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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 217 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the USB-C to Dual HDMI Multi-Monitor Adapter for its ease of use and overall performance. Many appreciate the HDMI connectivity and reasonable price. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 217 reviews
  • Rated 4 out of 5 stars

    Monitor blinks one in a while

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection but monitor blink every so often…… frustrating. Did download and install driver(s). Don’t know what the issue is but I’m working on finding solution.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this J5create multi monitor adapter several months ago and had problems with it and finally gave up and replaced it with another one and the problem has come back. When I log in the device comes on and turns off several times before finally engaging.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 3 out of 5 stars

    Doesn't Allow Monitors to Detect When Computer is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this on a 2022 MacBook Air with 2 external monitors. Once you install the drivers it seems to work ok. The main drawback for me is that the monitors don't seem to detect when the computer goes to sleep and they continue to display whatever was on them when the computer went to sleep. The same monitors on my previous setup did not have this issue. Additionally, since this a work computer this is also a security risk.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Could not get it to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device didn't work for me. I tried several times and was unsuccessful.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Drivers are located on j5create website under the Support tab. Thank you. j5create

  • Rated 5 out of 5 stars

    easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well if you need dual monitors and your laptop or pc only has one hdmi port!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB Port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for daul monitors using either port USB or C.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wast time and wast money on an expensive product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one, but it was a faulty product and not compatible with the Mac M4. They asked me to pay for the return shipping fee, which is a really bad policy. I purchased the device at a high price, trusting its quality, but I was very disappointed with their customer service policy.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 4 out of 5 stars

    Surface Dock Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize when I upgraded Surface Docks that they had changed the HDMI ports. This was a quick and easy solution.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 1 out of 5 stars

    Irritating Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PIA device that is overpriced and finicky. Bought this to connect an HP desktop workhorse to two monitors since the HP only comes with one HDMI. Irritating and finicky thing that must dangle in the front of my tower since connecting it to the USBs on the rear side for whatever reason wouldn't work. The USBs are fine. The device is finicky, frustrating, and overpriced.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you. j5create

  • Rated 5 out of 5 stars

    finally!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after buying a few that simply mirrored the screens i finally found one that actually allows me to extend my monitors!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not for iOS devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work so I contacted the manufacturer. They said their company will not support new OS for apple products and no known timeframe or if they ever will. Not for apple. My intention was for use with my MacBook Pro.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to Dual HDMI Adapter is not compatible for iOS devices. This Adapter requires an installation of a driver. However, it is compatible for macOS 10.9 or later. Depending on the macOS you have, different instructions apply. Drivers are available on j5create website under the Support tab. Thank you. j5create

  • Rated 1 out of 5 stars

    Don’t buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work. But it the Best Buy staff returned it easily and helped me get the right equipment I needed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 5 out of 5 stars

    Nice Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I was able to hook up two monitors and got really good picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Shepherd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, and they were very helpful in assisting me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEEDED TO RUN 2 EXTRA MONITORS WITH A LAPTOP, THERE ARE MORE EXPENSIVE ADAPTORS, SO FAR SO GOOD WITH THIS 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi-monitor set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate listen to my problem and make recommendations thst worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB C to HDMI

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to add an additional monitor for our media department

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDMI Device

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice compact device and it does exactly what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for multitaskers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost two month of use I can say it's the best choice i made great product with great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS AS ADVERTISED

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This split monitor attachment works as advertised. If it's what you need, get it.

    I would recommend this to a friend
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