Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
Don't buy for steam deck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works fine on pc, but doesn't work with Steam deck. Don't buy it for that.
I would recommend this to a friendWorkd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for my Asus notebook, had a different brand before this one and it stopped working in less then 20 days.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for considering our Adapter and works well with your Asus computer. Cheers!
Decent hub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent hub. But doesn't always allow power passthrough if there are a few peripherals plugged in at the same time.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, thank you for your feedback. The power delivery allows pass-through charge up to 100W for your computer. Any questions you have on the device, please contact our support team and they'll be glad to assist you. Thank you.
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is plug and play. Feels like it is well built.
I would recommend this to a friend- Cons mentioned:Heat
It's HOT!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed. I purchased to connect an external monitor to my laptop. It gets hot, and stops working after about 2 hours. Was only using power through, and HDMI. I tried it again, just using power through and ethernet. It again got too hot, and quit working after a few hours.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please note that hotter operating temperatures can be expected, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. ** Feel free to contact j5create Technical Support by Live Chat or a Support Ticket if this issue is a concern and they will diagnose, troubleshoot and offer a working solution. Our phone support will temporarily be unavailable due to COVID. Sincerely, j5.
Quick, easy, works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just plug and play for both PC and Mac, handy for use with external monitors
I would recommend this to a friendPerfect for your laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend this product for your laptops or computer
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase to compliment my Samsung laptop since it didn't have USB port for a flash drive
I would recommend this to a friendBrand response from J5create Team
Posted .Every connection you need with-in this Multi-Adapter. Thank you for your review. Cheers!
- Pros mentioned:Usb-c
Great for laptops
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have when you need that extra space for those extra ports on your laptop or tablet.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! I'm glad that this has suited your needs and continues to do so. If you have any questions or concerns with your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Is it the device or my laptop?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but I keep getting messages on my laptop that it may use more energy than laptop can provide and sometimes the device is not recognized.
I would recommend this to a friendBrand response from J5create Team
Posted .Connect a power brick to USB-C for pass-through charge and change your power settings through your OS.
Handy to Have Around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One thing about MacBook that bothers me is the lack of USB ports for additional devices. Problem solved with this little item. Great recommendation from the Best Buy staff. Thanks.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! With everything going on in the world, it's important to stay connected. I'm glad that this has made things a little easier for you.
Thanks,
j5create
- Cons mentioned:Heat
Too hot and drops video connection.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with this unit getting way too hot when used to connect my external monitor to a HP Envy x360. Its also randomly and intermittently dropping out the video feed to the monitor like its getting unplugged. I would not really recommend this unit and am switching to a different externally powered unit.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you would like assistance troubleshooting the display connectivity issue that you are encountering our customer support team is available to help. You can find our contact information printed on the product packaging and on the j5create website.
Thank you,
The j5create Team
jScreate Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To add to the laptop, it was suggested by my other grandson the need for this USB Type C for is brothers need for college.
I would recommend this to a friendNice Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice and simple docking station for a laptop. I use two of these dual monitors. Only shortcoming is it doesn't allow for powering a laptop
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C power-in port supports up to 100W pass-through. However, the computer must support Power Delivery. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
Solid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid adaptor, I wish it had another USB-C instead of the three USB.
I would recommend this to a friendWorks well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a year old now and hasn’t been used much, but works well when used.
I would recommend this to a friendGet it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I needed. So glad somebody was there to stop me from buying the more expensive one and getting the better one ... great job Best Buy techy guy
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Good to hear that you were able to save some money by choosing a j5create device. The JCD381 will add a lot of ports in a slim design that is portable and will not take up a lot of space in your work area. Thanks for taking the time to share your review.
Cheers,
j5create
- Cons mentioned:Heat
Wanted to be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my MacBook Air. I wanted this to work but the device heated up. Had to return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Using an adapter that heats up during use can be concerning, we understand and apologize for the experience you had. In order to better understand the situation, we recommend contacting support on the packaging and a specialist would be happy to assist and offer a solution.
Respectfully,
j5create
Lopez J
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this item adapter and best buy had greatest price point !
I would recommend this to a friendOk not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has its faults on memory card reading on a Mac.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab. Thank you.