Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
Running hot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works fine, but running a little hot for some reason.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey and thank you for reviewing the JCD383. I regret to hear about the experience you had. We can assure you this is normal. Due to electricity running through the hub while in use - this is considered normal. In the case where the hub is smoking or harming you due to the hot touch, we recommend contacting support on the casing and seeking an exchange under the manufacturer's two year warranty.
Please let us know if we can be of further assistance,
j5create
- Cons mentioned:Heat
Doesn't last
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 of these in 1 year. They keep getting really hot and burning up eventually. Maybe it is my computers fault but I don't see why it would be. Looking for alternatives.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit heat as a normal part of its operation. In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist in resolving this. Their information can be found on our website under the "Support" tab. Thank you.
Device helper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a helpful device to connect to other devices.
I would recommend this to a friendHas a port for your SD card micro SD
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item for other purposes and did not know it had a port for the SD and Micro SD.
I would recommend this to a friendBrand response from J5create Team
Posted .Provides all the ports you need for maximum productivity.
Like all the features and most of all the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged in the Multi Adapter and it worked right off the bat. Didn't have to load a device driver or anything to use Gig-E connection.
I would recommend this to a friendBrand response from J5create Team
Posted .Plug and play, requiring no complex software installation makes the JCD383 a great choice; simply connect and enjoy the hard wired internet supporting up to 1 gigabyte rates.
Appreciatively,
j5create
Needed network port.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed network port. bought a laptop at best buy and the thing didn't have a network port. Boo . So i spent more to get what i needed
I would recommend this to a friendBrand response from J5create Team
Posted .Laptop manufacturers are removing network ports to keep laptops as thing as possible. Wi-Fi does not always provide a good enough connection. The JCD383 will not only give you the Ethernet port, but it also has USB-A ports and an HDMI port for another display.
Have a good day,
j5create
Andrew review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service, stuffs is so helpful. They work with you until you get what you need.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and rating, Andrew. Cheers!
Simplifying life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device to charge multiple products and pull data from memory cards.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It is great to hear that the j5create triple display docking station is simplifying life for you. This docking station is a great way to turn your laptop into a fully realized workstation. You can use this to easily add three additional monitors to your laptop. Have a great day.
Thank you,
j5create
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so well for all day use. The compact design allows it to be stored easily when not in use.
I would recommend this to a friendBrand response from J5create Team
Posted .Connect video, data, and power. Connect to a computer or tablet with a single USB-C port.
Good port replicator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good adapter to increase interfaces on a laptop. Provides an additional HDMI port for an additional monitor.
I would recommend this to a friendBrand response from J5create Team
Posted .9 in 1 with 2 USB for additional peripherals and 1 USB with fast-charge to your mobile device and much more. Thanks for your review. Cheers!
USB adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives the flexibility to utilize additional components to match up to our laptop.
I would recommend this to a friend- Cons mentioned:Heat
Good expansion options, but gets really hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a customer of mine. She called me the next day telling me that it wasbgetting really hot. I made some research and it turns out that everybody's complaining about this particular product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that you and your customer had this problem! It is an issue we are working on and I'll pass this information along to my team so that we can improve our products.
Thanks,
j5create
Works like a charm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not return or destroy... came in clutch. The sd and micro sd slots make my dreams of card insertion come true on a daily basis.
I would recommend this to a friendBrand response from J5create Team
Posted .Whether you're looking to simply read SD cards, use more USB gadgets or simply obtain hard wired internet; the JCD383 supplies it all in one.
Appreciatively,
j5create
j5 USB multi adapter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very versatile adapter. Works great for everything I need.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Alain,
The JCD383 offers a good variety of connections in a portable design. It is also plug and play if your USB-C port supports display port alternate mode. We appreciate you taking your time to post a review.
Thanks,
j5create
Mac Book Pro adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best conector to my new Mac Book Pro 2022 You can obtain good speed
I would recommend this to a friend- Cons mentioned:Heat
Overheats and somehow blocks wifi connection
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to work with my MacBook Pro. It overheats often and for some reason it, at times, blocks my laptop from connecting to wifi. It's weird. I'll be connected just fine and then randomly the wifi disconnects. I thought it was my overall wifi but other devices were still working fine. The only thing that fixed it was disconnecting the J5, and re-connecting to wifi. I'm curious if anyone else experienced this. I don't recommend.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I apologize for the inconvenience that the adapter is causing. This adapter may get warm during normal operation and it will get warmer as more devices are plugged into it. The device should not get so hot as to burn when touched nor should it create an acrid odor.
Regarding the issue that you are seeing with the WIFI disconnecting; that sounds like you may be encountering radio frequency interference. USB 3.0 devices like this adapter can emit 2.4GHz wireless interference. If possible try moving the dock further away, or to a different side of the MacBook. Another solution that may work for you is that if your router supports 5GHz vs 2.4GHz, I recommend switching to that so then the adapter will not interfere with the WIFI frequency.
If you require any assistance with troubleshooting the adapter our customer support team would be happy to assist you. Contact information is on our website under the Support drop down as well as on the device packaging.
Again I would like to apologize for the disappointment that the device has caused. I hope that we can assist with getting the device to function to meet your needs.
Thank you,
-J5Create
- Cons mentioned:Heat
Lasted 2.5 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on May 2, got really hot and then stopped working on August 16.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
did the job
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no issues, not data loss, and no connection problems... good purchase.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Great to hear that the adapter is working satisfactorily for you. We are happy that you are overall pleased with your purchase.
Have a good day,
j5create
Great Adapter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome adapter for my 12.9 iPad. Makes it so easy to check pictures on my SD card and transfer them.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Marie,
This is a great solution to transfer files to and from your iPad. I am glad that the adapter is working out for you.
Thank you,
j5create
Must have
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all our computers having different ports (which I completely hate!) this little device is a must.
I would recommend this to a friendBrand response from J5create Team
Posted .Allows you to connect your laptop to a 4K monitor, 2 USB Type-A ports and 1 USB Type-A port with BC 1.2 to fast-charge your mobile device and more. Thanks for your review.