Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
Technology improvement is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since buying a Lanova laptop computer with usb-c adaptor slots, l am well pleased with info speeds on downloading & receiving info. Love it.
I would recommend this to a friendGreat accessory!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works out perfectly for my external hard drives. Plus my SD and mSD card’s from my dslr and mini camcorder.
I would recommend this to a friend- Cons mentioned:Cable length
Appraiser
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the cord is much too short for working well on a desktop computer... probably ok for a laptop
No, I would not recommend this to a friend good value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works ok, may not be able to fully charge a phone due to lower output, when more is needed by device. does help in additional sockets when needed for other devices.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB orange port supports fast charging BC 1.2 for smartphone/table/iPad® or similar devices.
- Cons mentioned:Heat
Now working as advertised
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked properly from day one! One the day that I purchased my new Mac Pro Retina I was very excited to have my new device in hand. However, I was quickly saddened because I had to purchase another apparatus to be able to use my mouse. "I use my mouse about 95% of the time." At first, I thought my issue was with the Mac but, after going through, through three different j5create - USB Type-C Multi Adapter - silver with very little luck with either of them and after going to the Apple store and calling Apple tech support multiple time for dynastic testing I feel that the issue is with this device but, I can't be sure. I just wish it worked advertised. Or maybe I have the bad luck of purchasing three lemons. I am so unhappy with this product. When it does work it gets really hot. OMG! I really-really hate using the Trackpad! Apple, Help me, please!! @apple #apple j5create, Help me, please! @j5create #j5create Best buy, Help me, please! @bestbuy#bestbuy
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm really sorry to hear about that! We do offer a customer service team of our own and would be more than happy to work with you on getting up and running. Our information can be located on our website under the contact page.
Thanks,
j5create
- Cons mentioned:Cable length
Short Cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord needs to be a foot longer so that it lays on the desk flat. Right now it is hanging off of my Surface Pro 7.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review on the Adapter. We apologize for the short cable. Sincerely, j5create.
My new laptop didn't have enough ports.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expanded my new laptop with this. The laptop had 1 USB 3 and 1 USB C port. I needed more ports for various legacy devices including an eternal monitor, USB printer, and USB keyboard and mouse. This unit did the trick!
I would recommend this to a friendBrand response from J5create Team
Posted .8-ports for all your connections needs
Works exactly like advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its slim profile blends well with my MacBook pro. Would recommend this to anyone need extra ports to work with their laptop.
I would recommend this to a friendonly for occasional use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and it connects everything it says. However, if the tiny cable is not 100% straight it will start disconnecting over time. Also if you use the Ethernet plug for extended periods of time, it will overheat and lose connection. If you want this for occasional use, it's ok. For a full setup, spend the extra cash and get a good quality dock and save yourself the headaches.
No, I would not recommend this to a friendHelpful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a laptop that doesnt have many ports i use this everyday for work to connect all the things i need.
I would recommend this to a friendgreat multiport for Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent and convenient multiport for Mac users. The extension coord keeps my USB drives available.
I would recommend this to a friendLove the multiple adapters.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product! Has almost every adaption you might need.
I would recommend this to a friendExcellent Dock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used j5Create for my mac. I bought this one for my PC and have not been disappointed. The power pass through is great for freeing up available USB-C ports.
I would recommend this to a friendWorks for multiple connections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use to connect my macbook to my 4k Monitor. i also use this to connect my desktop speaker to the audio connection it has , additionally i use it for my mouse and various other USB devices i have. The price for this adaptor is reasonable considering some other adaptors out there. My main focus was to hook up my 4k monitor and have excellent resolution on my desktop screen but i did find that it was not holding up as well as it should.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Jules, the high definition HDMI 2.0 outputs 3840 x 2160 @ 30 Hz. If possible, try switching with another 4K HDMI cable. If the issue remains, please contact j5create customer service support and they'll be glad to assist you further. Thank you for your feedback. Respectfully, j5
Needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very important piece if you have a new Mac much needed and cheaper than Apple itself
I would recommend this to a friendGood Multi Adapter for Macbooks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it works as it is advertised however, it is little bulkier than how the picture shows.
I would recommend this to a friendAwesome Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter is awesome! It connected both my USB mouse and USB Microsoft Ergo keyboard with ease, and the communication lag is zero between the devices and my external screen and my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .A perfect PnP device. Easy setup and I'm glad to hear all your add-ons works great with the Adapter. Thank you for your review and have a great day.
Powerful tool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very powerful tool for using my MacBook. I strongly recommend you to use this tool.
I would recommend this to a friendSleek and chunky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But if you are buying it to push video from another device unassisted, expect trouble. Can't push video from my C-book to an external monitor. Lacks the juice.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi, thanks for the feedback on the JCD383. We are sorry to hear you are experiencing discrepancies with obtaining video and we would value the chance to turn things around for you. In order to better understand the situation, feel free to contact support on the packaging and a specialist will be ready to assist.
Respectfully,
j5create
Perfect for Quarantine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a pixelbook go and want to connect it to my monitor since I don't have a desktop and this makes it happen. I can use it for my pixelbook or my ipad pro when I want to a bigger screen to look at.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm glad that this has made things just a little easier for you. If you should need any assistance with our product, please don't hesitate to contact us. Our information can be found on the back of all of our product boxes and on our website under the support tab, where you can also find links to our live chat and phone support.
Thanks,
j5create