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Customer reviews

Rating 4.4 out of 5 stars with 1172 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,172 reviews
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Fine for light duty; not great for docking duty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine for light duty, e.g. a device to add ports to your computer. However, if you use many of the functions/ports simultaneously, it starts to get buggy. I had an HDMI monitor, ethernet, USB-C power cable, and a transmitter for a wireless keyboard and mouse plugged into it, and after a short time, maybe 30 minutes, the wireless transmitter stopped working. It gets quite hot when using ethernet and power pass-through, and my guess is that it overheated causing some of the USB ports to deactivate, but that's just a guess. Either way, if you are looking to use it more as a laptop docking station, I would save your money and get something else. This is not up to that type of use. If you are using it to add a couple of USB ports, occasional and short-term ethernet use, or occasional HDMI monitor use, it should probably work fine.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adapters emit heat as a normal part of its operation. Please note that hotter operating temperatures can be expected, especially if the USB-C pass-through charging, and/or all ports on the hub are utilized. Ethernet function can heat up because it's consuming/manipulating current.

      Wireless keyboard and mouse can stop working due to Radio Frequency (RF) interference from USB 3.0 devices, such as external hard drives and other USB 3.0 removable media. If possible, connect the USB wireless receiver 'dongle' to a USB 2.0 ports, or use a wired key board and mouse instead. j5create

  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Perfect for IPad Pro 11” and MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed to use some “regular USB” devices (Jambox speakers, wireless mouse, and DVD writer/player) with my new MacBook Pro, and because I wanted to connect my IPad Pro 11” to an HDMI TV 4K for group presentations. This device works perfectly and easily switches from one task to the other.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Techieek, I appreciate you letting us know the JCD383 is working to your needs in regards to your iPad. If you have any questions or concerns regarding your hub, please reach out to support and a specialist will be more than happy to lend a helping hand.
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Multi Adaptor - USB Type C

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how handy this Multi Adapter is. Sleek and matches the color of my wife's laptop. Seems she never has enough places to plug things in. This is the perfect solution! Love this little thing. Small but so incredibly functional. Great problem solver.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      AlanB, we're grateful to hear the JCD383's design has met expectations for your wife's computer.
      Appreciatively,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, but convenient for me to have around when I travel to have multiple devices connected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfactory in all ways

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory in all ways. Simple to use. Good ports. Would be nice if it had additional USB-C ports. But for my use, it was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple ports

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Multiple ports. Makes my macbook of good use.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're like me, you've accumulated a lot of things that do not work with a USB-C drive. This allows for an HDMI to connect a second monitor, plus printer connection and external hard drive. It gets a little warm in use but since it sits on the desk like a hub, it doesn't bother me.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We are excited to know the JCD383 Multi Adapter is meeting your needs for connecting USB Type-A devices to your computer, when it comes to the device becoming warm, we would recommend contacting the support team on the packaging in order to best explain normal operating temperatures and best understand this.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub was exactly what we needed. It works perfectly and allows us to connect many devices at once to the limited Surface laptop that we use at work.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb-c

    Rated 5 out of 5 stars

    Versatile and a must have for new laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an adaptor for a Dell XPS for HDMI as well as standard USB and opted to go for the more diverse, multi-port option. I like that I can power a USB device from the adaptor when plugged into the laptop. Small and light but seems solid and well made.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Multi-adapter gives you 2 USB Type-A ports for additional peripherals and 1 USB Type-A port with BC 1.2 to fast-charge your mobile device and more. Thank you for your positive feedback, BillGCa. j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Great unit for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick transfer speeds for an inexpensive unit. Not entirely thrilled about the pig-tail length cord, BUT that's not BestBuy's fault. Otherwise, works as advertised. Middleman (passthrough) USB-C power input also a win.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great adapter to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great adapter to have to connect to my new apple computer. From connecting my monitor, SD cards, flash drive and so much more. My only concern is how warm it gets while in use. But it conitinously works for hours with out any cliches.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Amani, Warm touch of the hub while in use can be concerning and we understand. Due to electricity running through the hub, this is considered normal. If the device is harming you, please reach out to support for technical assistance and a rep will gladly assist.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    External port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for purpose of this purchase. Comfortable but not well versed with all the computer stuff, item is great with new laptop which has only one type of port connection. Thank you.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The adapter works great with supported DP Alt Mode. Thank you for your review. j5create

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent full-featured port expansion for USB C.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of several port adapters we have used, this one has a good overall layout and abundance of connectivity for the price, and it also looks better than some of the more basic models. With a modern USB C capable laptop, plugging in and using it is a breeze, and so far it seems rock solid.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Due to it's PnP architecture, the JCD383 is a highly sought out adapter, expanding one USB-C port into many different capabilities make a handy gadget to have.
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    A Truly “Best Buy”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed to use with my newer MacBook Pro that doesn’t have multiple places to use my various memory devices I’ve used over the years. This all in one is like a “Swiss knife” for computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J5 is the brand out there I recommend this to all my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Small and Mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets a bit warm during use but works perfectly. No issues whatsoever. All devoces have connected seamlessly. I use at least 3 different ports at a time for an extended period and have never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IT WORKS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a very useful tool. I use it daily and it performs like advertised. That doesn't happen very often,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive but works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality of this product but it is a bit expensive for what it is. The hub itself gets hot to the touch but I think that is just because it isn't very efficient and not due to it being unsafe.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      D3lete, we completely understand if you are concerned due to the warm touch of the JCD383. Please rest assured this is considered normal under operating conditions. If the JCD383 is harming you in any way, please do not hesitate to reach out to the support team and a specialist will gladly assist in setting up an exchange under the manufacturer's two year warranty.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    usb adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed multipule spots to hook up c.d. ,since they no longer have a c.d slot anymore on newer laptops & be able to have room for other devices this gave me 3 extra spots

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very handy, small adapter that allows my laptop to do more of the things that I need it to do. Very easy and convenient. Works as advertised. I'm completed satisfied with it.

    I would recommend this to a friend