Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
Overheats and somehow blocks wifi connection
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to work with my MacBook Pro. It overheats often and for some reason it, at times, blocks my laptop from connecting to wifi. It's weird. I'll be connected just fine and then randomly the wifi disconnects. I thought it was my overall wifi but other devices were still working fine. The only thing that fixed it was disconnecting the J5, and re-connecting to wifi. I'm curious if anyone else experienced this. I don't recommend.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
I apologize for the inconvenience that the adapter is causing. This adapter may get warm during normal operation and it will get warmer as more devices are plugged into it. The device should not get so hot as to burn when touched nor should it create an acrid odor.
Regarding the issue that you are seeing with the WIFI disconnecting; that sounds like you may be encountering radio frequency interference. USB 3.0 devices like this adapter can emit 2.4GHz wireless interference. If possible try moving the dock further away, or to a different side of the MacBook. Another solution that may work for you is that if your router supports 5GHz vs 2.4GHz, I recommend switching to that so then the adapter will not interfere with the WIFI frequency.
If you require any assistance with troubleshooting the adapter our customer support team would be happy to assist you. Contact information is on our website under the Support drop down as well as on the device packaging.
Again I would like to apologize for the disappointment that the device has caused. I hope that we can assist with getting the device to function to meet your needs.
Thank you,
-J5Create
Must have
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With all our computers having different ports (which I completely hate!) this little device is a must.
I would recommend this to a friendBrand response from J5create Team
Posted .Allows you to connect your laptop to a 4K monitor, 2 USB Type-A ports and 1 USB Type-A port with BC 1.2 to fast-charge your mobile device and more. Thanks for your review.
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,thanks t o the folks at our local best buy, they helped figure out we needed this adapter for our new computer. Works great
I would recommend this to a friendBrand response from J5create Team
Posted .Multiple capabilities in one and PnP make the JCD383 a stand out choice and we value your review!
Sincerely,
j5create
usb adapter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really needed a USB type C adapter and this one is very fast and the silver color is awsome.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and the 5-star rating. Cheers!
did the job
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no issues, not data loss, and no connection problems... good purchase.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Great to hear that the adapter is working satisfactorily for you. We are happy that you are overall pleased with your purchase.
Have a good day,
j5create
Extra ports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Increased functionality of my laptop. I only have two USB ports on my computer.
I would recommend this to a friendMULTI PORT ADAPTER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product to add more ports on your pc. Comes with a power socket too.
I would recommend this to a friendBrand response from J5create Team
Posted .USB-C power delivery 3.0 provides charging power to the connected devices as well as data transfer
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Card reader works. Have not tried the video or network yet
I would recommend this to a friendBrand response from J5create Team
Posted .High definition HDMI 2.0 output with 3840 x 2160 @ 30 Hz max resolution and network connectivity via the Gigabit Ethernet port
USB Multi Adapter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have accessory for today's laptop owner. Well built, sleek design.
I would recommend this to a friendGreat Accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adds increased multi function capability to today's high powered 2 in 1 devices. Allows multi tasking.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This adapter will give you an HDMI port, and Ethernet port, and additional USB ports. It does that and it is also plug and play. It just requires a USB-C port on your computer with the display port alternate mode feature; no software downloads.
Thank you,
j5create
Valuable hub for adding ports to a laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for expanding laptop ports plus it includes an ethernet port
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to be able to plug various things at the same time. It also allows the speed to be great.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Kimberly
We appreciate you for sharing your review of the multi adapter. Many laptops these days are not being manufactured with very many ports. This adapter will give you so much functionality at the cost of just one USB-C port with display port alt mode. I hope that you have a great day.
Thank you,
j5create
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and works great with my HP Envy360x as well as my Samsung Tabs7+
I would recommend this to a friendJ5create >
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent multi adapter. Easy device connection. Could use a few more devices connection ports
I would recommend this to a friendBrand response from J5create Team
Posted .These pocket-sized multi-adapters allow you to add an additional USB 3.1/SD/microSD computer peripheral, HDMI monitor or Gigabit Ethernet through your USB port.
j5create
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as designed hooks up promptly and synchs everything together
I would recommend this to a friendWorks great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for traveling and being to charge phones, watches , etc.
I would recommend this to a friendHas a great multifunction use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very sleek and works as it should! Has a nice multifunction use.
I would recommend this to a friendBrand response from J5create Team
Posted .Great multifunction use due to HDMI, Ethernet and SD card readers all in one; it's universal compatibility makes a must have for Windows, Mac, Chrome, Android users.
Cordially,
j5create
Great usb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great adapter for plugging in other gadgets when you have few ports
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 being a plug and play device makes it a very attractive device as it requires no driver installation and is easy to setup; simply plug in and play and you're all setup!
Thanks,
j5create
Stays cool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 5 of these for my office! So far so good! Doesn’t overheat!
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Sometimes the connection moves and disconnects so that is something to watch out for
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate the feedback on the adapter. Glad to hear that it is working good for you. I hope that you have a good day.
Thank you,
j5create