Customer Ratings & Reviews
- Model:
- JCC153G
- SKU:
- 10757551
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
It's a cord...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nothing glamorous, but it works well. My only complaint is I wish it came in black as well as the standard white for this item. The rest of the cords are black and this one sticks out like a sore thumb. It's not a deal breaker.
I would recommend this to a friendBrand response from J5create Team
Posted .Color matching all your peripherals can be limited at times; we're sorry about not having the JCC153G in black to match your set up and are glad we were able to assist in providing another display. Feel free to contact support on the packaging for questions, concerns, warranty information and a rep will be glad to help.
Gratefully,
j5create
Defective-Poor Warranty and Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Cable!!! Stopped working in less than 2 weeks. Because of the return policy from Best Buy, I was not able to return it or replace it. I had to contact the manufacturer directly and they offered me a replace BUT I have to pay for shipping. Now this cable didn't cost me $38, will cost me $48, plus no warranty that it is going to work. Really bad experience, I expected more from the brand (because wasn't cheap) and also from Best Buy to exchange me the cable since it was defective in 2 weeks!! Not buying this brand again. Stay with the original, in this case Apple!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Cable is a PnP cable. It uses s computers hardware such as DP Alt Mode for the cable to function correctly. Please make sure the computer is up to date. Please contact our Technical Support Team, so that they can get more information from you. This product does have a 2 year limited warranty and they should be able to help you troubleshoot or set up a solution. Thank you.
Steer clear of open box
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor broke right at the end of the "warranty". Dont buy their open box item's
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I’m sorry to hear about your experience, but I’d like to clarify that we specialize in selling Display Adapters, USB Hubs, Docking Stations, Video Capture, etc., not monitors. It seems there may have been some confusion regarding the product you purchased.
If there’s anything else we can assist you with, such as the USB-C to 4K HDMI Cable , please feel free to let us know. Thank you.
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this adapter. Because it's to hard to fit on tv.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Morning Cathy56, we apologize for the JCC153G cable being difficult to connect. We do have other devices that can also be used for adding an additional display to your computer, tablet or phone. Please feel free to contact us at your earliest convenience with our information on the packaging for
Technical Support with questions, comments, concerns
regarding your j5create device and someone will be more than happy to further assist you and potentially provide a solution to your situation.
We also provide both Spanish and English speaking Technical Support. Thank you.
HDMI Cable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too expensive for this simple component-Store didn't carry the less expensive cable shown on Best Buy website
No, I would not recommend this to a friend?
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t tell you about it bought the wrong thing.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you have questions about any j5create product our customer support team would be more than happy to assist you. You can find our contact information on our website here:
https://en.j5create.com/pages/contact-us
Have a great day,
j5create
Nice quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with my computer. Software downloads needed
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Mondot, I regret to hear about the JCC153G not working for you. The USB-C to HDMI cable is a plug-and-play model and requires no software installation. In the case where it is not outputting video, it is possible your device does not support video output via USB-C. Depending on what device you have and it's operating system, we may be able to recommend something that will work. If interested, please feel free to reach out to support and an agent will gladly help find something that will work for you.
Respectfully,
j5create
- Cons mentioned:Connectivity
Glitchy cable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cable was stiff out of the box worked for a few days but had to wiggle connection to make it work, crapped out after 5 days, the good news is that I had no trouble returning it. Thank-you best buy!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Afternoon Reggie1, we sincerely apologize for the inconvenience this may have caused as we work towards perfection in all of our devices. The JCC153G works with all DP alt-mode compatible USB-C port computers in providing an additional monitor, TV, projector. There may have been some updates/troubleshooting to be done in order to keep the JCC153G working as intended. ** We sincerely apologize for the inconvenience this may have caused you. Please feel free to contact us at your earliest convenience for questions, comments, concerns
regarding your j5create device and someone will be more than happy to further assist you and potentially provide a solution to your situation. Thank you.
HDMI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great working product, just wish it was a longer cord.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello and thanks for reviewing the JCC153G. For longer distances, we suggest using the JVAW53 as it is a wireless device reaching up to 200 ft in distance. We're sorry to hear about the cable not being long enough and hope we can make a better impression in the future. Please feel free to reach out to support printed on the casing to speak with a rep and they will be glad to assist you.
Sincerely,
j5create
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is ok but not really what I was looking for I need the charger port as well so I can plug everything up at once
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Adapter is intended to connect to a Type-C device with supported DisplayPort Alternate Mode to transmit audio and video signals. If you need a USB-C to HDMI adapter that includes a charging port to power your laptop or other USB-C devices while connecting to an external display, the JCC155G or JCA379 are some examples available.
Garbage at this price point
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Cable will work for the most part, but it lacks the flexibility, and apparent QA/certifications of lesser priced models from groups like Cable matters. Currently in use through a Surface Dock to a 1440p monitor, and will drop out, or not come back resuming from a timeout/screen lock requiring a removal and plugin to bring the monitor back. It's twin for the second monitor, a cable matters does not exhibit this curiosity. Does it work? Yes, but at $35 for a cable, I expected a much better experience.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Perfect for watching video on a bigger screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this cable to connect my Note 9 cell phone to a 28 inch monitor in my office. I have 2 monitors using one for input and the other watching video steam from my phone.
I would recommend this to a friendBrand response from J5create Team
Posted .Wishing to simply mirror or watch videos; the JCC153G will have it up and running in seconds, simply plug it in and enjoy!.
Gratefully,
j5create
Didn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for what i needed it for. It could be a 5 star item and it just didnt wirk for what i needed it for
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Cable requires that a device must support DisplayPort Alt Mode features to transmit audio and video signals. Without that feature, you will be able to use a PnP product. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
Not What I Was Hoping For…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not overly impressed with these cables. I bought 2 and they both seemed to be intermittent, especially after prolonged use?? Switched to Insignia with no issues
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Supermain, Hearing the JCC153G did not meet your expectations is disappointing news to us and we apologize for the inconvenience this caused. This could be caused by a cover on the phone impeding full insertion, or simply defective cables. In order to narrow down the cause of the problem, we recommend calling in to speak with a rep and and they will offer solutions. Thank you for your review.
Respectfully,
j5create
Didn't work. Don't recommend and priced way too hi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work. Don't recommend and priced way too high
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Cable requires a USB-C port with DisplayPort Alt Mode support to output video, without this feature, it won’t function properly.
Hdmi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Exactly what I needed for a second monitor on my laptop
I would recommend this to a friendIt does what it’s advertised to do without failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints on the item, works fine. Perhaps a little pricey but then again, you often get what you pay for. No regrets on this for me.
I would recommend this to a friendBrand response from J5create Team
Posted .Working as intended without failure, the JCC153G can mirror your DP alt-mode supporting phone or simply add another screen to work off to your Thunderbolt 3 computer in seconds.
Sincerely,
j5create
Perfect
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect going from cpu to tv love using it and looks great
I would recommend this to a friend- Cons mentioned:Connectivity
cable had issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It look like a good quality cable but had issues being consistently connected with the computer and monitor So I returned it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Jim!
I'm sorry to hear that! It sounds like you had a defective cable. My team does do exchanges when things like this happen. Our information can be found on the back of all of our product boxes and on our website.
Thanks!
j5create
Get the work done
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. I will recommend it to family and friends
I would recommend this to a friend