Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 6185302
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the USB-C Multi Adapter's USB-C connectivity, ease of use, and compatibility with devices like Apple products. The adapter's convenient size and variety of ports are also appreciated. However, some customers have expressed concerns about the device's heat, price, and cable length.
This summary was generated by AI based on customer reviews.
Best brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The J5 is the brand out there I recommend this to all my friends and family
I would recommend this to a friend- Pros mentioned:Usb-c
Great, Technical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. So far it works well and I bought it mostly to cast hdmi from my computer as there is not one built in. It worked as it should had. I had to download some software for it and I didn't find navigating the website all that easy but I was able to figure it out
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for reviewing the JCD383, we are glad to hear it is working to your needs in obtaining another monitor. If you ever have any questions or concerns regarding your device, please feel free to reach out to the support team mentioned on the casing or website and a specialist will be glad to help.
Cordially,
j5create
- Pros mentioned:Size, Usb-c
Extra UBS Ports Needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed extra UBS ports for my new HP laptop. This works well and sits nicely behind my laptop out of the way.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Happy to hear that the JCD383 is working well for you. This adapter is plug and play, so there is no extra set up. We appreciate the review.
Thanks,
j5create
- Cons mentioned:Heat
Works great but Gets hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this dongle for a year or so now I believe and I’ve used it with my MacBook Pro, Mac mini desktop and also my iPad Pro this thing is compatible with them all . The transfer speeds are a little slow and the dongle gets hot but it has never failed me
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Exactly what I needed!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy-to-use, pretty compact, and not a bad price.
I would recommend this to a friend - Cons mentioned:Cable length
Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged in and was usable right away. The Wife's new laptop just needs a few extra ports once in a while or the capability of reading a SD card from her Doxie. I would only ask for a slightly longer cord.
I would recommend this to a friend Good little Multi-Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Like the quality and feel and shape.
I would recommend this to a friend- Pros mentioned:PortsCons mentioned:Heat
A bit disappointed with this Adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way this adapter is compact and also has a variety of ports. However, the device gets very hot, very quickly. Also when i used it for my iphone charger, it did not work. Sorry to say that I was disappointed with this adapter.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Disappointed customers really hurts us and I'm sorry to hear it. We can assure you the warm touch is normal due to electricity running through the dock. If the dock ever becomes hot to where it is harming you, please reach out to support and seek an exchange as it sounds defective. If you have any questions or concerns, please reach out to us and we'll assist in anyway we can.
Respectfully,
j5create
- Pros mentioned:Ease of use
Best Adapter on market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot function without this adapter. I have a MacBook PRo that just has USB C ports. This adapter - including the USCB C port makes my setup very easy. IT offloads 2 USBC ports I use for external monitors. All-in-All a must for any serious home setup
I would recommend this to a friend - Pros mentioned:Compatibility
Great adapter for any type of device!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with both my PC and Mac devices. No issues with connecting devices so that saves items work across all platforms.
I would recommend this to a friendBrand response from J5create Team
Posted .Saving space, taking up only one USB port and turning it into several capacities is the nature of the JCD383 and we appreciate you taking the time to let us know.
Gratefully,
j5create
- Pros mentioned:Ports
A Slightly Pricey Item But Well Worth the Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of the adapters I picked out at the store, this was the only one that drew me in. Perhaps it was the nice marketing done with the package which allowed for a clear view of the adapter without needing to ask for permission to open a box before purchase. It has the ports necessary to accomplish the things I use it for and fits in snugly on my computer without the added bulkiness found in other similar items.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Gato, Due to the JCD383's various capabilities build into one, you may now achieve hard wired internet, SD card reading and USB ports for peripherals making a great space-efficient adapter for your phone, tablet, or computer.
Gratefully,
j5create
- Pros mentioned:Ease of useCons mentioned:Heat
Good Adapter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. Very functional and stylish. Can get a bit warm but not an issue.
