Customer Ratings & Reviews
- Model:
- JCC153G
- SKU:
- 6185300
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the USB-C to 4K HDMI cable's high quality, compatibility with various devices, and ease of use for connecting to monitors and televisions. Many appreciate its ability to support HDMI connections and find the cable length suitable for their needs. While some users experienced issues with charging capabilities and battery drain when using certain devices, the majority reported positive experiences with video quality and minimal lag.
This summary was generated by AI based on customer reviews.
Gets Hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this cable worked, the connector gets very hot during usage.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Dan!
I'm so sorry to hear that this happened to you! In the time since you reviewed, we've worked hard to improve all of our devices and make sure things like this don't happen. I hope that you'd consider giving us a second chance so we can show you the difference!
Thanks,
j5create
Very expensive stuff doesn’t work good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial I was excited to see this product but doesn’t work as expected especially audio comes some times and some times I doesn’t play audio on other screen. I bought two of these my bad waste of money . Looking at it I thought it should be fine by appearance and price there are other products in the market with much benefits
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Rinku, I'm terribly sorry to hear about the JCC153G not performing to your satisfaction. In such cases, we recommend calling in to support and discussing alternatives.
Respectfully,
j5create
Quality Cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create cable works well with my laptop and computer to connect a second monitor.
I would recommend this to a friendBrand response from J5create Team
Posted .Adding another monitor to your computer is simple to do with the JCC153G; supporting up to 4k resolution along with durable build makes this a popular choice - thanks for the review!.
Cordially,
j5create
it was not working for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not a good recommendation for my computer and I got very upset because the store didn't allow me to return it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C to 4K HDMI Cable. In order for the cable to work your computer needs a USB-C port that supports DisplayPort Alternate Mode. Our customer support team can assist you with finding the right product for your computer. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great cable. Allows me to stream video from phone to TV while traveling.
I would recommend this to a friendBrand response from J5create Team
Posted .For traveling or home use, the JCC153G's unique light and compact nature will output video form your DP alt-mode supporting phone in seconds.
Gratefully,
j5create
Bought a used product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus product was obviously pre owned and it was repacked. Should have been sold as reconditioned. Deceptive.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry to hear that this happened to you! Unfortunately that is an issue that happens sometimes in stores and not something I can control. If you're having a problem with your device, we'd be more than happy to troubleshoot with you and get you up and running. Our information can be found on the back of all of our product boxes and on our website.
Thanks,
j5create
great choice for MacBook to monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a connection between the MacBook and the external monitor.
I would recommend this to a friendBrand response from J5create Team
Posted .Excellent for adding a monitor to your Mac; the JCC153G supports up to 4k resolution eliminating lag, or slow performance working off the computer's hardware - we highly value your input as it helps us improve.
Cordially,
j5create
Works but too expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but is too expensive. Purchase elsewhere and save money. It’s not anything special. I returned mine.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Daniel, I'm sorry to hear about your thoughts on the JCC153G. We do have other models available for outputting video signal to another monitor. If interested, we would love the opportunity to discuss alternatives for your setup, our contact information can be found on the device packaging and website.
Respectfully,
j5create
Works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this so I did not have to use an adapter. This works great.
I would recommend this to a friendBrand response from J5create Team
Posted .Working perfectly and acquiring what is needed, the JCC153G's unique architecture supports up to 4k resolution at 60 Hz providing a flawless experience.
Regards,
j5create
Great for many reasons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you want to stream this way you could have dual monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Adding another screen to your computer is now easy to do - simply connect the USB-C to your DP alt-mode/thunderbolt 3 supporting device, the HDMI to the TV, monitor, projector and you're done.
Appreciatively,
j5create
Cable was not appropriate for connection needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns out product was not able to do the job. Needed to be returned.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Perlyfam, to get a better knowledge of what device you have and what you want to connect. Please give us a call and our representative will be able to assist in getting the right product for you. Respectfully, j5create.
Bad buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was going work for what I wanted it to but ended up not was not happy
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm sorry you weren't able to do what you needed to do with our product. If you would reach out and contact us at the information located on the back of our product box or on the contact page from our website, we'd be more than happy in assisting you in locating a product that will fit your needs.
Thanks!
j5create
Stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it about 4 times, then it stopped working. Returned it 2 wks later.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I regret to hear that the cable stopped working. For troubleshooting assistance with any j5create product you can contact our customer support team. Our contact information is printed on all of our products and is available on the j5create website.
Thank you,
j5create
easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for presentations or any projection use.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to use and easy to get working, the JCC153G supports up to 4k resolution at 60 Hz - adding another screen to your computer has never been smoother!
Regards,
j5create
Died.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked until last week. Only was used once or twice a month since I bought it. Not impressed.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C to 4K HDMI Cable. The cable comes with a 1 year warranty that allows you to replace a defective product for a new one. For assistance with the warranty process please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty basic cable, but fair price and worked well
I would recommend this to a friendBrand response from J5create Team
Posted .Simple to use and working well is what the JCC153G is all about - it's solid material make this a popular choice for either mirroring or extending another screen.
Cordially,
j5create
Left at Store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review. I left this item at the cash register and when I called the store, the guy that answered the phone immediately said he hadn't seen it. Didn't even look. I wouldn't recommend this store location to a friend. Can't tell you about the product since I never made it home with the cable.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Dhnew!
I'm really sorry to hear that this has happened to you! Please contact us at the contact page on our website. I've alerted my team and we would like to send you this product so you can get up and running. We just need your information and we'll get it right out to you!
Thanks!
j5create
Wrong Cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this item no star's because it didn't work on my device and this is the 2nd cord I have tried the best buy store rep assured me that it would work and it didn't so I don't recommend it for people trying to use it to view images from your cell phone at least not my model.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
For this cord to work it needs to be plugged into a USB-C port that supports a feature called display port alternate mode. Not all smartphones have this feature. I hope that this clears up what was going on.
Thank you,
j5create
Haven’t had a need to use it if you have Apple TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple TV I use for Airplay so I did not have a need to use this product.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there!
I'm sorry to hear that you weren't able to use our product! If you'd contact our customer service department on either the information located on the back of our product box or the contact page on our website, we'd be more than happy in assisting you in selecting a product that will be of use for you.
Thanks!
j5create
transfer USB to HDMI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cell phone (Google 7 Pro) does not allow transfer to another device
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order for the USB-C to 4K HDMI Cable to output to a display your phone's USB-C port must support DisplayPort Alternate Mode. I recommend contacting the phone manufacturer to verify if your phone supports DisplayPort Alternate Mode. Thank you.