Customer Ratings & Reviews
- Model:
- JCC153G
- SKU:
- 10757551
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Did not work as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cable did not work as advertised. Unable to get video transmission over to the TV. Using Lenovo Yoga 920 and multiple HDTVs with no luck.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Emanuel,
Lenovo has recently published some firmware updates for the USB-C/Thunderbolt ports that may resolve the issue that you are encountering with the display cable. If you would like further information or assistance getting the cable set up with your laptop and TV, you can contact j5create customer support. Our contact information is available on our website under the ‘Support’ drop down and it is also printed on the product packaging. I hope that you give us the opportunity to help with this.
Thanks,
j5create
USB C to HDMI cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was just as described and worked perfectly.
I would recommend this to a friendJohn
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, this does not work. The monitor cuts in and out and there's never a constant picture
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Make sure your laptop’s USB-C port supports DisplayPort Alt Mode. Not all USB-C ports can output video.
A different HDMI port on the monitor (if available).
A different monitor or TV.
A different USB-C device (like another laptop or phone that supports video output).
Also install any USB-C or Thunderbolt driver updates from your laptop manufacturer.
- Cons mentioned:Battery life
Boston Dj
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Draining batter very fast when watching Video from cell phone to HDMI TV.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The other option is the JCC155G that provides an additional USB-C female port to charge your device and still be able to connect to a display. Thank you.
A bit Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work like I expected. Certain hardware was not compatible. Found screen sharing worked on my smart televisions better
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi TOMT, thank you for your feedback. Unfortunately, the JCC153G is a PnP, no drivers needed. Computers and Mobile devices would have to have a Thunderbolt port or DisplayPort Alt. Mode to support video output. If you have any questions, feel free to contact us and we'll be glad to assist you. Sincerely, j5create.
Didn't work for my application.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad recommended this cable for running dual monitors off a Lenovo laptop. Did not work. Lengthy online chat with tech help still couldn't get it to work. I ended up having to return it and buy another (more expensive) dual monitor adapter, which works for my application.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Cable allows (1) additional display and the Lenovo computer must support DisplayPort v1.2 Alt Mode. Please refer to the manufacturer of your hardware for more information on your device. Ensure that you have the latest graphics drivers installed on your Lenovo laptop. Outdated drivers can sometimes cause compatibility issues with external displays. Visit the Lenovo support website and download the latest drivers for your specific laptop model.
Lasted less than three months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this cable in May of 2021. Used it to connect my laptop to an external LG monitor. Cable stopped working in August 2021, less than 3 months after I bought it. Of course, the return window was only about 3-1/2 weeks so it was long past at three months. Bought a replacement through Amazon, we'll see how long this one lasts, hopefully the new brand I bought is better than this one.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, we're sorry to hear about the issue with the video cable. Please check on any available updates on your computer through the computers manufactures website for BIOS, software/hardware, etc. If you have any questions, contact info is available through j5create.com under the "Support" tab. Sincerely, j5.
Worst coverter ever used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst converters I've ever used. It says it supports 4K-60Hz which I used it with my Microsoft Surface Book 2 + Philips 2560x1080 monitor. All my screen full of small static dots moving around. And signal gone every 15-30 seconds for a 3-5 seconds all screen goes totally black. Then I just bought Microsoft's usb to hdmi adapter and everything is perfect now.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the Video Cable did not work well for your devices. The JCC153G supports 4k (3840 x 2160) @ 60 Hz. If you have any questions, please feel free to contact our agents and they'll be glad to assist you. Cordially, j5.
Great 4K cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great for connecting my 4K display iMac to my new 4K monitor. Very pleased so far!
I would recommend this to a friendBrand response from J5create Team
Posted .Great for supporting up to 4k resolution at 60 Hz, it's PnP nature makes the JCC153G a popular choice. Use it for mirroring your DP alt-mode supporting phone to a bigger screen or adding another monitor to work off on your computer.
Regards,
j5create
Sorry Ma
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for a while. Not durable enough for everyday use. Do not buy this for your Mom.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The HDMI video cable works with computers supporting "DisplayPort Alt Mode" for video out. Please contact our customer service department by Live Chat or Email for further information, in order to narrow down the exact issue you are experiencing, Their information can be found on our website in the "Support" tab. Thank you.
- Cons mentioned:Connectivity
Not so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is pretty glitchy, Doesn't always stay on I don't know if I would recommend it
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Your feedback about the cable is appreciated. If there is an issue with the cable losing connection please make sure that there is some slack in the cable. Stretching the cable can cause the USB to lose connection with your device. If you continue to have difficulties you may consider contacting our customer service team to assist with troubleshooting. Contact information for customer support is on the device packaging and on our website under the ‘Support’ tab. Have a good day.
Thank you,
j5create
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for what i asked for . Wouldn't even receive anything
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Cable requires an available USB-C port that supports DisplayPort Alt Mode v1.2 for video out through a computer, tablet or mobile device. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
Does what is supposed to do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It connected a device to another device just as it says it will do. Value was there. Thanks
I would recommend this to a friendBrand response from J5create Team
Posted .Doing what it's supposed to do, no driver required ensures a quick, solid connection to another display - we value your input as we strive for perfection.
Cordially,
j5create
Gets Hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this cable worked, the connector gets very hot during usage.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Dan!
I'm so sorry to hear that this happened to you! In the time since you reviewed, we've worked hard to improve all of our devices and make sure things like this don't happen. I hope that you'd consider giving us a second chance so we can show you the difference!
Thanks,
j5create
Not good for 4k fire tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to hook up my new iPad to my insignia fire tv 55" UHD 4k tv. It didn't work well enough to make it watchable. It works fine on my 1080p Sharp tv, but the video is not watchable on the insignia. I tried changing settings without success. I would return it, but it's outside the return date.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you, thank you.
Quality Cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create cable works well with my laptop and computer to connect a second monitor.
I would recommend this to a friendBrand response from J5create Team
Posted .Adding another monitor to your computer is simple to do with the JCC153G; supporting up to 4k resolution along with durable build makes this a popular choice - thanks for the review!.
Cordially,
j5create
Ctypeadapter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't as I expected, had to return an buy the correct C type adapter on Amazon way cheaper.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, we're sorry to hear the JCC153G was not the correct adapter for you. We apologize for the inconvenience. Kindly, j5.
Very expensive stuff doesn’t work good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial I was excited to see this product but doesn’t work as expected especially audio comes some times and some times I doesn’t play audio on other screen. I bought two of these my bad waste of money . Looking at it I thought it should be fine by appearance and price there are other products in the market with much benefits
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Rinku, I'm terribly sorry to hear about the JCC153G not performing to your satisfaction. In such cases, we recommend calling in to support and discussing alternatives.
Respectfully,
j5create
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great cable. Allows me to stream video from phone to TV while traveling.
I would recommend this to a friendBrand response from J5create Team
Posted .For traveling or home use, the JCC153G's unique light and compact nature will output video form your DP alt-mode supporting phone in seconds.
Gratefully,
j5create
Bought a used product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus product was obviously pre owned and it was repacked. Should have been sold as reconditioned. Deceptive.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear that this happened to you! Unfortunately that is an issue that happens sometimes in stores and not something I can control. If you're having a problem with your device, we'd be more than happy to troubleshoot with you and get you up and running. Our information can be found on the back of all of our product boxes and on our website.
Thanks,
j5create