Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cable length
Short Cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord needs to be a foot longer so that it lays on the desk flat. Right now it is hanging off of my Surface Pro 7.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review on the Adapter. We apologize for the short cable. Sincerely, j5create.
Works exactly like advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its slim profile blends well with my MacBook pro. Would recommend this to anyone need extra ports to work with their laptop.
I would recommend this to a friend- Cons mentioned:Heat
Now working as advertised
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked properly from day one! One the day that I purchased my new Mac Pro Retina I was very excited to have my new device in hand. However, I was quickly saddened because I had to purchase another apparatus to be able to use my mouse. "I use my mouse about 95% of the time." At first, I thought my issue was with the Mac but, after going through, through three different j5create - USB Type-C Multi Adapter - silver with very little luck with either of them and after going to the Apple store and calling Apple tech support multiple time for dynastic testing I feel that the issue is with this device but, I can't be sure. I just wish it worked advertised. Or maybe I have the bad luck of purchasing three lemons. I am so unhappy with this product. When it does work it gets really hot. OMG! I really-really hate using the Trackpad! Apple, Help me, please!! @apple #apple j5create, Help me, please! @j5create #j5create Best buy, Help me, please! @bestbuy#bestbuy
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm really sorry to hear about that! We do offer a customer service team of our own and would be more than happy to work with you on getting up and running. Our information can be located on our website under the contact page.
Thanks,
j5create
Love the multiple adapters.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product! Has almost every adaption you might need.
I would recommend this to a friendHelpful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a laptop that doesnt have many ports i use this everyday for work to connect all the things i need.
I would recommend this to a friendgreat multiport for Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent and convenient multiport for Mac users. The extension coord keeps my USB drives available.
I would recommend this to a friendonly for occasional use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and it connects everything it says. However, if the tiny cable is not 100% straight it will start disconnecting over time. Also if you use the Ethernet plug for extended periods of time, it will overheat and lose connection. If you want this for occasional use, it's ok. For a full setup, spend the extra cash and get a good quality dock and save yourself the headaches.
No, I would not recommend this to a friendMy new laptop didn't have enough ports.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expanded my new laptop with this. The laptop had 1 USB 3 and 1 USB C port. I needed more ports for various legacy devices including an eternal monitor, USB printer, and USB keyboard and mouse. This unit did the trick!
I would recommend this to a friendBrand response from J5create Team
Posted .8-ports for all your connections needs
Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very important piece if you have a new Mac much needed and cheaper than Apple itself
I would recommend this to a friendGood Multi Adapter for Macbooks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it works as it is advertised however, it is little bulkier than how the picture shows.
I would recommend this to a friendWorks for multiple connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use to connect my macbook to my 4k Monitor. i also use this to connect my desktop speaker to the audio connection it has , additionally i use it for my mouse and various other USB devices i have. The price for this adaptor is reasonable considering some other adaptors out there. My main focus was to hook up my 4k monitor and have excellent resolution on my desktop screen but i did find that it was not holding up as well as it should.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Jules, the high definition HDMI 2.0 outputs 3840 x 2160 @ 30 Hz. If possible, try switching with another 4K HDMI cable. If the issue remains, please contact j5create customer service support and they'll be glad to assist you further. Thank you for your feedback. Respectfully, j5
Powerful tool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very powerful tool for using my MacBook. I strongly recommend you to use this tool.
I would recommend this to a friendExcellent Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used j5Create for my mac. I bought this one for my PC and have not been disappointed. The power pass through is great for freeing up available USB-C ports.
I would recommend this to a friendGood product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the input's and its got some weight to it so it definitely doesn't feel cheap!
I would recommend this to a friendReview
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what claims to do after downloading the required software.
I would recommend this to a friendAwesome Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter is awesome! It connected both my USB mouse and USB Microsoft Ergo keyboard with ease, and the communication lag is zero between the devices and my external screen and my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .A perfect PnP device. Easy setup and I'm glad to hear all your add-ons works great with the Adapter. Thank you for your review and have a great day.
Sleek and chunky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But if you are buying it to push video from another device unassisted, expect trouble. Can't push video from my C-book to an external monitor. Lacks the juice.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi, thanks for the feedback on the JCD383. We are sorry to hear you are experiencing discrepancies with obtaining video and we would value the chance to turn things around for you. In order to better understand the situation, feel free to contact support on the packaging and a specialist will be ready to assist.
Respectfully,
j5create
- Cons mentioned:Heat
Buyer Beware!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WARNING! This product does not come with any warranty. This dongle gets very hot and even though I only bought it in August 1922, the HDMI port no longer works! I edit videos weekly and the HDMI port began to not work 8 months later. Sporadically works for a few minutes then quit. Brought it to my local Best Buy store she said it is not covered under my total tech plan, because there is NO warranty originally with this product. Complete waste and loss of money!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Multi Adapter comes with a 2-year limited warranty. Generally, adapters emit heat as a normal part of its operation, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. Please note that hotter operating temperatures can be expected. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Solid quality adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid. Nice build quality. Works great with my Apple products.
I would recommend this to a friendMay not work for printing from laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold to me by Best Buy employee who knew my needs: Printing from new Macbook Pro to Epson 2650 printer. Could not send to printer (bouncing progress bar). Emailed j5create support and was informed I needed a *powered* adapter (more expensive). My adapter did work for downloading photos. This limitation was not mentioned in supporting literature or the product description.
No, I would not recommend this to a friend