Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
Versatile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use a number of accesories, and questions answered quickly.
I would recommend this to a friendBrand response from J5create Team
Posted .Various accessories in one capable and compatible with Android, Windows, Mac, Chrome make it a must have and we value your review Popcornman!
Regards,
j5create
Great with new MacBook pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well for usb as the new macs have no USB ports
I would recommend this to a friendBrand response from J5create Team
Posted .New Macs and no USB Type-A ports can result in incompatibility. Thanks to adapters like the JCD383, you can easily add Ethernet, HDMI, SD card reading and USB ports for accessories in seconds!
Regards,
j5create
- Pros mentioned:Size
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new dock to go with the new Macbook Pro. This little guy has everything you'll need in a relatively small package.
I would recommend this to a friend Very versatile - great, useful product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple options for different connections - great
I would recommend this to a friendBrand response from J5create Team
Posted .Very versatile and useful product perfectly describe the JCD383 and we're excited to hear it is working great for you!
Cordially,
j5create
Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and i can strongaly recommend to others
I would recommend this to a friendBrand response from J5create Team
Posted .Hello and thank you so much for recommending us to others, the JCD383's PnP nature will meet all your needs in one due to it's diverse capabilities making this a top seller.
Regards,
j5create
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and reliable. Did just what I needed it to do.
I would recommend this to a friendBrand response from J5create Team
Posted .Doing what one needs it to is what makes the JCD383 a great choice and we're glad to hear your review, BugsMoran.
Gratefully,
j5create
great hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub .. fits nicley on the sde of my mac book pro
I would recommend this to a friendBrand response from J5create Team
Posted .Mac users looking to quickly obtain more capabilities i.e. USB ports, SD card reading, charging, Ethernet, and monitors - the JCD383 is the adapter for you - it's simple PnP nature make this a top seller.
Cordially,
j5create
Solution for limited USB ports on laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked easily and solved limited USB port problem.
I would recommend this to a friendBrand response from J5create Team
Posted .Limitations on USB ports for peripherals can cause headaches having to constantly unplug one device to use the other, with the JCD383, you can have it all in one - simply plug it in and enjoy!
Regards,
j5create
- Cons mentioned:Heat
Small compact adapter to expand your ports.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but it runs hot. The USB C seems a little flimsy. Does not seem to stay in the laptop as solidly as other USB C wires.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi1
I'm sorry to hear that! If you're having trouble with our device my customer service team would be more than happy to assist in helping. Our information can be found on the back of all of our product boxes and on our website.
Thanks,
j5create
Has all ports needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adapter has all the ports I need including SD slot.
I would recommend this to a friendBrand response from J5create Team
Posted .Having all the ports needed in one is what the JCD384 does; it's space-efficiency and economical nature make this a highly sought out adapter.
Gratefully,
j5create
Flimsy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda cheap and very simple, loose connections, didn't seem well built
No, I would not recommend this to a friendSHORT PLUG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To plug into my computer it has to hang which I think could be a problem down the road. The plug should be longer to solve the problem.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We keep our cord at a reasonable length to avoid signal degradation. We appreciate your feedback on the Adapter. Thank you.
- Cons mentioned:Heat
Hot while in use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very hot while using looking like won’t go long. Slow transferring data. Still working good.
I would recommend this to a friendBrand response from J5create Team
Posted .Please note that hotter operating temperatures can be expected when pass-through charging and/or all ports on the hub are utilized. If you have any concerns, our contact info is available on the website under the "Support" tab. Kindly, j5.
Mostly works as a hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as a hub for everything I have tried. But, in the description it is supposed to have charging pass through. This function does not work for me.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for your feedback on the adapter. A lower wattage charger going through the adapter to the laptop may not provide enough power for charging. This adapter can support up to 85 watts for pass through charging. If you are still encountering issues you can contact our customer support team and they would be happy to assist you with specifications and requirements for any of our devices.
Thank you,
j5create
Not A Good Purchase From Best Buy...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was difficult to deal with while inserted into my laptop. That said it worked well for a matter of about 4 months. I now cannot return it to the store, nor can I have it worked on by my technical support that I purchased for all my electronic purchases. Needless to say I am disappointed in both the product as well as the fact I cannot get it worked on under my BB tech support.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello MMAV, we apologize the Adapter is no longer working. Please contact our Customer Service Department so they may be able to further trouble shoot the issue with you. If the outcome turns out to be defective. they will do an exchange with you. Contact info is available on j5create website. Respectfully, j5create.
Not Compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not totally compatible with our laptop. The ports that did work did so very well. I learned not every USB C port is the same
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
It is true that not every USB-C is the same. There is a feature called Display Port Alternate Mode on some USB-C ports that allow a native display output from the USB-C in addition to data. It is good to hear that everything else worked well on the adapter. Thank you for the review.
Have a good day,
j5create
- Cons mentioned:Heat
Poor Best Buy purchase, sadly does not perform
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter overheats with anything you try to use with it. Then you cannot touch it while in use as it stops working for a while. The problem is not on the USB-C connection but with the device. Because of this, it is unusable to me. I need to find an alternative.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear about this! If you would contact my customer service team we'd be more than happy to work with you on a replacement unit. Our information can be found on the back of all of our product boxes and on our website.
Thanks
j5create
Works individual great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good when using single port. As soon as using multiple port as the same time it's start overheating too much.
I would recommend this to a friendBrand response from J5create Team
Posted .It is expected to observe that the aluminum shell of the USB-C hub gets warmer, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. Please note that hotter operating temperatures can be expected.
- Cons mentioned:Heat
Very Hot
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but after a short time it gets extremely warm. I rarely use it for that reason.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I'm really sorry to hear about this! We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the contact page.Thanks! j5create
- Cons mentioned:Heat
Too hot to handle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a “adapter”. It gets hot and I just unplug after use.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .if the device is too hot to handle, please contact j5create support and they will do an exchange under the 2-year limited warranty. We apologize for the inconvenience this has caused. j5create.