Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$64.99

Customer reviews

Rating 4.3 out of 5 stars with 228 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the USB-C to Dual HDMI Multi-Monitor Adapter for its ease of use, overall performance, and HDMI connectivity. Some customers have reported compatibility issues. The adapter is also appreciated for its price, easy setup, and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 228 reviews
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to connect two 32” TV’s to my laptop for work. It works great for my purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Specialty cable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted! That’s why I shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly and would recommend it for anyone trying to use two monitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but was a little costly. Met the needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for 1080p

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works all in one. Dual screen works but can't do 4k both screens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual monitor setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for connecting together multiple monitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my MacBook m2 ! Recommend! Enjoy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual display in minutes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was up and running with dual display in just a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Double Monitors

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect when you work on a laptop for work. When you work at home you can connect two monitors to the box and connect it to your laptop, which provides better viewing and you can multitask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple solution, easy setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for running dual monitors on my Mac Mini!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work with Microsoft surface. It is better to go for other options.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 2 out of 5 stars

    Wouldn't Recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter did not work with my computer, my computer could never recognize the monitor I had plugged into it. The HDMI plug kept popping off too.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy way to connect laptop to additional monitors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work. But it the Best Buy staff returned it easily and helped me get the right equipment I needed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 3 out of 5 stars

    Fail

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fails so often while in use. N n n b b v

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    adapter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product did not work with my machine, had to get a video card

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The JCA365 device uses Magic Control Technology to support multiple displays, which does require a driver download. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Unable to use as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use for using 2 monitors in one port on my MacBook Pro more of a function of the Mac itself I would guess. Had to return it and did get the cables needed but need to use 2 ports.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to Dual HDMI Adapter requires an installation of a driver for functionality. Depending on the OS you have, different instructions apply. If you have any questions regarding this product, please contact our Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    To much work for the price.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was let down since I had to download an app to use. It was not compatible with my windows laptop, to much Hassle for a connection.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to Dual HDMI Multi-Monitor Adapter does requires that a driver be installed on the computer. The driver is compatible with Windows 10 or later and macOS 10.9 or later. For further assistance I recommend reaching out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Poor product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item didn’t connect with Mac book automatically. This product requires technical support that’s not exclamatory. My opinion it’s not a good buy unless the store connects it.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to Dual HDMI Multi-Monitor Adapter requires an installation of a driver for functionality. Depending on the OS you have, different instructions apply. Drivers are available on j5create website under the "Support" tab. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 2 out of 5 stars

    Flaky

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not provide consistent setup for displays. I have to reset the display arrangement almost every time I power up the laptop.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with the USB-C to Dual HDMI Multi-Monitor Adapter. Our customer support team can assist you with finding the cause of the issue and the solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create