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Customer reviews

Rating 4.4 out of 5 stars with 1168 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,168 reviews
  • Rated 3 out of 5 stars

    Did not work with external monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, did not detect external monitor from sleep mode.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    may be under-powered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine I use this with alerts it needs 45W, only gets 37W from this. Gets very warm when in use for only an hour. But provides access to the external devices I need it to. Cross check what your device needs but this is great otherwise.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If the machine the JCD383 is connected to is alerting that it needs a certain amount of power and you are using the OEM connected through the JCD383; you may experience slight loss of power since the charger is going through another adapter before getting to the machine itself. In this case, we recommend using a higher-wattage power adapter since the JCD383 is capable of supporting up to 85-watts. We regret to hear about the experience you had and would value the opportunity to change it. Support information can be found on the casing and an agent will be happy to help.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Marys

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to connect to my tablets and other electronics

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      The JCD383 is a great plug and play adapter that will add a lot of connectivity to a computer. It will add an HDMI port, USB ports, Ethernet, and pass through charging. Thanks for choosing a j5create adapter.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Neat little unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small docking station for a laptop to keep in your bag for traveling

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Nice small docking station for laptops providing Ethernet, HDMI, SD card readers and even USB ports for accessories in one makes the perfect add on for Windows, Mac, Chrome, Android users.
      Appreciatively,
      j5create j5create

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great when you don’t have ports

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and small form factor. Could be a little cheaper.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for your feedback on the adapter. We do our best to keep our prices competitive. This adapter is a great solution since it is small and portable. It also does not require any driver software to be downloaded.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Nice for extra ports

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it on my laptop for extra ports. Works great.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Extra ports i.e. HDMI, Ethernet, USB and even SD card reading capabilities in one - simply plug it in and enjoy!
      Appreciatively,
      j5crate j5create

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great on my computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and it works great on my chrome book!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Mikey,
      We're glad to hear that this adapter works well with your Chromebook. Newer laptops or not being manufactured with many video ports these days. An adapter like this will get you connected to an external display easily.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    High quality USB Adapter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high end adapter that has worked well with my computer.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's awesome! With everything going on, being able to get up and running quickly and easily is vital and I'm glad that this has helped you do it.

      Thanks,
      j5create j5create

  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    RUNS VERY HOT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item get's incredible hot, and as far as I know, heat is not good thing when you're hoping the data will move fast

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Adapter will get warm when it's transferring data or charging devices connected to it. The constant transfer between the two causes the heat up as it takes energy to move data. Through repetitive use, excess energy is used and transformed into heat. Please note that hotter operating temperatures can be expected. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    USB-C adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and allows me to use my USBs with my new MacBook Air.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to use and supplying USB ports for accessories is what makes the JCD383 a popular choice and we're glad to hear it is meeting your expectations.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One plug multi-use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter is better than the one I had before! It is easier to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to use is a great feature we focus on and we value you letting us know it is just that.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Has every plug you will need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great find! Has all the plug outlets you need, which was hard to find.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Jazics, I'm glad to hear the JCD383 has met your needs in regards to plugs. Feel free to reach out to support if you require assistance and an agent will gladly help.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Must have accessory for Surface Pro X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent accessory to have if you are using Surface Pro X

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      I really like Surface computers but they just need more ports. A multi adapter like this one is a great addition to get the full functionality out of your computer. Thanks for sharing your recommendation.
      Cheers,
      -j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition for limited port machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and extremely portable. Great value for the price

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello HelmetDr, we are very happy to hear the JCD383 hub is working great for you and it is meeting your needs. ** Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
      assistance and someone will be glad to assist you. Be sure to check out our website for other devices that could also be of great usage to you and your colleagues.
      Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks. j5create

  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something that would work on my IPad Pro for recording and input options… this was the perfect port dock. I wish it had more than one hdmi plug in but overall this product is worth the purchase but of course could be more budget friendly. I am satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Available USB-C port that supports DisplayPort alt mode and USB Power Delivery 2.0 or 3.0. Perfect for computers, Tablets and Phones that supports PnP devices. j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me to add more stuff to my computer. Help to use a 2nd monitor

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Helping to add a 2nd or 3rd monitor has never been easier; the JCD383 augments all necessary ports in seconds!
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought this. It has enough ports to use many devices.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to use and providing the necessary ports is the idea behind the JCD383 as it's plug and play architecture makes it one of a kind on the market, we really appreciate the review!
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install great price. Very convenient to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It has 9 functions in 1 sleek adapter. j5create

  • Rated 5 out of 5 stars

    a nice extra piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very useful in using and attaching my USB cords to my laptop

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Attaching USB ports for mice, keyboards, flash drives and more is now easier - effortlessly connect the hub and off you go!
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and very functional. Does exactly what it says it will do.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Plug and play, supplying Ethernet, HDMI, SD card reading and USB ports for gadgets is what makes the JCD383 highly sought out - we value your feedback!
      Cordially,
      j5create j5create