Customer Ratings & Reviews
- Model:
- JCC153G
- SKU:
- 10757551
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
No Audio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Junk - Video OK but no audio. Would not recommend.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Cable does support audio. If audio is not playing it can be due to many factors such as not having the sound selected to the right sound device in your settings, the volume being muted, daisy chaining with another adapter that does not support sound. Our customer support team can assist you with finding the problem and solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Failed after a month.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after a month. Make sure you save your receipts and the packaging.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The video cable is a Plug n Play, no driver needed. Please check if your computer has any available updates such as Bios, drivers, chipset, etc. through the computer's brand manufacture website. ** Feel free to contact j5create Technical Support if you require further assistance.