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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 129 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the overall performance and compatibility of the USB-C to HDMI 2.1 8K cable. Many find it easy to use and value its HDMI capabilities, refresh rate, and resolution. The design and connectivity also receive positive feedback, while some customers feel the price is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-129 of 129 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cord, worked great. No issues at all. Would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It worked sometimes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable would not stay connected at all times. Sometimes it would work for a couple of days at most before I had to reseat the plug back into my monitor. I ended up replacing the cable with another brand with no issues.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Try a different USB-C port on your laptop or device. Some ports may have looser connections or weaker retention.
      Use another HDMI port on the monitor.
      Check if your graphics drivers and monitor firmware are up to date. j5create

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    not worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive. poor display from macbook to monitor. the HDMI end has thermal issues.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with your USB-C to HDMI 2.1 8K. You will want to make sure that the cable is away from any heat sources such as direct sunlight and heaters. Our customer support team can assist you with finding the problem and solution. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk if it’s just me but it’s not doing what it’s suppose to do

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to HDMI 2.1 cable only works if your USB-C port supports DisplayPort 1.4 Alternate Mode (DP Alt Mode) with DSC. You can verify by checking your manual/specs. j5create

  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Be sure your tv has enough memory to support the 8k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation works exactly as expected. Would recommend to amyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    useless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was useless to buy this. i do not recommend buying these .

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to HDMI 2.1 8K Cable requires a computer, tablet or mobile phones with an available USB-C port that supports DisplayPort v1.4 Alt Mode to transmit audio and video signals and DSC to achieve 8K @ 60 Hz /4K @ 144 Hz resolution. Please refer to the manufacturer of your hardware for more information on your device. Thank you. j5create

  • Pros mentioned:
    Refresh rate
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Pricey, but 4k at 120hz, no input lag.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for what it is, but the specs are high teir, only reason I got this to be able to run 4k at 120hz cause my TV supports it, all other options were mostly 4k at 60hz, this was the only one with the specs I needed that was available in store. Works as intended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but I had to keep unplugging and plugging every time I turned the machine on from sleep mode. It has been returned.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      It sounds like you had an issue with the USB-C to HDMI 2.1 8K Cable not properly resuming its connection after your machine came out of sleep mode. Make sure your computer's USB and graphics drivers, as well as any relevant firmware, are up to date. Sometimes, compatibility and performance issues can be resolved with updates. Adjust your computer's power settings to prevent USB ports from being powered down during sleep mode. This might help ensure that the connected devices properly resume their connections when the computer wakes up. Ensure that your computer's display settings are properly configured to handle external displays. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

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