I would recommend this to a friendBrand response from J5create Team
Posted .BDav, positive input on the JCD383 is highly valued. In regards to the warm feel, this is normal under operating conditions. In the case you are being harmed, burned or experience smoking, please reach out to support and we'll gladly exchange it for you.
Respectfully,
j5create
- Pros mentioned:Usb-cCons mentioned:Heat
It Does the Trick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a cool peripheral. It has usb 2 and 3 ports, HDMI, and an SD card reader. My only real complaint is this thing GETS CRAZY HOT. Just having it plugged into my Macbook gets this thing hot. I ended up buying some heat sinks online and that kind of does the trick to keep it from melting my desk.
I would recommend this to a friendBrand response from J5create Team
Posted .In the case where the JCD383 is becoming really hot, we recommend contacting the technical support team mentioned on the casing to speak with a rep and an exchange will be issued. Although warm temperatures are expected due to electricity passing through, we do recommend exchanging it in extreme cases. We apologize for any inconvenience you may have experienced.
Respectfully,
j5create
- Pros mentioned:Ports, Size
Very Premium
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium Multi Adapter. Very nice and light. Has all the ports you could ever need.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCD383 is perfect for attaching monitor, USB peripherals and more, to function with your computer. Thank you Todd, for your feedback.
- Cons mentioned:Heat
A Handy Adapter
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very handy adapter for almost any (up-to-date) device you might want to connect to your Mac. Allows charging at the same time. My only quibble is that it gets pretty warm, and occasionally I am forced to switch the USB 3.1 port that I use because of a faulty connection. That doesn't happen often and always resolves.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Glad to hear that you are pleased with the functionality of the JCD383. It will seem warmer than other electronic equipment due to the adapter’s aluminum case. The aluminum will get warmer than plastic because plastic acts as an insulator where aluminum will transfer heat out and away from the internal components.
Thank you,
j5create
- Pros mentioned:Usb-cCons mentioned:Heat
j5create - USB Type-C Multi Adapter - silver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, kind of. The device gets very warm. The HDMI port works great from the tablet to the TV. The card reader did not work. USB ports worked okay. Pass though charging works however the high temperature worried me. I did not want to use it for a long time.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We appreciate you for taking the time to post a review on the adapter. The adapter may feel warmer than you would expect since it has a metal casing instead of a plastic casing. If the card reader is not working I would recommend contacting j5create customer support for troubleshooting assistance. You can find our contact information on the j5create website under ‘Support’.
Thank you,
j5create
- Pros mentioned:Usb-cCons mentioned:Heat
Average USB Type C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an okay USB type C hub to add an external monitor and additional USB A ports to my iPad Pro. It does get a little warm and I have yet to get the pass through power to work with the Apple charger. Going to try with a GaN fast charger to see if it makes a difference.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Happy to hear that the adapter is working for you. You may have better results with a higher power charger. We appreciate your review.
Thanks,
j5create
- Cons mentioned:Heat
Not too bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So for starters I really haven’t used this item much. When I do it’s worked well for me with no issues. The only thing I’ve noticed is that it get really warm to the touch when I disconnect it from the laptop even if I only use it to connect my printer cable and print a few items. Not sure if that is a normal thing or not.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for choosing a j5create adapter. It is expected for the adapter to get warm during use. It will seem warmer than other accessories because the aluminum casing on the adapter will radiate heat more than a traditional plastic case found on other products. We appreciate the review and feedback.
Thanks,
j5create
- Cons mentioned:Heat
sleek, light device; fits in top shirt pocket
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moving a lot of data (hundreds of gigabytes) through this j5create device caused it to get pretty warm, surprisingly. Very fast data transfer. I like the versatility: HDMI, Ethernet, micro-SD + SD slots, power & data capable male and female USB-C, and 3 other USB ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Generally, adapters emit heat as a normal part of its operation, especially if the USB-C pass-through charging and/or all ports on the hub are utilized.
IT WORKS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a very useful tool. I use it daily and it performs like advertised. That doesn't happen very often,
I would recommend this to a friend