Customer Ratings & Reviews
- Model:
- JCD383
- |
- SKU:
- 6185302
Customer reviews
Rating 4.4 out of 5 stars with 1172 reviews
(1,172 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the USB-C Multi Adapter favorably for its USB-C connectivity, ease of use, overall performance, and compatibility with devices like Apple products. Its convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the adapter heating up during use, its price point, and the cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Size
Rated 4 out of 5 stars
Great product. Serves all my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter allows me to attach everything I need; when I need to. Small enough to take with me, just in case I need an extra input.
I would recommend this to a friendBrand response from J5create Team
Posted .Small enough for the perfect space efficient add on; the JCD383's PnP architecture gets you up and running in seconds.
Appreciatively,
j5create
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for hooking up many devices.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this adapter because it is lightweight and I find it easy to carry in my purse. I also can hook on my printer, USB, wireless mouse and monitor at the same time.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Beatrice,
Happy to hear that the adapter is working well for you. There are a lot of connections in a small portable package. The aluminum construction will let it survive incidental wear and tear better than a plastic case. We appreciate you taking your time to post a review.
Thanks,
j5create
- Pros mentioned:Overall performanceCons mentioned:Heat
Rated 4 out of 5 stars
Good option
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, It does heat up with extended use but does the job well. Has held up so far.
I would recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation. Please note that hotter operating temperatures can be expected, especially if the USB-C pass-through charging and/or all ports on the hub are utilized.
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy use, no issues, and it works great. Got my monies worth.
I would recommend this to a friend- Cons mentioned:Heat
Rated 4 out of 5 stars
Good for what I need it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to connect mouse, keyboard, power cord and another monitor in as simple process as possible and this accomplished that. Think docking station for laptop. However, when I connect the power into this, instead of directly into the computer, it does get pretty warm. I have been able to just connect the power into the laptop to get around this. It would have been more convenient to connect the power too through this, but with the heat I didn't want to take the chance of causing any issues.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Jerry, warm touch can be concerning - we understand. We can assure you this is normal due to electricity running through the hub; if the hub is becoming too hot to where it is harming you, we strongly recommend reaching out to support and seeking an exchange under the manufacturer's two year warranty. Our contact information can be found on the casing and a specialist will be more than happy to assist.
Respectfully,
j5create
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
J5 portable hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great add on for modern day laptops. Usb C into the machine.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Necessary for Mac presentations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary for traveling with my Mac - I commonly need to present using a projector and it has the HDMI required
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 4 out of 5 stars
Well made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but too expensive like all the dongles
I would recommend this to a friend - Pros mentioned:Usb-cCons mentioned:Price
Rated 5 out of 5 stars
Love this adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good choice It has every option you need on it. SD Cards and USB connections. It has HDMI connection as well. Very good choice. It is a bit pricey.
I would recommend this to a friendBrand response from J5create Team
Posted .Being happy with your purchase is something we value, feel free to contact the support team on the packaging for questions, concerns, warranty information and a representative will be happy to assist.
Thanks,
j5create
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
The byte size reader
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Perfect size to have in my bag so I can use it on the go.
I would recommend this to a friend - Pros mentioned:Usb-c
Rated 5 out of 5 stars
Amazing i can use thia with my phones and other d
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works good and awsome but honestly i guess if u need this to ethernet your phone hey it really works and also u can add flash drive in it and hook up your android phone and it will work and it works with ethernet tooo and with usb flash drive to flash your phone or to get everything offf of your phone or vice or verse
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Price
Rated 4 out of 5 stars
USB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small so it doesn’t take up a lot of space. No complaints there but it is pricey
I would recommend this to a friendBrand response from J5create Team
Posted .This pocket-sized multi-adapter provides all the ports you need for maximum productivity.
- Pros mentioned:Usb-cCons mentioned:Heat
Rated 4 out of 5 stars
Works fine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because I needed to connect usb, Ethernet, and hdmi. Works great. Sometimes it gets a little hot.
I would recommend this to a friendBrand response from J5create Team
Posted .Working fine, having all your necessaries in one is the nature of the JCD383 - it's simple PnP design will have you up and working in seconds. As for the device becoming a little hot, we recommend reaching assistance on the casing and a specialist will be happy to further explain this, or if necessary offer a solution, thank you.
Respectfully,
j5create
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Multiple Input Options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine. This is my 2nd one. I like that it has multiple input options.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works Great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Very good dock device. Works with the Steam Deck to connect it to a screen and use peripherals
I would recommend this to a friend Rated 5 out of 5 stars
Small and has plenty of ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New laptop didn't have enough ports for two monitors, external speakers, etc. Geek Squad recommended this one and it meets all my needs.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Heat
Rated 5 out of 5 stars
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter is working as advertised. It is sleek and has all the additional ports I need. The only negative is that it gets warm, but not a big deal.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Spaceman, the JCD383 plug and play device provides the user with HDMI connectivity, pass through charging, USB for charging your phone, tablet and two more USB ports for simple data transfer - the perfect device!. Feel free to contact assistance with the information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you.
Support is also provided in both Spanish and English. Thanks.
- Pros mentioned:Ease of useCons mentioned:Cable length
Rated 5 out of 5 stars
multi adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it looks and has more ports the cord could be a little longer. I love that I can put more than 2 items on it. super easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
I am glad to hear that you like the JCD383. This adapter is plug and play so you don’t have to worry about installing driver software to get it working. We appreciate you taking the time to share your review.
Thanks,
j5create
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Art’s MacBook Hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent hub for connecting many MacBook devices. Works well
I would recommend this to a friend - Cons mentioned:Cable length, Heat
Rated 4 out of 5 stars
good alternative.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cable is very short, but seems to work well. Gets rather hot if plugged in over several hours.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm glad to hear that this has met your needs. If you ever have any questions or concerns regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create







