Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Usb-c
Perfecr for my kids homework
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this to students especially for school projects.
I would recommend this to a friendBrand response from J5create Team
Posted .Due to it's unique plug and play architecture, the JCD383 makes a great choice, simply connect to your computer and you are ready to work! Thanks so much for the review.
Appreciatively,
j5create
- Pros mentioned:Usb-c
Very good adapter...works perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good solution to have USBs, HDMI and Network connection all in one
I would recommend this to a friendBrand response from J5create Team
Posted .All in one; USBs, HDMI, Ethernet for a more stable, secure internet connection; compatibility with Chrome, Mac and Windows make this a popular choice.
Sincerely,
j5create
- Pros mentioned:Overall performance
Great!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this device. Use it all the time on vacation
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This multi adapter is a really great way to add functionality to a laptop on the go. Thank you for taking your j5create device on vacation; I hope that it was fun. Your review is greatly appreciated.
Thank you,
-j5create
Does well in most, not a fan of the USB C port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely does what it says. I use mine on my new Dell XPS 17. The one port that does not work well is the usb c port. I've plugged in a number of Usb c devices but it seems like they either don't read or charge. Maybe I have a defective unit?
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Danny,
The USB C port on this adapter is designed for power transfer only, not data transfer. I hope that clears up your question about the adapter. If you have any further questions, please reach out to the j5create customer support team. Thank you for picking up this adapter and leaving a review.
Have a great day,
j5create
- Pros mentioned:Overall performance
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely what I needed. Very pleased with product.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It is good to hear that you are pleased with the multi-adapter. It is plug and play, you just need a USB-C port that support display port alternate mode. This adapter will add a lot of functionality to a laptop.
Thank you,
j5create
- Pros mentioned:Ease of use
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great device for kids in the dorms at school love it
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Mike,
This adapter is plug and play, so it is easy to use. It adds a lot of ports that less common on laptops these days. We really appreciate you for taking the time to share your review.
Thanks,
j5create
- Cons mentioned:Heat
Absolutely great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as supposed too. It does get hot but doesn't effect quality.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Rick, In the case where the JCD383 is becoming warm, we an assure you this is normal as electricity is running through the hub. In the case where the hub is harming you, please contact support and a rep will gladly assist you, if necessary an exchange will be issued.
Respectfully,
j5create
- Pros mentioned:Usb-c
Does everything!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this multi-purpose adapter: highly recommend it.
I would recommend this to a friendBrand response from J5create Team
Posted .Highly recommended due to it's various capabilities i.e. HDMI, SD card reading, USB ports for your peripherals make this a handy add-on.
Gratefully,
j5create
Good Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working well and with many additional ports it made my work easy.
I would recommend this to a friendBrand response from J5create Team
Posted .Multi-purpose makes the JCD383 a smart choice for mac, Windows, Chrome, Linux users - it's PnP architecture will have you working in seconds!
Cordially,
j5create
Great versatility, slightly bulky
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this one device serves all my auxiliary needs! Its great. So far everything I've plugged in to it works perfectly with my new MacBook Pro. Great price given all the options on this adapter. Also, this is the only adapter I could find with both a microSD card reader and a CAT plug. Perfect for my needs.
I would recommend this to a friendBrand response from J5create Team
Posted .This pocket-sized multi-adapter provides all the ports you need for maximum productivity.
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. quick connectivity.............
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Glad to hear that the adapter was quick to connect and everything works well. We appreciate you for choosing a j5create adapter, and thank you for the review as well.
Have a great day,
j5create
- Pros mentioned:Ease of use
Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Item does everything that I need it to do.
I would recommend this to a friendBrand response from J5create Team
Posted .Due to it's plug and play nature, the JCD383 is an attractive choice since it requires no driver installation; simply connect it to your computer, tablet and you're all set!
Respectfully,
j5create
- Pros mentioned:Compatibility
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to hook my laptop up to my huge monitor. Works great!
I would recommend this to a friendBrand response from J5create Team
Posted .Augmenting screens to work with along with SD card reading capabilities, Ethernet, and ports for accessories; it's all in one design makes the perfect space-efficient choice!
Cordially,
j5create
- Pros mentioned:Ease of use
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I need it to do. Simple to set up and use.
I would recommend this to a friendBrand response from J5create Team
Posted .The architecture of the multi adapter providing the user with Ethernet, pass through-charging, HDMI and more all in one, makes this device a top choice for those needing more ports in a quickie - simply connect and go.
Respectfully,
j5create
Small useful dock, but awkward plug-in
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of nice useful slots! But, it is an awkward "dock". The extremely short "plug-in" cord is so short that it often clutters the space near a laptop, and ends up "dangling" or "handing" off the side of the laptop, its desktop, its table, or your lap, thus "tugging" the connectors, and requiring all the items plugged into it without any space. If it only had a much longer (or more extendable) attachment cord, it would have been a much better, more useful dock.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does so many things I need to get done on my MacBook Pro
I would recommend this to a friendBrand response from J5create Team
Posted .For those looking to have an all in one device, the JCD383 is it with it's Ethernet, HDMI, SD card readers and more it makes it a one of a kind on the market.
Thanks,
j5create
- Cons mentioned:Heat
Useless adaptor: Hot, ethernet crashes, NG HDMI
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 JCD383 (2 laptops / users) and could not connect to our external 22in monitors through HDMI cable (note: Cable works perfectly if connected directly without the adapter). I sent my ticket to J5 Create, and after several communications, the solution is to buy JCD 381 because our new laptops ( i7 Lenovo Flex 5-15 ITL 82HT) seem to be unfit to the adapter: I quote "C port is Gen1", "Your computer does not have display port alternate mode", "I recommend you buy JCD 381". I am not an expert, but certainly not convinced with these answers, Now I cannot even return the product as BBuy policy is 14 days, and currently in Mexico. On the other hand (as many other reviewers have written), the temperature of the adapter gets very high (hot), not warm but hot, and related or not to the temperature, continuity of the ethernet connection is also an issue. It frequently disconnects you from the internet when using the adapter. So, I have 2 adapters, cannot use them, cannot return them, and not even sure they are faulty to even try to return them to the manufacturer. I honestly do not recommend this product at all.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, we're sorry to hear the Multi Adapter is not working properly with your computer. Unfortunately, the Lenovo has a USB-C 3.2 Gen 1 but does not state if the port will also support DisplayPort for video output and Power Delivery for pass-through charge. The device is expected to observe that the aluminum shell of the USB-C hub gets warmer, especially if the USB-C pass-through charging, Ethernet and/or all ports on the hub are utilized. Please note that hotter operating temperatures can be expected. However, if it is a concern to you, please contact our representatives and they'll be glad to assist you further. Respectfully, j5.
- Pros mentioned:Overall performance
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised Easy to use I recommend this.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello!
Glad to hear it! I'm happy to hear that this has met your needs and I hope it continues to do so for a long time coming. If you ever have any questions regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Ease of use
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Worked the first time. No problem
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to set up and use; the JCD383's plug and play architecture requires no software installation getting you up in a jiffy!
Regards,
j5create
- Pros mentioned:Size
Best adaptor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s small and very useful. I cannot go anywhere without it.
I would recommend this to a friendBrand response from J5create Team
Posted .Aluminum build for easy heat desperation, a manufacturer's 2-year warranty and diverse capacities in one i.e. Ethernet, SD card reading and more.
Gratefully,
j5create