Customer Ratings & Reviews
- Model:
- JCA379
- SKU:
- 5930600
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 'USB-C to HDMI & USB 3.0 with Power Delivery' as a great product for its price, connectivity solutions, and portability. Users appreciate its ability to expand USB-C capability and compatibility, along with its port expansion functionality. Some customers noted that the cord length could be longer, and a few mentioned that the device gets warm after extended use. Overall, the product seems to satisfy the majority of users.
This summary was generated by AI based on customer reviews.
Failed - Do Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two of these adapters and they both failed within 3 months. The first one failed in the first week and failed to deliver power through USB C or image through the HDMI and USB C.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Connectivity
great...until it stops charging :(
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great to connect my laptop to my desktop monitor! ...but I've only had it for a month and now it won't charge my laptop while I use it, which makes it kinda useless. Is there a fix for this?
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, please contact our representatives so they may be able to help you with trouble shooting our device with you. Our contact information is available on j5create.com under the "Support" tab. Sincerely, j5create.
- Pros mentioned:Overall performance
Works ok BUT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wont fast charge your phone so if you watch video threw hdmi your phone will be dead in 20 minutes.it only cable charges witch is not enough power the phone will use more then the cable can provide...bummer besides that works great
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Gamebreaker7000, Customer input is always valued and we appreciate it. When it comes to the JCA379 not charging, this could be due to you requiring a higher wattage power adapter. If you wish to obtain assistance on getting properly setup, please reach out to the support team and a specialist will be glad to help any way we can.
Sincerely,
j5create
J5 create. Junk.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usbc to 4 hdmi out. Junk. 2 geek squad guys couldnt figure it out. Wasted 4 hours of my time.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you.
Not worth buying if looking for long term use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased twice from Best Buy and both times the HDMI amd USB stopped working within a couple months.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you.
Didn't handle hi res
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this HDMI converter did not work at all for me - the picture quality was so poor that I couldn't even use it.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to HDMI & USB 3.0 with Power Delivery supports up to 3840 x 2160 @ 30 Hz resolution via HDMI. We recommend HDMI to HDMI cables, no conversions. DisplayPort v1.2 required on graphics card or video source to support 4K @ 30 Hz resolution. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
J5Create Fail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. It is a piece of junk that doesn't support half the operating systems out there with no plans for doing so. Returned immediately.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Bluebird, the adapter is considered a Plug and Play device, no drivers required but the computer must have a feature called "DisplayPort Alt. Mode" and "Power Delivery" to support PnP devices. If you have any questions regarding the device, our contact info. will be on j5create.com and we'll be glad to assist you. Respectfully, j5create.
Drops wifi on MacBook Air
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi connection goes down when this is connected on MacBook Air
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.
Works 1/10th of the time, if at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn't connect the HDMI from my laptop to my monitor. It worked once, for about 2 min, and hasn't worked again. The monitor says the HDMI can't be read, yet works fine without this product. Waste of my time, now I have to spend even more time returning it and purchasing something else
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that this happened to you! I hope that you'd consider giving us a second shot since our products have much improved since you left your review and we'd love to have you back. If you ever do have trouble with our devices, my customer service team is always available to help and our information can be located on the back of all of our product boxes as well as on our website under the contact page.
Thanks,
j5create