Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
Buyer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geeat item to gave on hand when you have to multitask
I would recommend this to a friendBrand response from J5create Team
Posted .Connect video, data, and power. Connect to a computer or tablet with a single USB-C port.
Excellent Choice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my MacBook Pro. I purchased it for the Ethernet adapter.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It is good to hear that the adapter is working well with your MacBook. A wired network connection is typically faster and more stable than WiFi. We appreciate your feedback.
Cheers,
j5create
- Cons mentioned:Heat
Lasted 2.5 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on May 2, got really hot and then stopped working on August 16.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I have a Pixelbook and this is a life saver since there is no USB port in Pixelbook
I would recommend this to a friendBrand response from J5create Team
Posted .ZeroZenDesign, Great products are what we make and we thank you for leaving a review!
Cordially,
j5create
Very happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm! A good value and works really well.
I would recommend this to a friendBrand response from J5create Team
Posted .We appreciate your feedback on the device. Enjoy!
Multi Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very well as described. Enabled my laptop to use a 2nd monitor.
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
Working with an additional monitor can really increase productivity. Glad to hear that the adapter is working well for you.
Have a great day,
j5create
Works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A necessary evil, glad it was in stock so I could make use of my new MacBook.
I would recommend this to a friendBrand response from J5create Team
Posted .For Mac users looking to add SD card readers, monitors, pass through charging and more, the JCD383 does the job - simply plug it in and you're ready to use!.
Sincerely,
j5create
- Cons mentioned:Heat
Worst product ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter gets very hot and drains the macbook charge. The charge was reducing like crazy whenever I used this adapter. Not worth for even $5, dont ever buy this product. It has to removed from best buy! Waste of time and money!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If the adapter is providing power to a connected laptop (e.g., charging via Power Delivery 3.0), it handles significant power throughput. This can generate heat, especially if the laptop is also being used intensively. The components responsible for power regulation (e.g., power management ICs) can generate heat while converting and regulating power. Using multiple ports simultaneously (e.g., HDMI output, USB data transfer, and Ethernet) increases the load on the adapter. Each active function draws power and generates heat.
Multi adapter extends laptop capability admirably
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptops have limited ports. This is the solution and it works well.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you need to add a variety of ports to your laptop the JCD383 is the dock for you. It is plug and play it just needs to be plugged into a USB-C port that supports display port alt mode. Thanks for choosing j5create.
Cheers,
The j5create Team
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had excellent help and support form the Best Buy sales person and great value
I would recommend this to a friendBrand response from J5create Team
Posted .Providing great results and great value is what the Multi Adapter can provide, with it's various ports for different uses, it is an excellent choice.
Sincerely,
j5create
Must have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Get the geek squad if you get electronics
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Enjoy, Michael.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea for extra plug ins to add other items while working on my laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .For adding more peripherals on a laptop, the multi adapter is a great device due to it's plug and play architecture making it very convenient and easy to use, we appreciate the feedback.
Sincerely,
j5create
notitleneeded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great and easy to use. Highly recommend.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback and recommending our product. Cheers
- Cons mentioned:Cable length
Great, but cable too short
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but the cable is not long enough for a surface pro. Would be perfect for a laptop though.
I would recommend this to a friendBrand response from J5create Team
Posted .Depending which Surface Pro you have, there are a few options for those models such as JCD324 and JCD372. Please visit j5create website for more information on those devices. Thank you.
Charger
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great charger. Have used it for a while and seems to do the jon
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
The JCD383 is a great way to add extra USB ports, Ethernet, and HDMI to a laptop that is lacking connectivity. It even allows for pass through charging. We appreciate you taking the time to post your review.
Cheers,
j5create
Excellent C adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong enough to use with the new ipad pro to connect using ethernet.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Frank,
A wired network connection is going to give you a faster and more stable connection when compared to WiFi. We appreciate you taking the time to leave a review.
Have a good day,
j5create
USB Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great to be able to get a flash drive product to connect.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Jacob,
This adapter is plug and play so it is quick to install. This is a great solution for adding Ethernet, HDMI, and USB ports to a laptop. Thank you for purchasing the JCD383.
Have a good day,
j5create
Works good when it’s workin g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually I have a USB plug in for my keyboard and mouse attached this this device. When I plug it in when I work from home sometimes it doesn’t register the keyboard and mouse. Have to unplug then replay the USB device for it to register.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Luanne, I'm sorry to hear about the troubles you're having with the JCD383. If the connection constantly drops, we recommend contacting support and seeking assistance. A specialist will properly diagnose and offer solutions.
Respectfully,
j5create
Tremendously useful!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will use much more than you think!! Tremendously useful!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Great to hear that you find the JCD383 tremendously useful. Your review is greatly appreciate. I hope that you have a good day.
Thank you,
j5create
just what I needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My MacBook Pro lacks sufficient USB ports. This solved the problem.
I would recommend this to a friendBrand response from J5create Team
Posted .Solving problems is what we do best with our adapters - the JCD383 is the perfect device for Mac users needing more capabilities. We value your feedback, thanks!.
Cordially,
j5create