Customer Ratings & Reviews
- Model:
- JCD373EW
- SKU:
- 6584028
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the overall performance, ease of use, and connectivity of the USB-C Multi-Port Hub. Many find the variety of ports, USB-C functionality, and power delivery to be valuable additions, along with its compatibility and size. However, some customers have noted that the device can heat up quickly, and a few have experienced issues with audio quality.
This summary was generated by AI based on customer reviews.
Not what I needed.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not provide the consistent connection to my devices that I expected. I returned it and bought a different brand with more connection ports.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Cons mentioned:Audio quality
ehh.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.audio sounds horrible played through the mini jack. It' ok in a pinch, but I wouldn't recommend it
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please make sure the audio is routed correctly and being output on the USB-C Multi-Port Hub headphone jack. Change the playback device for your computer to "USB Audio". ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Thank you.
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok not matching the quality price… I think if the price was more cheaper was a good deal
No, I would not recommend this to a friend- Pros mentioned:Connectivity
Connecting older hardware to new, simply
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed with a way to connect hardware to a new laptop with only USB-C ports. This j5create device solved my problem simply and inexpensively.
I would recommend this to a friend Idk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay but I think it doesn’t work on my iMac because I plugged it in and it does not really charge my things
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-A 3.0 ports with 5 Gbps transfer speed, allows you to connect an external keyboard, mouse, or USB flash drive. The USB-C power-in port (Power delivery 3.0 ), provides up to 60W of charging power.
- Pros mentioned:Usb-c
Great options
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with the multiple options available on the hub. I had no way to upload memory sticks or any usb device. Works as it should.
I would recommend this to a friend Can't see that
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit will not recognize everything connected to it when you have 3 or more things plugged into it.
No, I would not recommend this to a friend- Pros mentioned:Usb-c
luvahub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the USB-C multi port hub, I do not have to keep disconnecting cords on my TV, I have this hub and is very excited
I would recommend this to a friend - Cons mentioned:Audio quality
Distorted Audio Signal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this so I could plug headphones in while using a midi keyboard on my mobile device but the audio quality was abysmal. The audio signal was distorted
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C Multi-Port Hub with Power Delivery. If you are using a laptop I recommend reaching out to the computer manufacturer to see if there are any updates that need to be made that can resolve the issue. Also make sure that the hub is firmly connected to the computer for a secure connection. If you have any other questions or require assistance please reach out to our customer support team by visiting the j5crteate website and click on the "SUPPORT" tab at the top right of the webpage.
- Pros mentioned:Ports
Does its job well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need no muss no fuss simple dock for one additional monitor plus a couple of USB ports then this is the one for you.
I would recommend this to a friend Not enough ports.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great but not bad it does the job and if normal is all you want than this is it. Do not buy this if you need more
No, I would not recommend this to a friendkills battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great little hub with lots of features only problem is that it uses power even if device it's plugged into is turned off so it will drain a laptop battery.
I would recommend this to a friend- Cons mentioned:Audio quality
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has got to be a joke of a product. Pass through charging is horrendously slow, data transfer speed is atrocious, and the headphone jack audio quality is terrible. I will absolutely be returning this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C Multi-Port Hub with Power Delivery. The slow charging and data transfer speeds may be because the hub specifications are too low for your needs, we offer other hubs that deliver better charging and data transfer speeds. For assistance with finding a suitable hub or docking station for your device I recommend reaching out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage.
Extra Ports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The usb c port doesn’t work on this unfortunately which isn’t great
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We’re sorry to hear that the USB-C port isn’t working as expected. This port is intended for power delivery to charge your device, not for data transfer. Please ensure your device supports USB Power Delivery over USB-C.
Good USB port, but doesn't pass enough voltage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a USB port, but doesn't pass enough voltage for my Dell. Had to return. Was kind of expensive
No, I would not recommend this to a friendOk for general
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone output sounds horrible. I got this to connect my headphones to my iPad. Returned
No, I would not recommend this to a friendKeep your receipt!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly was miss led on escapabilities by geek squad. I opened it like a squirrel when I got home luckly I was able to return the item.
No, I would not recommend this to a friend- Pros mentioned:Usb-c
Greet for Presentations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome bridge to use laptop or iPad with HDMI cable. Fantastic for sharing media presentations.
I would recommend this to a friend Best Buy hub did not work. Took 2 trips, 2 hours
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I discovered that my new MacBook Pro 16" M1 has no USB ports on Saturday with with a family photo-shoot scheduled for Monday, So, I quickly drove to the Best Buy in Orem where a salesman assured that this hub would work well for me. I hooked it up at home, but it didn't work. My wife and I had an engagement that evening, so I did not have time to return to the Orem store. I was able to get a different hub, which worked, on our way to SLC. Upon returning this hub to the Orem store, the return desk person thought the original hub was an old design and may not work with Macs. I felt bad about the wasted time and gas on Saturday, but feel that the sales person was trying to help me,
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The MacBook Pro 16" M1 Pro or Max has a Thunderbolt 4 port that supports DisplayPort Alt Mode and USB Power Delivery, making the USB-C Multi-Port Hub with Power Delivery compatible with your Mac computer. Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
- Pros mentioned:Ports
Nice portable docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooks up to laptop and allows charging with extra ports that are few and far between on a laptop
I would recommend this to a friend