Customer Ratings & Reviews
- Model:
- JCA365
- SKU:
- 6507869
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the USB-C to Dual HDMI Multi-Monitor Adapter for its ease of use, overall performance, and HDMI connectivity. Many find it reasonably priced compared to docking stations and appreciate its simple setup. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
Pretty good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly and would recommend it for anyone trying to use two monitors
I would recommend this to a friendDual monitor setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for connecting together multiple monitors
I would recommend this to a friendGood for 1080p
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works all in one. Dual screen works but can't do 4k both screens
I would recommend this to a friendDual display in minutes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was up and running with dual display in just a few minutes.
I would recommend this to a friend- Pros mentioned:Hdmi
Double Monitors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect when you work on a laptop for work. When you work at home you can connect two monitors to the box and connect it to your laptop, which provides better viewing and you can multitask.
I would recommend this to a friend Simple solution, easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for running dual monitors on my Mac Mini!
I would recommend this to a friendFail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fails so often while in use. N n n b b v
No, I would not recommend this to a friendPerfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy way to connect laptop to additional monitors.
I would recommend this to a friendRefund denied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful recommendation from salesperson. There are cheaper options. Tried to return and was denied refund. Exceeded their nonsensical 15 day return by 5 days. Last time I purchase anything from Best Buy
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Unable to use as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to use for using 2 monitors in one port on my MacBook Pro more of a function of the Mac itself I would guess. Had to return it and did get the cables needed but need to use 2 ports.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to Dual HDMI Adapter requires an installation of a driver for functionality. Depending on the OS you have, different instructions apply. If you have any questions regarding this product, please contact our Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
Highly unsatisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this device a few months and it has now completely stopped working for my two monitors. I have uninstalled and reinstalled the software, completely reset my Mac, and still it shuts off if I attempt to connect a second screen.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information about this issue. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
- Cons mentioned:Compatibility
To much work for the price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was let down since I had to download an app to use. It was not compatible with my windows laptop, to much Hassle for a connection.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to Dual HDMI Multi-Monitor Adapter does requires that a driver be installed on the computer. The driver is compatible with Windows 10 or later and macOS 10.9 or later. For further assistance I recommend reaching out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Flaky
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not provide consistent setup for displays. I have to reset the display arrangement almost every time I power up the laptop.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with the USB-C to Dual HDMI Multi-Monitor Adapter. Our customer support team can assist you with finding the cause of the issue and the solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Cons mentioned:Compatibility
Poor product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item didn’t connect with Mac book automatically. This product requires technical support that’s not exclamatory. My opinion it’s not a good buy unless the store connects it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to Dual HDMI Multi-Monitor Adapter requires an installation of a driver for functionality. Depending on the OS you have, different instructions apply. Drivers are available on j5create website under the "Support" tab. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
- Cons mentioned:Compatibility
Ensure compatibility
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with our 2016 apple computer even after extensive googling and following instructions.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply. Please contact our Technical Support Team for further assistance. Their information can be found on our website under the Support tab. Thank you.
- Cons mentioned:Compatibility
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with two monitors so product was returned.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply.
- Cons mentioned:Compatibility
Na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work for my laptop to the screens, not sure why
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the Support tab. Thank you.
- Cons mentioned:Compatibility
Not great on a macbook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Contacted support was told it's not recommended for a mac
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Doesn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this adaptor for my Macbook, and it doesn't work at all.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to Dual HDMI Multi-Monitor Adapter requires downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Did not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item did not work on the iPad and monitor interface. Way too expensive for an accessory. But the store was easy on return policy.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to Dual HDMI Multi-Monitor Adapter will not work on an iPad. This device requires an installation of a driver and is only available for Windows and MacOS, not for IOS devices. If the iPad supports DisplayPort Alt Mode, you can go with a PnP device which do not use drivers. The JCC155G, JCA379, JCD612, JTS224 are some options available for iPads. Thank you.