Customer Ratings & Reviews
- Model:
- JCD383
- |
- SKU:
- 6185302
Customer reviews
Rating 4.4 out of 5 stars with 1168 reviews
(1,168 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient to have all the options in one device.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Peeka, thank you for giving us your feedback on the JCD383. Cheers, j5create.
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this it lets me do multiple things at once and everything works fast.
I would recommend this to a friendBrand response from J5create Team
Posted .Various connections whether for hard wired internet, SD card reading or USB ports for gadgets, the JCD383 supplies it all in one.
Regards,
j5create
- Pros mentioned:Compatibility
Rated 2 out of 5 stars
Didn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would not work with my 2 year old HP Envy Laptop. Had to return it for a J5Create USB-A to HDMI. It did work with my company HP laptop, but I didn't buy it for that one.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Martez528, We regret to hear the JCD383 did not work for your HP Envy laptop; this would more than likely be due to the computer not supporting video output capability via USB-C. We do offer other models that work with drivers which will work for you and if interested in obtaining more information on these, please reach out to our support team and an agent will gladly answer any questions you may have to find you something that will meet your needs.
Respectfully,
j5create
Rated 5 out of 5 stars
Space saving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t take up much room on the desk but do wish I didn’t need it
I would recommend this to a friendBrand response from J5create Team
Posted .Saving space is an attractive feature of the JCD383, due to it's small in size design, plug and play architecture, it is one of the more popular devices in stock, we are very pleased to know it is meeting your expectations, thanks for the review!
Regards,
j5create
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ***************************************^
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for the 5-star rating. Cheers!
Rated 3 out of 5 stars
Gets the job done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one tool. Just wish it was more specific about what it WONT work with. For example it doesn’t supply charge to my iPad Pro 12.9” so if I want to use it I better have a full battery on my iPad Pro.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Jimothy!
I'm so sorry about that! If you would contact my customer service department we'd be more than happy to help you find a product that better suits your needs. Our information is located on the back of all of our product boxes and on our website.
Thanks,
j5create
Rated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Recommend the product.
I would recommend this to a friendBrand response from J5create Team
Posted .8-Ports for all your connections needs.
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! I’ll be back ! Great service! Good stuff
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Glad to hear that you appreciate the value of the JCD383. This is a plug and play adapter that will add several useful ports to a laptop. Great to hear from you.
Thanks,
j5create
Rated 3 out of 5 stars
Decent Item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working great when we first got it but then over time the ports started having issues.
No, I would not recommend this to a friend- Cons mentioned:Heat
Rated 2 out of 5 stars
Sluggish USB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to get very hot, not sure why. USB port does not seem to work well with wireless k/b and mouse, lot of delay.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation. K+M lagging is the result of wireless interference from USB 3.0 devices, such as external HDD and other USD 3.0 removable media. In situations where you are unable to create much distance between the USB 3.0 and USB 2.0 devices, use a USB extender cable to increase this distance.
Rated 5 out of 5 stars
Compact
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s convenient compact design is ideal for my application
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
This multi adapter is really convenient to bring along with you in a laptop bag. It also does not take up much space in your work area. Have a great day.
Thank you,
j5create
Rated 2 out of 5 stars
Works - but suspect. Many caveats!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to work somewhat. but this is the slower 5gbs speed. If you spend a huge amount of time searching and experimenting - you will find better products out there. This is very average. I downgraded it to 2 stars after buing a jScreate 108 W power adapter that does not work. This a huge headache for these types of products - as they need higher power input - in order to charge the laptop sufficiency while using the dock/adapter. So many games with these cheap products that turn out insanely expensive.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Lenny, if you are trying to use the USB Type-C power-in port with the power adapter, the computer must support pass-through charge for it to work. Please refer to the manufacturer of your hardware for more information on your device. If you have any questions, contact info is available through our website under the "Support" tab. We apologize for the inconvenience. Sincerely, j5
Rated 5 out of 5 stars
Works perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple is lame for not selling one of these with each laptop
I would recommend this to a friendBrand response from J5create Team
Posted .Working perfectly is part of using a JCD383, it's plug and play architecture requiring no drivers to install will have you up and working before you know it. Thanks for the positive review!
Cordially,
j5create
- Cons mentioned:Price
Rated 4 out of 5 stars
Expensive, but worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Was more expensive than I thought it should be. We do recommend though.
I would recommend this to a friend Rated 5 out of 5 stars
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as i expected! Sturdy construction, feels good in hand, works well.
I would recommend this to a friendBrand response from J5create Team
Posted .Quality in every detail is represented in the JCD383 due to it's capabilities, sturdy build and we're glad to hear your feedback!
Appreciatively,
j5create
Rated 5 out of 5 stars
Great adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this with my New ASUS computer to accommodate the USBC port
I would recommend this to a friendBrand response from J5create Team
Posted .Multiple capabilities in one i.e. Ethernet for safer, faster web browsing, HDMI for added screens, SD card reading for data transfer and more all in one. The JCD383's universal compatibility with Windows, Mac, Chrome, Android make this a top choice and we are glad to hear it is performing to your expectations!
Sincerely,
j5create
- Pros mentioned:Usb-c
Rated 5 out of 5 stars
To the rescue
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always carry with laptop. Amazing how many times at seminar meetings I have used it to rescue speaker and his laptop to get connected.
I would recommend this to a friend Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up two monitors keyboard and mouse. Love it
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rich,
Glad to hear that the adapter is working well for your needs. This adapter is a quick and easy way to add a variety of ports to your laptop.
Thank you,
j5create
Rated 5 out of 5 stars
Great accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expands new usb port to accept any input, works great no problems
I would recommend this to a friendBrand response from J5create Team
Posted .Adding different capabilities to computers is our focus; with the multi adapter, you will have all your necessities plugged into one saving you money and space - thanks for the feedback!.
Sincerely,
j5create
Rated 2 out of 5 stars
Does not function properly
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the inputs does not work. Tried different options and no go. I dont believe I can have it returned or get reimbursement.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure the USB-C port on your laptop supports data and video (DisplayPort Alt Mode / USB Power Delivery).







