Customer Ratings & Reviews
- Model:
- JCC153G
- SKU:
- 6185300
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the USB-C to 4K HDMI cable's high quality, compatibility with various devices, and ease of use for connecting to monitors and televisions. Many appreciate its ability to support HDMI connections and find the cable length suitable for their needs. While some users experienced issues with charging capabilities and battery drain when using certain devices, the majority reported positive experiences with video quality and minimal lag.
This summary was generated by AI based on customer reviews.
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cable is decent. Nothing special about this cable. You can find cheaper ones.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We greatly value your input on the JCC153G and we understand pricing can be inconvenient at times, we would love the opportunity to discuss other devices we have in stock and see if we can earn your business again. Feel free to contact the support team on the packaging and someone will be glad to assist you.
Thanks,
j5create
Ok cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it’s a cable right? Performance and cost. 3 stars due to cost. But it’s a good cable
I would recommend this to a friendBrand response from J5create Team
Posted .Hello and thanks for the positive review on the JCC153G; it's up to 4K resolution capability, PnP design make this a top seller, we value your feedback.
Cordially,
j5create
Returned It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried connecting it from my phone to the tv, didn't work so I returned it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the experience you had with the JCC153G Cable and understand how stressful this can be. If possible, we would value the opportunity to narrow down what the issue was and offer you a working solution. If interested, our support information can be found on the device packaging.
Respectfully,
j5create
Quick and Easy setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable was a little pricey, but quick and easy setup.
I would recommend this to a friendBrand response from J5create Team
Posted .Perfect Plug & Play, making it an easy setup. Thanks Wendy1.
Defective-Poor Warranty and Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Cable!!! Stopped working in less than 2 weeks. Because of the return policy from Best Buy, I was not able to return it or replace it. I had to contact the manufacturer directly and they offered me a replace BUT I have to pay for shipping. Now this cable didn't cost me $38, will cost me $48, plus no warranty that it is going to work. Really bad experience, I expected more from the brand (because wasn't cheap) and also from Best Buy to exchange me the cable since it was defective in 2 weeks!! Not buying this brand again. Stay with the original, in this case Apple!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Cable is a PnP cable. It uses s computers hardware such as DP Alt Mode for the cable to function correctly. Please make sure the computer is up to date. Please contact our Technical Support Team, so that they can get more information from you. This product does have a 2 year limited warranty and they should be able to help you troubleshoot or set up a solution. Thank you.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't connect my to the television and it was solid
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Computers, Tablets or Phones must support DisplayPort Alt Mode for video out due to being a PnP cable. Please refer to the manufacturer of your hardware for more information on your device.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works as it should. It was a little pricey..but works as it should
I would recommend this to a friendBrand response from J5create Team
Posted .Supporting up to 4K resolution, requiring no drivers for proper functionality represent the JCC153G - thanks for the positive review!.
Cordially,
j5create
Latency issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This would otherwise be a great value but the latency issues got on my nerves.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Latency while using is unacceptable, we understand and apologize for the experience you had. If possible, we would value the opportunity to troubleshoot, or offer a solution to this problem - our support information can be found on the packaging and a specialist will be ready to assist.
Sincerely,
j5create
It's a cord...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nothing glamorous, but it works well. My only complaint is I wish it came in black as well as the standard white for this item. The rest of the cords are black and this one sticks out like a sore thumb. It's not a deal breaker.
I would recommend this to a friendBrand response from J5create Team
Posted .Color matching all your peripherals can be limited at times; we're sorry about not having the JCC153G in black to match your set up and are glad we were able to assist in providing another display. Feel free to contact support on the packaging for questions, concerns, warranty information and a rep will be glad to help.
Gratefully,
j5create
John
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, this does not work. The monitor cuts in and out and there's never a constant picture
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Make sure your laptop’s USB-C port supports DisplayPort Alt Mode. Not all USB-C ports can output video.
A different HDMI port on the monitor (if available).
A different monitor or TV.
A different USB-C device (like another laptop or phone that supports video output).
Also install any USB-C or Thunderbolt driver updates from your laptop manufacturer.
Jim
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary cables to meet the needs of the computer
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jim,
Glad to hear that the cable is working for you. We appreciate your review.
Thanks,
j5create
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this adapter. Because it's to hard to fit on tv.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Morning Cathy56, we apologize for the JCC153G cable being difficult to connect. We do have other devices that can also be used for adding an additional display to your computer, tablet or phone. Please feel free to contact us at your earliest convenience with our information on the packaging for
Technical Support with questions, comments, concerns
regarding your j5create device and someone will be more than happy to further assist you and potentially provide a solution to your situation.
We also provide both Spanish and English speaking Technical Support. Thank you.
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is ok but not really what I was looking for I need the charger port as well so I can plug everything up at once
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Adapter is intended to connect to a Type-C device with supported DisplayPort Alternate Mode to transmit audio and video signals. If you need a USB-C to HDMI adapter that includes a charging port to power your laptop or other USB-C devices while connecting to an external display, the JCC155G or JCA379 are some examples available.
?
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t tell you about it bought the wrong thing.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you have questions about any j5create product our customer support team would be more than happy to assist you. You can find our contact information on our website here:
https://en.j5create.com/pages/contact-us
Have a great day,
j5create
Nice quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with my computer. Software downloads needed
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Mondot, I regret to hear about the JCC153G not working for you. The USB-C to HDMI cable is a plug-and-play model and requires no software installation. In the case where it is not outputting video, it is possible your device does not support video output via USB-C. Depending on what device you have and it's operating system, we may be able to recommend something that will work. If interested, please feel free to reach out to support and an agent will gladly help find something that will work for you.
Respectfully,
j5create
Garbage at this price point
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Cable will work for the most part, but it lacks the flexibility, and apparent QA/certifications of lesser priced models from groups like Cable matters. Currently in use through a Surface Dock to a 1440p monitor, and will drop out, or not come back resuming from a timeout/screen lock requiring a removal and plugin to bring the monitor back. It's twin for the second monitor, a cable matters does not exhibit this curiosity. Does it work? Yes, but at $35 for a cable, I expected a much better experience.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
HDMI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great working product, just wish it was a longer cord.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello and thanks for reviewing the JCC153G. For longer distances, we suggest using the JVAW53 as it is a wireless device reaching up to 200 ft in distance. We're sorry to hear about the cable not being long enough and hope we can make a better impression in the future. Please feel free to reach out to support printed on the casing to speak with a rep and they will be glad to assist you.
Sincerely,
j5create
Didn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for what i needed it for. It could be a 5 star item and it just didnt wirk for what i needed it for
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Cable requires that a device must support DisplayPort Alt Mode features to transmit audio and video signals. Without that feature, you will be able to use a PnP product. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
Perfect for watching video on a bigger screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this cable to connect my Note 9 cell phone to a 28 inch monitor in my office. I have 2 monitors using one for input and the other watching video steam from my phone.
I would recommend this to a friendBrand response from J5create Team
Posted .Wishing to simply mirror or watch videos; the JCC153G will have it up and running in seconds, simply plug it in and enjoy!.
Gratefully,
j5create
Not What I Was Hoping For…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not overly impressed with these cables. I bought 2 and they both seemed to be intermittent, especially after prolonged use?? Switched to Insignia with no issues
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Supermain, Hearing the JCC153G did not meet your expectations is disappointing news to us and we apologize for the inconvenience this caused. This could be caused by a cover on the phone impeding full insertion, or simply defective cables. In order to narrow down the cause of the problem, we recommend calling in to speak with a rep and and they will offer solutions. Thank you for your review.
Respectfully,
j5create