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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1149 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the USB-C Multi Adapter for its versatile USB-C connectivity, ease of use, and compatibility with various devices. Many appreciate its compact size and the multiple ports it provides, making it convenient for travel and everyday use. However, some customers note that the adapter can get warm during extended use, and a few find the price point to be somewhat high. Concerns were also raised regarding the length of the included cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,149 reviews
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want multiple USB’s this is the product to get. Mine plugged in super easy and works like a charm. For the additional USB’s you get I think its a worthy product to invest into.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for purchasing our adapter. Glad it works like a charm. Have a great day! j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter seems to be running on the hot side but I was told as it was moving alot of info. The adapter is great it has 2 regular USB's and 1 xtra fast USB along with slots for special video equipment and SD regular and mini.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      SD card reader and three USB ports for gadgets; this multi adapter supplies all basic needs in one. In regards to the hot feel, this is normal due to electricity running through it, if in the case it is harming you or smoking, please reach out to support and an agent will gladly exchange it under the manufacturer's two year warranty.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Several different hookups/plugins. Works great on my MacBook Air, adding much more functionality and I love the USB and SD card slots for use. Have used it to display my phone on the TV as well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great! I'm happy to hear that this has expanded the capabilities of your MacBook and made things a little easier for you.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    USB Hub adapter - Thumbs Up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the cost. Easy to use and is small and compact!

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Lots of extra ports and not too much heat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter works great with my HP computer adding enough extra ports. It does not heat up too much as previous adapters did. Ethernet and charging usb worked really well

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Perfect for small workspaces, home offices and for on-the-go. Thank you for your review. j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Growing your laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter has an Ethernet port and two USB ports and as port. They all work and really expands the laptop. It does get hot quickly but cools as soon as the laptop is turned off.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, thank you for your review on the device. Generally, adapters emit some heat as a normal part of its operation but should never be to hot to handle. Thanks for the great rating! j5create. j5create

  • Pros mentioned:
    Ports, Size

    Rated 5 out of 5 stars

    Great dock alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New laptop and needed a dock. Instead of waiting over a month I found this item and couldn’t be happier. All the ports and ability to charge using a small and capable dock.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Jeff, I'm glad the Adapter works great to your devices. Thank you for posting your review and take care. j5create

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Appreciate all the options for plug ins. Easy to ise, not bulky, and very flexible. Actually own two for different computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the adapter to connect with my new computer, and it worked efficiently. I liked its lightness and elegance. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Allows iPad Pro to be primary computing device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve seen some not so good reviews with this (adapter) working with Macbook Pro / Air M1 (in terms running super hot), but it works superbly with the 2021 iPad Pro M1 (zero hot to touch experiences). Additionally, I’ve not experienced battery draining issues. The USB C port serves to charge as well as data processing. Using Apple’s USB C adapter for ear jack, when I plugged into the USB C port, sound was great and I could adjust volume using EarPods sound adjust switch (which most adapters cannot do given they are not Apple MFI compatible). This adapter rounds out my iPad Pro serving as many primary computing device. AWESOME!!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for taking your time to write your experience on the Adapter and how well it works to the new 2021 iPad Pro with M1. We appreciate all the feedback you have given us. It helps us a lot. Have fun and take care!, j5create j5create

  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    j5create USB-C adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works equally well with a Mac or PC. Plug and play, didn't have to install any drivers. I use this all the time with an HDMI cable and external HDDs, never had an issue.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It's nice to know your HDD's work well with the adapter. Thank you for your review. j5create

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Overheats But Does The Job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the pandemic going on, this was the only option in the store to connect my laptop (USB-C) connector to my monitor (HDMI). If other options were available I probably would have went with something else. The product does overheat after a short while so I wouldn't buy as a primary source. Will probably work well for on-the-go, travel situations.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Rich,

      I would like to apologize for any inconvenience that this has caused you. My customer service team is available to assist you through multiple methods for your convenience. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our phone, livechat, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Great but expensive!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those things that , I mean, it sucks that its so expensive but you want a product that's going to perform with that you need it for. I use Logic Pro and basically need 3 USB at all times and a charger and HDMI cable, so I need something that is more quality than anything else. It works just fine no issues as of right now. So its really up to you, you can buy a crappy one online and replace it maybe a week later or spend more now and have it for a while.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for purchasing our device. We understand purchasing any product can be an investment. and we appreciate your support. I'm happy that the adapter works fine with no issue right now. If you ever need help troubleshooting our products, feel free to contact us and we'll be glad to help you in any way. Kindly, j5create. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great - allowa me to add many slots that I could not handle before

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    New Macbook, needed adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does its job I haven't had any problems with it while using my new MacBook. It does get. Little hot though, after prolonged use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      Glad to hear that this has met your needs and I hope it continues to do so for a long time coming. If you ever hany questions or concerns about your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Amazing flexibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the only USB-C to HDMI Adapter that worked for three monitors

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Amazing i can use thia with my phones and other d

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works good and awsome but honestly i guess if u need this to ethernet your phone hey it really works and also u can add flash drive in it and hook up your android phone and it will work and it works with ethernet tooo and with usb flash drive to flash your phone or to get everything offf of your phone or vice or verse

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Dongle life, what more is there to say?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - A necessity due to ports (or lack there of) on macbook pro. Works well, although it does get warm/hot depending on what all you have plugged in.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Not having all the capabilities needed to get the job done can be frustrating and I'm excited to hear the JCD383's diversity got the job done.
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great dongle for MacBook Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dongle for my 2021 MacBook Pro, Fast transfer rates, charge time, and a large number of ports. The only downside is that it overheats with long term use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello ZayL, thanks for your feedback. Generally, adapters emit some heat as a normal part of its operation, especially with it being compact with USB-C pass-through charge and Ethernet port in use. It should never become to hot to handle. j5create

  • Pros mentioned:
    Ports, Size

    Rated 5 out of 5 stars

    Good and well designed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and well designed product. Small size so it fits easily in any bag. It has many useful ports. I has worked well for me and I have owned it now for 9 months.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      We appreciate your review after using the JCD383 after 9 months of use. I am glad to hear that it is still meeting your expectations.
      Have a great day,
      j5create j5create

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