Customer Ratings & Reviews
- Model:
- JCD383
- |
- SKU:
- 6185302
Customer reviews
Rating 4.4 out of 5 stars with 1143 reviews
(1,143 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the USB-C Multi Adapter for its versatile USB-C connectivity, ease of use, and compatibility with various devices. Many appreciate its compact size and the multiple ports it provides, making it convenient for travel and everyday use. However, some customers note that the adapter can get warm during extended use, and a few find the price point to be somewhat high. Concerns were also raised regarding the length of the included cable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:CompatibilityCons mentioned:Price
Rated 5 out of 5 stars
Has everything!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it seemed a little expensive at the time I bought it, it has been excellent for hooking up anything I've needed!
I would recommend this to a friendBrand response from J5create Team
Posted .Provides all the ports you need for maximum productivity. Thank you, Elite2.
- Cons mentioned:Heat
Rated 4 out of 5 stars
Works but gets hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good adapter for your newer MacBook Air or anything Apple has decided to delete ports on and just leave you with UBB-C ports. However, this thing gets hot. It has a metal shell that gets very warm to the touch. It also draws down your battery. Works best when connected to power. Another thing to consider the shell and cable end are metal. So they will scratch your computer if left to in your bag loose. Other wise it does work good.
I would recommend this to a friendBrand response from J5create Team
Posted .Mac, Windows, Chromebook, Android users looking to add monitor and Ethernet connectivity, SD card reading and USB ports for gadgets can do so with the JCD383, it's PnP design requires no software installation. In regards to the temperature of the JCD383, that is normal under operating conditions due to electricity running through the adapter. If the JCD383 is becoming concerningly hot, please feel free to reach out to the technical support team printed on the casing and a specialist will be happy to help.
Respectfully,
j5create
Rated 4 out of 5 stars
Great if you know what you are looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a newer HP laptop with one HDMI port. I wanted two monitors. I was looking for a product to allow plugging in another monitor from a USB port. I looked at various reviews and this product looked good. It would use the USB Type-C port which is faster. However, when I plugged in the adapter I immediately saw a message on my screen that "Display connection might be limited". Sure enough the HDMI port on the adapter did not function. After hours of research I determined that the adapter is just fine. The laptop has generation 1 USB Type-C which does not support display output. I wish I had known that! I bought another j5create adapter that would go from USB Type-A to HDMI. I plugged this one into one of the USB Type-A ports on the Type-C adapter and the HDMI worked almost immediately. I did not even have to download any driver. Actually, when I went to the j5create site and tried to download a driver, Malwarebytes strongly suggested not doing that. I dunno, I have downloaded other drivers with no complaint by Malwarebytes. Anyway, make sure your USB Type-C supports generation 2 if you want to use the HDMI output. By the way, I bought the laptop from Best Buy. Looking at the specs on the Best Buy site for the laptop it is not clear that the USB Type-C port does not support display. I had to go to the HP site and get a technical manual (supposedly only for technicians who work on the laptop) to determine the facts.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Mike!
I'm sorry about that but I hope that you've been able to get up and running in the mean time. I'll forward your feedback onto my team so that we can continue to improve on our devices.
Thanks,
j5create
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Solves Many Problems - Love It!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love this attachment! It solves many problems. It works well, is small, easy to use. Perfect!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you pemichongan, I'm glad the adapter has solved many problems for you. Thanks for your review. Cheers!
- Pros mentioned:Ease of use, Usb-c
Rated 5 out of 5 stars
Solid
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid piece of equipment. Used to connect pixel slate to monitor which is was used for remote learning.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback and support. Have a great day!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The perfect companion for your Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love, love, love my new Surface Laptop 3 (15"). But the ONLY thing I don't like is the substantive lack of ports. It was hard for me to believe that it had fewer ports than my Surface Pro 4! So, I needed something that would allow me to hook up all my gizmos to my new amazing computer. This did the trick! When I'm not at my desk (where I have a Surface Dock that does all that), this is the perfect portable hub to connect all the goodies to your slimmed down laptop (even if it's not a Surface - USB-C is awesome).
