Customer Ratings & Reviews
- Model:
- JCC153G
- SKU:
- 6185300
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the USB-C to 4K HDMI cable's high quality, compatibility with various devices, and ease of use for connecting to monitors and televisions. Many appreciate its ability to support HDMI connections and find the cable length suitable for their needs. While some users experienced issues with charging capabilities and battery drain when using certain devices, the majority reported positive experiences with video quality and minimal lag.
This summary was generated by AI based on customer reviews.
Does not work for mac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 2018 mac book pro and this cable does not fir in the thunderbolt 3 ports.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Mike127, I regret to hear about the JCC153G not fitting into your Mac. If you have a cover on your computer, I recommend removing it and try connecting again. In the case where it still does not fit, we suggest calling in to speak with a rep and they will gladly assist you in narrowing down the root of the issue. If determined to be a factory defective cable, we will happily exchange it for you. I apologize for the troubles you experienced and hope we may still assist.
Respectfully,
j5create
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not that good, too much for the price and didn’t like how it works
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Abdullah!
I'm very sorry to hear about this issue you're having. If you would reach out to our customer service department, we can see about helping you correct the issues you have with our device.
Thanks,
j5create
Did not work for two monitor setup for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to go with an actual converter, as this did not work for me.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear about that! My Customer service team is always available to assist whenever issues pop up. Our information is located on the back of all of our product boxes and on our website.
Thanks,
j5create
Had to return this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design is too deep to insert in my TV HDMI slot. — the stand got n the way.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the JCC153G cable did not meet your expectations. If possible, we would love the opportunity to turn this experience around and discuss other devices available. Technical assistance can be obtained by contacting support on the packaging and a rep will be ready to help.
Respectfully,
j5create
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to connect s projector to my Mac. Didn’t work, needed extra pieces.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .MayraG24, We're sorry to hear the JCC153G did not work with your projector. Depending on your Mac's capabilities, we may be able to recommend a PnP model. If you're still in the market for an adaptor, please reach out to support and an agent will gladly point you in the right direction.
Respectfully,
j5create
USBC cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable did not work with my new Samsung phone.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi,
For this cable to function with your phone your phone needs to support a feature called display port alternate mode. Currently not all phones have this feature. You will need to check your phone’s manufacture specifications to verify if your phone has this feature.
Have a good day,
j5create
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless thing didn’t work! Complete waste of money!!!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Afternoon Jimmyd, we sincerely apologize that the JCC153G did not work out for you. If you have a phone that you were attempting to use the JCC153G with, it would require a feature called DP alt-mode and if the phone does not support such feature than the JCC153G would not work for you unfortunately. In that case, we would recommend the JUA165C instead and with a simple phone app download it would work for you.
** We sincerely apologize for the inconvenience this may have caused you. Please feel free to contact us at your earliest convenience for questions, comments, concerns
regarding your j5create device and someone will be more than happy to further assist you and potentially provide a solution to your situation. Thank you.
Return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did nit work out for me so im attempting to return it .
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm very sorry for the inconvenience that this has caused you. If you would contact my customer service team we'd be more than happy to assist you with any issue you may be having. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Thought it was gonna work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a faulty cable shows image for second before disconnecting
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Tones, in the case where the JCC153G is showing for a few seconds, then it stops, this could be due to a defective cable or something such as a protective cover impeding a proper connection. In such situations, we recommend reaching out to support and seeking assistance; an agent will happily lend a helping hand.
Respectfully,
j5create
Absolutely terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work at all spend the extra and buy the apple adapter
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Available DisplayPort Alternate Mode over USB Type-C connector, must be supported.
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cable did not work with my Motorola Z3 Play for Sprint.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Snipir, We regret to hear about the JCC153G not working with your Motorola Z3 Play. Because the USB-C to HDMI cable requires that your device support video output via USB-C, this would not work due to the limitations of the phone in this case. Instead, we recommend taking a look at the JUA165C and that will work for you.
Respectfully,
j5create
Did not work for Moto Z3 Play (Sprint)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my Motorola Z3 Play for Sprint. Returned
No, I would not recommend this to a friendBrand response from J5create Team
Posted .LoneBunz, Thank you for leaving a review. Depending on what you are trying to accomplish, we may have devices to fit your needs. In order to make suggestions, we recommend contacting the support team and an agent will be more than happy to answer any questions you may have.
Respectfully,
j5create
Too short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what its supposed to do but it is too short.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Working to one's expectations is great to hear from the customer; when it comes to length, we may have other options available that may better fit your needs. If interested, our contact information can be found on the packaging and a rep will be happy to discuss alternatives with you.
Sincerely,
j5create
- Pros mentioned:Quality
Durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for connecting my MacBook to my desk top monitor to utilize both screens. Cord feels extremely strong and durable.
I would recommend this to a friend Good quality too short a cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is very good however, I was surprised to see how short in length it was
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Quality in every detail - the JCC153G supports up to 4k resolution @ 60 Hz providing a one-of-a-kind experience for watching videos, or for simply working.
Regards,
j5create
- Pros mentioned:Compatibility, Ease of use
Works as it should.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended for my dell. Easy to use and provides great resolution with no trouble.
I would recommend this to a friend - Pros mentioned:Hdmi
Just what I needed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to connect an external monitor to an iMac. This was perfect. I tried a less expensive solution and it failed miserably. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Quality
Gets the Job Done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I left my usual HDMI cable at home and figured it would be good to have an extra one anyway. The quality is fine, but the connectivity is spotty. It picks and chooses which monitors to connect to, and when it does, it takes anywhere from 1-5 minutes to finally get a signal through. Not sure if I just got a bad one or what but definitely better cables out there.
No, I would not recommend this to a friend - Pros mentioned:Quality
Great deal for a great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, high quality at a fair price. must have
I would recommend this to a friend - Pros mentioned:Compatibility
Very good.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, It works. Don't know much about computers, but this definitely works.
I would recommend this to a friend