Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$64.99

Customer reviews

Rating 4.3 out of 5 stars with 228 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the USB-C to Dual HDMI Multi-Monitor Adapter for its ease of use, overall performance, and HDMI connectivity. Some customers have reported compatibility issues. The adapter is also appreciated for its price, easy setup, and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 228 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great, no issues at install, very straightforward

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent option. If you’re Mac or PC will not accept external monitors with a plug and play. I don’t like that you have to download a plug-in and except screen recording for it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    screens

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to setup and everything i needed for my 3 screens

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple easy solution

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed in a desperate moment for work and it worked perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Takes a minute to set up but now its perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Multi Monitor Adaptor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for using multiple displays for a very inexpensive cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs longer cord

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it to have dual monitors, worked great, nice and sleek. Just wish the cord was longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love curbside pick up. The delivery staff is awesome, friendly, professional, understanding and helpful! They are the best. I never want to go in!9

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Hit & Miss with this adapter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HDMI adapter was super easy to install but did not work. I had the Best Buy gurus on the phone for over an hour trying to figure out why my monitor was not connecting to my laptop. Took it back to the store and they switched it out with a less expensive brand which worked immediately!

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and I use it just as much as her. Great but works amazing with my Apple MacBook and her Dell laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't Allow Monitors to Detect When Computer is

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this on a 2022 MacBook Air with 2 external monitors. Once you install the drivers it seems to work ok. The main drawback for me is that the monitors don't seem to detect when the computer goes to sleep and they continue to display whatever was on them when the computer went to sleep. The same monitors on my previous setup did not have this issue. Additionally, since this a work computer this is also a security risk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for work. No issues connecting with my work laptop or my personal laptop. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Could not get it to work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device didn't work for me. I tried several times and was unsuccessful.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Drivers are located on j5create website under the Support tab. Thank you. j5create

  • Rated 5 out of 5 stars

    easy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well if you need dual monitors and your laptop or pc only has one hdmi port!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Dock Support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize when I upgraded Surface Docks that they had changed the HDMI ports. This was a quick and easy solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB Port

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for daul monitors using either port USB or C.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wouldn’t recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made me go to a website and download something but still didn’t properly work for the 2 monitors

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wast time and wast money on an expensive product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one, but it was a faulty product and not compatible with the Mac M4. They asked me to pay for the return shipping fee, which is a really bad policy. I purchased the device at a high price, trusting its quality, but I was very disappointed with their customer service policy.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 5 out of 5 stars

    finally!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after buying a few that simply mirrored the screens i finally found one that actually allows me to extend my monitors!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not for iOS devices

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work so I contacted the manufacturer. They said their company will not support new OS for apple products and no known timeframe or if they ever will. Not for apple. My intention was for use with my MacBook Pro.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to Dual HDMI Adapter is not compatible for iOS devices. This Adapter requires an installation of a driver. However, it is compatible for macOS 10.9 or later. Depending on the macOS you have, different instructions apply. Drivers are available on j5create website under the Support tab. Thank you. j5create