Customer Ratings & Reviews
- Model:
- JCA379
- SKU:
- 11530951
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Pros mentioned:Overall performance
Can't get 2 HDMI outputs from my laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well for what it's designed for. I just thought I could use both the HDMI that this provides and the HDMI on my laptop at the same time. I cannot get that to work on my ThinkPad.
I would recommend this to a friendBrand response from J5create Team
Posted .The HDMI on the device supports a feature called DisplayPort Alt Mode over USB-C. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
- Pros mentioned:Connectivity
Dependability worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a similar device by Insignia that did not work dependably. No issues with this one. Worth the price difference so hard drives and thumb drives stay mounted.
I would recommend this to a friendBrand response from J5create Team
Posted .Data transfer rates up to 5 Gbps. Plug and play – No software or drivers required
- Pros mentioned:Portability
Port for new Mac book
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is easy to use. All you have to do is plug it in to your MacBook and connect the usb/ HDMI. You can also plug in your charger into the port.
I would recommend this to a friendBrand response from J5create Team
Posted .Optional power adapter can be connected for charging a laptop or other power consumption device.
- Pros mentioned:Overall performance
Great help with my family history
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great to enable my less expensive computer to handle two monitors.
I would recommend this to a friend - Pros mentioned:Overall performance
MOVIE NIGHT SAVER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS ITEM SAVE MY MOVIE NIGHTS, I BEEN USING THIS PRODUCT SINCE DAY ONE AND IS RECOMENDED WHEN YOU DONT HAVE A SMART TV
I would recommend this to a friendBrand response from J5create Team
Posted .Connect video, data and power to a computer or tablet with a single USB-C port.
- Pros mentioned:Compatibility
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for any device that only has a USB-C! It helps make a tablet into a greater resource for work.
I would recommend this to a friend - Pros mentioned:Overall performance
Get it! It works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works! Caught it on sale and worth the purchase.
I would recommend this to a friend - Pros mentioned:Connectivity
Doesn't support 4k over HDMI
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bad: Kind of a clunky size and design. The HDMI port does not support 4k resolution, so DO NOT BUY if you plan to use with a 4k display. Two USB thumb drives have been corrupted when plugged into this thing, I can't say for certain it was the fault of this adapter or not, but sure seems like it. This thing should have an ethernet port! The Good: USB is working for my keyboard and MacBook 85w power supply is plugged into the extra USB-C port providing power through this adapter so that I'm able to eliminate one plug. I would not buy this again...
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The HDMI port supports up to 3840 x 2160 @ 30 Hz resolution. Computer's GPU must support 4k capabilities. Optional power adapter can be connected for charging a laptop or other power consumption device.
I love this device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually like this device it connects my phone to the tv with no problems. The only issue I have is it's suppose to charge the phone while connected to the TV but the battery drains so fast still I wish there was a solution to this cause then I would give this device 10⭐
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Angel,
We are happy that you are enjoying the device. There may be a solution to the dilemma with the battery drain on your phone. A higher wattage charger plugged into the USB C port on the adapter may resolve this issue. For assistance and further details about this you can contact our customer support team. Their contact information is on the product packaging and on our website under the Support tab. Customer support can help you by email, live chat, or over the phone.
Thank you,
J5Create
Failed - Do Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two of these adapters and they both failed within 3 months. The first one failed in the first week and failed to deliver power through USB C or image through the HDMI and USB C.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Connectivity
great...until it stops charging :(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great to connect my laptop to my desktop monitor! ...but I've only had it for a month and now it won't charge my laptop while I use it, which makes it kinda useless. Is there a fix for this?
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, please contact our representatives so they may be able to help you with trouble shooting our device with you. Our contact information is available on j5create.com under the "Support" tab. Sincerely, j5create.
- Pros mentioned:Overall performance
Works ok BUT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wont fast charge your phone so if you watch video threw hdmi your phone will be dead in 20 minutes.it only cable charges witch is not enough power the phone will use more then the cable can provide...bummer besides that works great
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Gamebreaker7000, Customer input is always valued and we appreciate it. When it comes to the JCA379 not charging, this could be due to you requiring a higher wattage power adapter. If you wish to obtain assistance on getting properly setup, please reach out to the support team and a specialist will be glad to help any way we can.
Sincerely,
j5create
J5 create. Junk.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usbc to 4 hdmi out. Junk. 2 geek squad guys couldnt figure it out. Wasted 4 hours of my time.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you.
Not worth buying if looking for long term use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased twice from Best Buy and both times the HDMI amd USB stopped working within a couple months.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
Didn't handle hi res
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this HDMI converter did not work at all for me - the picture quality was so poor that I couldn't even use it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to HDMI & USB 3.0 with Power Delivery supports up to 3840 x 2160 @ 30 Hz resolution via HDMI. We recommend HDMI to HDMI cables, no conversions. DisplayPort v1.2 required on graphics card or video source to support 4K @ 30 Hz resolution. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
J5Create Fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. It is a piece of junk that doesn't support half the operating systems out there with no plans for doing so. Returned immediately.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Bluebird, the adapter is considered a Plug and Play device, no drivers required but the computer must have a feature called "DisplayPort Alt. Mode" and "Power Delivery" to support PnP devices. If you have any questions regarding the device, our contact info. will be on j5create.com and we'll be glad to assist you. Respectfully, j5create.
Drops wifi on MacBook Air
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi connection goes down when this is connected on MacBook Air
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Works 1/10th of the time, if at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn't connect the HDMI from my laptop to my monitor. It worked once, for about 2 min, and hasn't worked again. The monitor says the HDMI can't be read, yet works fine without this product. Waste of my time, now I have to spend even more time returning it and purchasing something else
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that this happened to you! I hope that you'd consider giving us a second shot since our products have much improved since you left your review and we'd love to have you back. If you ever do have trouble with our devices, my customer service team is always available to help and our information can be located on the back of all of our product boxes as well as on our website under the contact page.
Thanks,
j5create