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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.4 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,172 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    does as stated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice piece to simplify when needing to plug something to ur laptop or other devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Connecting multiple devices all into one makes the JCD383 popular, it's unique design and capabilities will leave a lasting impression. If needed, technical assistance can be provided by contacting support on the packaging and an agent will happy to help.
      Regards,
      j5create j5create

  • Rated 5 out of 5 stars

    Perfect tool for techies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product delivers great connectivity all USB and Ethernet adapter driven interfaces.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello BAXX, the JCD383 device being plug and play definitely makes it a great choice for those wishing to obtain an HDMI monitor, Ethernet connection without having to download any kind of complex driver. Simply plug and go! ** We appreciate the positive input as we constantly strive to improve
      all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Be sure to check out our website for other devices that could also be of great
      usage to you and your colleagues.
      Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks again! j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. It help me fix the broken phone and transfer everything.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,

      I am glad to hear that J5Create had the right product for you. We do keep so much important information on our phones, I am happy to hear that you got everything transferred.

      Have a great day!

      -J5Create j5create

  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Handy size for all the slots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT! BUT runs a little hot. BUT this cef does what I wanted .

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Phillipsj, thank you for your feedback. The JCD383 is built with compactness and portability in mind with an aluminum housing, this is meant to conduct heat away from the internal parts, it can get warm because of that but should not become too hot to handle. Kind regards, j5create. j5create

  • Rated 5 out of 5 stars

    Its a great device for being so small!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its functions are great! love how many different ports it has with just one connection!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hey Mini, the JCD383 is definitely a great choice of device for an additional HDMI display, Ethernet connection, flash drives, keyboard, mice and pass through charging. We are glad to hear it is working great for you!
      ** We appreciate the positive input as we constantly strive to improve
      all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Be sure to check out our website for other devices that could also be of great
      usage to you and your colleagues.
      Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks again! j5create

  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Gets really hot when you use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets really hot when you use it I would not recommend

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Roger, I regret to hear the JCD383 caused any type of concern in regards to the hot touch. It is expected that the JCD383 USB Type-C Mini Dock will get very warm-to-moderately hot, but is certainly no need for alarm. We have stressed tested the JCD383 USB Type-C Mini Dock and have been able to determine that the average maximum operational temperature for the adapter is ~106 °F / 41 °C, while the adapter is under full-load or being used continuously for periods >~ 1hr. Please also take into consideration, the ambient temperatures will also affect the temperature that the adapter, as well as the computer, will operate at. Apple recommends that you "use your Mac notebook where the ambient temperature is between 50° and 95° F (10° and 35° C)." https://support.apple.com/en-us/HT201640

      In our testing, we have found that for Macbook Pros, the average maximum operational temperature for the adapter is ~100 °F / 37.78 °C to ~140 °F / 60.00 °C, while the computer is under full-load or being used continuously for periods >~ 1hr. The temperature that the Macbook Pro is running at, may also affect the operating temperatures of our USB Type-C multi-adapter. However, if you are noticing that the JCD383 is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, your product may be faulty and may be needing to be replaced.
      In our testing, we have not found the JCD383/384 to run anything higher than 112°F/44 °C, for periods <10 minutes. If you would prefer to speak with a rep on this situation, please feel free to reach out to us and we'll gladly assist.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect USB Adapter to hook up an x-monitor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent USB Adapter to connect with an extra Monitor and other devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you're looking to add a multi adapter with the ability to have an HDMI monitor, peripherals, SD card reading and more, the JCD383 is the way to go as it's plug and play nature requires no driver installation, simply connect and you're all set!
      Regards,
      j5create j5create

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great mini dock.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new Microsoft Surface laptop. Has worked very well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      8-ports for all your connections needs. j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Best Class C port connector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a MacBook this is the best option for usb/hdmi/ethernet connection, works great!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Connecting via USB-C and providing everything needed to get the job done is the nature of the JCD383; requiring no software installation makes the dock a must-have.
      Regards,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    USB TYPE-C ADAPTER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I THINK THIS IS A GOOD ADAPTER. I THINK I WILL BUY ONE FOR MY OTHER COMPUTER.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Charles,
      It sounds like you like the adapter. When you are ready to get one for your other computer here’s the link:
      https://www.bestbuy.com/site/j5create-usb-type-c-multi-adapter-silver/6185302.p?skuId=6185302
      We appreciate that you took the time to write a review.
      Cheers,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple with a lot of good useful ports. Makes things easy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Glad this device makes things easier for you. Thank you, damex. j5create

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Made well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Made to last a long time. Fits neatly in my bag.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Mike, thank you for your review. Have a wonderful day! j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is a great addition for my Macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've had no issues with this multi adapter, it's doing what it's supposed to.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The unique plug and play design of the JCD383 Multi-Adapter makes it a very attractive device for many users; we greatly appreciate and value any and all input on our device!
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Multi adapter!! Works well with all different devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      8-Ports for All Your Connections Needs. Enjoy your new device, Maria. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and works seamlessly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a plug and play. So easy to use and connection quality is fantastic.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Quickly, effortlessly adding Ethernet, monitors, peripherals to your computer has never been easier; due to the architecture of the JCD383, you will have all your needs under one adapter without driver installation. We value your input!
      Regards,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to your Mac accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like I wanted it to. Very happy with my purchase!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for considering our product. I'm glad you are happy with your purchase. Thanks for your support. Enjoy your new device, j5create. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    USB C HUB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, very portable, at a good price gives you a lot of flexibility

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Glad to hear that you are happy with this j5create adapter. It is plug and play, so no extra software to download and it gives you an array of ports that many laptops do not come with anymore.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many ports in one small device that all plugs into usbc

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This pocket-sized multi-adapter provides all the ports you need for maximum productivity. j5create

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worked as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Multiple ports all in one compact package.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Multiple capacities e.g. Ethernet, HDMI, SD card reading and USB ports for peripherals make the JCD383 a top choice.
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great adapter for thunderbolt 3 aka USB C

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the Lenovo Yogi 9i and Macbook Pro. Works as advertised.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCD383 is perfect for small workspaces, home offices and for on-the-go! j5create