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Casey, we are very pleased to know the JCD383 is working as a charm for you and meeting your everyday expectations, if you ever have any questions, feel free to contact the support team on the packaging and we will be glad to assist.
Respectfully,
j5create
- Pros mentioned:Size, Usb-c
Rated 5 out of 5 stars
USB Type-C Multi Adapter with ports to spare!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging stations, card adapter, Ethernet, HDMI, etc all in one small stylish block. Very much worth a few extra dollars...
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's awesome! I'm glad to hear that this has suited your needs and continues to do so for a long time coming. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Cons mentioned:Heat
Rated 5 out of 5 stars
Works great but Gets hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this dongle for a year or so now I believe and I’ve used it with my MacBook Pro, Mac mini desktop and also my iPad Pro this thing is compatible with them all . The transfer speeds are a little slow and the dongle gets hot but it has never failed me
I would recommend this to a friend - Pros mentioned:Compatibility, Ports
Rated 5 out of 5 stars
Great laptop accessory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new laptop and needed more ports. This definitely was exactly what I was looking for.
I would recommend this to a friendBrand response from J5create Team
Posted .Allows you to add an additional USB 3.1/SD/microSD computer peripheral, HDMI monitor or Gigabit Ethernet through your USB port.
- Pros mentioned:Ports, Size
Rated 4 out of 5 stars
Nice compact size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small size hub is convenient for my use. Has sufficient amount of ports
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate that you took the time to leave this review. We are glad that this j5create device has made your work more convenient. I hope that you have a great day.
Thank you,
j5create
- Pros mentioned:Ease of use, Ports
Rated 5 out of 5 stars
Great adapter for USB-c
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great adapter that has almost all the ports that you need to get it done.easy to use and power pass through.
I would recommend this to a friendBrand response from J5create Team
Posted .8-Ports for all your connections needs.
- Pros mentioned:Compatibility, Ports
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great with my Dell laptop. I am able to plug multiple devices in.
I would recommend this to a friend - Pros mentioned:PortsCons mentioned:Price
Rated 5 out of 5 stars
Pretty good product, would recommend!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome does everything I need it to with ports to spare. A little pricy though.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for purchasing our Adapter. Enjoy!
Rated 5 out of 5 stars
Apple peripherals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed. Now I can use my Mac air for the purpose I purchased it.
I would recommend this to a friend- Cons mentioned:Cable length
Rated 4 out of 5 stars
Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in and was usable right away. The Wife's new laptop just needs a few extra ports once in a while or the capability of reading a SD card from her Doxie. I would only ask for a slightly longer cord.
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
Versatile USB-C adapter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter works very well for my purposes since I periodically need to connect via and HDMI cable for a large display, connect various USB memory sticks or SD cards. Also the ability to connect a laptop to a hard-wired network connection makes for much quicker backups and downloads. My only possible complaint is that the unit does run quite warm.
I would recommend this to a friendBrand response from J5create Team
Posted .It is expected to observe that the aluminum shell of the USB-C hub gets warmer, especially if the USB-C pass-through charging and/or all ports on the hub are utilized.
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Exactly what I needed!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy-to-use, pretty compact, and not a bad price.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Adapter on market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot function without this adapter. I have a MacBook PRo that just has USB C ports. This adapter - including the USCB C port makes my setup very easy. IT offloads 2 USBC ports I use for external monitors. All-in-All a must for any serious home setup
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 4 out of 5 stars
Great, Technical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. So far it works well and I bought it mostly to cast hdmi from my computer as there is not one built in. It worked as it should had. I had to download some software for it and I didn't find navigating the website all that easy but I was able to figure it out
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for reviewing the JCD383, we are glad to hear it is working to your needs in obtaining another monitor. If you ever have any questions or concerns regarding your device, please feel free to reach out to the support team mentioned on the casing or website and a specialist will be glad to help.
Cordially,
j5create
- Pros mentioned:Size, Usb-c
Rated 5 out of 5 stars
Extra UBS Ports Needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed extra UBS ports for my new HP laptop. This works well and sits nicely behind my laptop out of the way.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Happy to hear that the JCD383 is working well for you. This adapter is plug and play, so there is no extra set up. We appreciate the review.
Thanks,
j5create







