J5create Team
Posted .8-ports for all your connections needs
- Pros mentioned:Overall performance
All
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really nice with my android cellular and Microsoft Laptop
I would recommend this to a friend - Pros mentioned:Compatibility
Must have computer buddy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect fit for my dell computer which helped me connect many of my devices.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and 5-star rating. Have a great day!
- Pros mentioned:Ease of use
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing works. I have used it many times and have not had a problem
I would recommend this to a friendBrand response from J5create Team
Posted .Provides all the ports you need for maximum productivity!
- Pros mentioned:Compatibility
Very good hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome on my Mac pro with 2 external hdrives
I would recommend this to a friend - Pros mentioned:Ease of use
Great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for on the go power when i needed it to.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps with all the connections I need to have with video conferencing call. Great quality!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Dotti!
That's fantastic! With the pandemic going on, it's more important than ever to stay connected and I'm glad that this let you do it. If you ever have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing sevices.
Thanks,
j5create
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, looks and feels good and all ports worked as expected and fast.
I would recommend this to a friendBrand response from J5create Team
Posted .Requiring no software installation, compatible with Mac, Chrome, Windows, Android is what makes the multi adapter a smart add-on.
Sincerely,
j5create
- Pros mentioned:Overall performance
Quality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Encountered no problems with it. Works perfectly.
I would recommend this to a friendBrand response from J5create Team
Posted .Perfect for small workspaces, home offices and for on-the-go!
- Pros mentioned:Usb-c
Must have for a MacBook Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This multi adapter is a must have if you own a MacBook Pro
I would recommend this to a friend - Pros mentioned:Compatibility
PERFECT FOR MACBOOK PRO
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great with mac book pro. Add extra features need for laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .8-ports for all your connections needs
- Pros mentioned:Ease of use
Handy laptop addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, great flexibility for me when traveling.
I would recommend this to a friend - Pros mentioned:Overall performance
It works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well I'm glad I bought it so I can add to the chrome cast Google tv device.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for choosing the JCD383. This is a simple plug and play device that is a great option for adding additional ports.
Cheers,
j5create
- Pros mentioned:Usb-c
Great addition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this adapter. Has everything I could possibly need!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Debbie, thank you for your feedback on the JCD383. I'm glad to hear our device was a perfect fit for what you needed. Cheers, j5create.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like having this thing with all the connections you can make
I would recommend this to a friendBrand response from J5create Team
Posted .Good multi adapter for utilizing Ethernet, HDMI and USB ports on your Windows, Mac, or Chromebooks.
Regards,
j5create
- Pros mentioned:Usb-c
Good Multi Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great I like it so far. Hope it works for a long time.
I would recommend this to a friendBrand response from J5create Team
Posted .This pocket-sized multi-adapter provides all the ports you need for maximum productivity.
- Pros mentioned:Usb-c
Good but not the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine. Only issue I've had with it is that after a little while of having the ethernet cable plugged in, it will disconnect from the internet. Constantly having to go back to wifi. Other than that everything else works just fine.
I would recommend this to a friendBrand response from J5create Team
Posted .VicHdz, thank you for your feedback. I recommend testing with another Ethernet cable or using a different Ethernet port on the router if possible. To further troubleshoot with you, please feel free to call in and we'll be able to help assist you. Sincerely, j5create.
- Pros mentioned:Ease of use
j5ROCKS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for my tech needs. easy to install and use
I would recommend this to a friend