Customer Ratings & Reviews
- Model:
- JCA379
- |
- SKU:
- 5930600
Customer reviews
Rating 4.5 out of 5 stars with 1169 reviews
(1,169 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 'USB-C to HDMI & USB 3.0 with Power Delivery' as a great product for its price, connectivity solutions, and portability. Users appreciate its ability to expand USB-C capability and compatibility, along with its port expansion functionality. Some customers noted that the cord length could be longer, and a few mentioned that the device gets warm after extended use. Overall, the product seems to satisfy the majority of users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
So happy to find this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After getting a new MacBook Pro I discovered that I needed an adapter to use for HDMI. This is easy & it works
I would recommend this to a friendBrand response from J5create Team
Posted .Due to the JCA379's various capabilities i.e. HDMI, USB, charging all in one; it is a highly sought out adapter and we are glad to hear it is working to your expectations. If needed, a helping hand can be obtained by contacting support on the packaging and an agent will be ready to help.
Sincerely,
j5create
Rated 3 out of 5 stars
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow data connectivity with HDMI Video signal to TV works but not the USB-C at the same time
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The USB-C on the adapter is only for power delivery and the HDMI port is only for video out. If you have any questions on how to set up the adapter our customer support team is available to help. Our contact information is printed on the package and can be found on the j5create website under the ‘Support’ dropdown.
Thank you,
j5create
Rated 3 out of 5 stars
Did not know how to setup the HDMI
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to connect the HDMI to TV, but it did not work well, returned the product.
I would recommend this to a friendBrand response from J5create Team
Posted .Depending on your device, it will have to support "DisplayPort Alt Mode" for video out via HDMI, since that port as well as the others are Plug n Play, no drivers needed. Please refer to the manufacturer of your hardware for more information on your device. We apologize for the inconvenience.
Rated 3 out of 5 stars
That's a normal product, not too special
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite okay. There is nothing special about it. It didn't really serve my purpose so I had to send it back
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We thank you for trying the JCA379 Adapter and apologize that it did not meet your expectations; we do have other devices that could potentially fit your needs better and would appreciate the opportunity to discuss them with you if you're interested; feel free to contact the support team on the packaging for further details.
Respectfully,
j5create
Rated 3 out of 5 stars
mucho bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the adapter workers very good but i does not work whit all projectors
I would recommend this to a friendBrand response from J5create Team
Posted .Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0.
Rated 3 out of 5 stars
Hub
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be nice if was also able to charge the device like the other hub I bought.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The JCA379 will not charge another adapter or Hub, That requires more power for the other device to power on. Please connect it to a computer instead. Thank you.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Great Adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works well with my Mac Computer. I provides three different ports and is easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .HDMI, USB port for peripherals, and even charging capabilities to your Mac while in use all in one represent the JCA379 - it's simple to use PnP design will have you up and running in seconds.
Appreciatively,
j5create
Rated 1 out of 5 stars
Nothing but problems.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Nothings but problems on multiple phones and computers with disconnecting and overheating. Started falling apart in the first few weeks of having it. Save your money and look elsewhere.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
If you are having such significant problems with your adapter it sounds like there may have been a defect of some kind. What you are describing is not indicative of the quality of our products. I would recommend contacting j5create customer support for assistance. You can find our contact information at the link below.
https://en.j5create.com/pages/support
Thank you,
j5create
Rated 1 out of 5 stars
Frustrated and disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I specifically called ahead and asked the person if you had the item I wanted. The guy said yes, in stock at the store. I drove around 30 miles and tons of traffic to get there just to find out you didn’t even carry the item I called about! A female employee then told me “you can’t trust what the phone people tell you bc they work at call centers “!! So I will not ever call again.
No, I would not recommend this to a friendRated 3 out of 5 stars
It does the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, but the USB C port on the dongle is for power supply only.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Adds an additional USB, HDMI and power delivery. Thanks for your review.
- Pros mentioned:Portability
Rated 4 out of 5 stars
Great compact device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile adapter. Required for small laptops with minimal output ports
I would recommend this to a friendBrand response from J5create Team
Posted .For extra capabilities to your computer, or phone; the JCA379's PnP architecture provides all you need in one - it's sturdy build make this a hot seller.
Regards,
j5create
Rated 3 out of 5 stars
Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced, disappointing, not a keeper............
No, I would not recommend this to a friendRated 3 out of 5 stars
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because very expensive but has a lot of options
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Add an additional USB 3.0, HDMI monitor, and USB-C that can be charged through your USB-C port.
Rated 2 out of 5 stars
Worked for 10mins.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it to connect a monitor to my laptop and in 10mins the hdmi stopped working. it had me switching cords and luckily didnt try returning the monitor. but if its going to be for hdmi use i wud get a more reliable one
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
Rated 3 out of 5 stars
umdecided
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been able to make this work for me yet.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The Adapter works with a feature called "DisplayPort Alt Mode" for video output and Power Delivery for pass-through charge which a computer must support. If you have any questions, please contact our representatives and they'll be happy to assist you.
Rated 3 out of 5 stars
Not worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little overpriced for such a simple hub with only one USB.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Add extra functionality to your laptop with the USB-C to HDMI & USB 3.0 with Power Delivery.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
What I was looking for!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected and self explanatory! Use it for work!
I would recommend this to a friendBrand response from J5create Team
Posted .Self-explanatory being plug-and-play; the JCA379 provides you with video output for your DP alt-mode/Thunderbolt 3 supporting computer, a USB port for accessories and pass-through charging capabilities up to 65 watts.
Gratefully,
j5create
- Pros mentioned:Connectivity
Rated 4 out of 5 stars
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good when you have a need for multiple connections.
I would recommend this to a friendBrand response from J5create Team
Posted .Working well, providing the user with HDMI, charging capability and a USB port for gadgets all in one along with a PnP architecture is what makes this a highly sought out device. Feel free to contact support on the packaging for questions, concerns, warranty information and a rep will be ready to help.
Gratefully,
j5create
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great adapter so far. Works great with MacBook Pro.
I would recommend this to a friendBrand response from J5create Team
Posted .Multiplying the capabilities of a USB-C port on your Mac is doable with the JCA379; now you can charge your computer while adding another screen to your set up in one.
Gratefully,
j5create
Rated 1 out of 5 stars
Will not charge device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I specifically asked the sales associate at Best Buy if this would charge my tablet while using it and a mouse, and it does not. I don't expect them to be able to answer every single question, but if you're going to answer, know the answer. Very frustrating. This accessory serves no purpose if it can't supply charging power to the device it's connected to. Should have gotten the Samsung Multi-Port Hub instead.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
It sounds like you may be using a charger with insufficient power to support your device. If you would like assistance with getting the adapter to work properly our customer support team would be glad to help. You can find our contact information at the link below:
https://en.j5create.com/pages/support
Thank you,
j5create








