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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1168 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,168 reviews
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! A good value and works really well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We appreciate your feedback on the device. Enjoy! j5create

  • Cons mentioned:
    Cable length

    Rated 2 out of 5 stars

    Great, but cable too short

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but the cable is not long enough for a surface pro. Would be perfect for a laptop though.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Depending which Surface Pro you have, there are a few options for those models such as JCD324 and JCD372. Please visit j5create website for more information on those devices. Thank you. j5create

  • Rated 5 out of 5 stars

    Multi Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well as described. Enabled my laptop to use a 2nd monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day,
      Working with an additional monitor can really increase productivity. Glad to hear that the adapter is working well for you.
      Have a great day,
      j5create j5create

  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have a Pixelbook and this is a life saver since there is no USB port in Pixelbook

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      ZeroZenDesign, Great products are what we make and we thank you for leaving a review!
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary evil, glad it was in stock so I could make use of my new MacBook.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For Mac users looking to add SD card readers, monitors, pass through charging and more, the JCD383 does the job - simply plug it in and you're ready to use!.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Multi adapter extends laptop capability admirably

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptops have limited ports. This is the solution and it works well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      If you need to add a variety of ports to your laptop the JCD383 is the dock for you. It is plug and play it just needs to be plugged into a USB-C port that supports display port alt mode. Thanks for choosing j5create.
      Cheers,
      The j5create Team j5create

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Get the geek squad if you get electronics

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Enjoy, Michael. j5create

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had excellent help and support form the Best Buy sales person and great value

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Providing great results and great value is what the Multi Adapter can provide, with it's various ports for different uses, it is an excellent choice.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    notitleneeded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and easy to use. Highly recommend.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback and recommending our product. Cheers j5create

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea for extra plug ins to add other items while working on my laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For adding more peripherals on a laptop, the multi adapter is a great device due to it's plug and play architecture making it very convenient and easy to use, we appreciate the feedback.
      Sincerely,
      j5create j5create

  • Rated 3 out of 5 stars

    Works good when it’s workin g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I have a USB plug in for my keyboard and mouse attached this this device. When I plug it in when I work from home sometimes it doesn’t register the keyboard and mouse. Have to unplug then replay the USB device for it to register.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Luanne, I'm sorry to hear about the troubles you're having with the JCD383. If the connection constantly drops, we recommend contacting support and seeking assistance. A specialist will properly diagnose and offer solutions.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger. Have used it for a while and seems to do the jon

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      The JCD383 is a great way to add extra USB ports, Ethernet, and HDMI to a laptop that is lacking connectivity. It even allows for pass through charging. We appreciate you taking the time to post your review.
      Cheers,
      j5create j5create

  • Rated 5 out of 5 stars

    USB Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to be able to get a flash drive product to connect.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Jacob,
      This adapter is plug and play so it is quick to install. This is a great solution for adding Ethernet, HDMI, and USB ports to a laptop. Thank you for purchasing the JCD383.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Excellent C adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong enough to use with the new ipad pro to connect using ethernet.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Frank,
      A wired network connection is going to give you a faster and more stable connection when compared to WiFi. We appreciate you taking the time to leave a review.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this all on one adapter. I wish laptops would return to have all the old fashion plugs but this gadget allows the laptop to be more friendly to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendously useful!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will use much more than you think!! Tremendously useful!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Great to hear that you find the JCD383 tremendously useful. Your review is greatly appreciate. I hope that you have a good day.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Extra outputs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough outputs! This works amazingly!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      9 functions in 1, provides all the ports you need for maximum productivity. Thank you, Patt. j5create

  • Rated 5 out of 5 stars

    USB Type-C Multi Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and it is durable. The price is also affordable.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Jude,
      It sounds like you are pleased with the quality and value of the JCD383. This is a simple to use adapter that does not use driver software to work. This means installation is simple as plugging it in.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MacBook Pro lacks sufficient USB ports. This solved the problem.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Solving problems is what we do best with our adapters - the JCD383 is the perfect device for Mac users needing more capabilities. We value your feedback, thanks!.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    good product quality for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product quality for the price, nice design too

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello hazelnut, the JCD383 is perfect for setting up a workstation and small enough to take on the go. Thank you, j5create. j5create