Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 10224470
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Dock, dock, dock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great dock it's really got what I need to dock my laptop to it.
I would recommend this to a friendShould have a power cord!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not come with a power cord. No one at the store told me and I had to drive back to the store to get one
I would recommend this to a friendBrand response from J5create Team
Posted .A power brick provides pass-through charge to your computer. However, a computer must support Power Delivery over USB-C, including DisplayPort Alt Mode for video out. The Dock is a PnP and driver device. It also provides additional power to the USB ports. Other than that, the Dock is powered by your computer when it's USB-C host connection is connected to a USB-C port.
Great hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really have enjoyed the features on this hub. I had no problems connecting my devices.
I would recommend this to a friendGood buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking stations. Suggest getting the power pack to have laptop charger handy.
I would recommend this to a friendWARNING! Do NOT buy this product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these and both of them failed. I bought the first one and at least two ports (the headphone/mic jack and one of the HDMI ports) did not work at all. I didn't even try the DP, VGA, or ethernet ports, so I don't know whether or not those worked. Furthermore, it caused my laptop to shut down several times. NOTE: according to the written label on the box, service disruption is NOT covered under the warranty. So I returned it and bought another one in hopes that the first one was just faulty. I experienced the same exact issues with the second one; HOWEVER, with the second one, when it caused my laptop to shut down, it fried the Seagate Backup Drive that I had plugged into it! Fortunately, Seagate is going to work with me to recover the data on the drive. Here's to hoping that works out alright. Now I've looked into this particular product, as well as other J5 Create products, and I've discovered that they have horrible reviews. Frankly, I am really surprised that Best Buy has these products on their shelves.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Tim!
I'm really sorry to hear this! That is definitely out of the ordinary for our device and I'll pass the information onto my team so we can figure out where things went wrong.
Thanks,
j5create
Need additional ports? This is the ticket.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what the doctor ordered. Gives me versatility with a wide array of connections. Plus it's very fast and powered by the USB Type-C plugin.
I would recommend this to a friendBrand response from J5create Team
Posted .With the attached USB-C cable, the dock will power and charge power-hungry laptops, with up to 100W Power Delivery.
Docking station w/out a dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a TRUE docking station, more like a massive hub with every type of connection. It doesn't charge your laptop/Surface, cannot "dock" your computer on it. Literally just an oversized, over priced adapter.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C triple display docking station is designed to expand the connectivity of your laptop or device by offering various ports and connections, such as USB-A, USB-C, HDMI, DisplayPort, Ethernet, SD card slots, audio jacks, etc. They're useful for connecting peripherals like monitors, keyboards, mice, external hard drives, and other accessories to your computer.
Okay.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can only connect one HDMI port at once. Ther than that it works great.
I would recommend this to a friendBrand response from J5create Team
Posted .The HDMI linked with the DP port on the USB-C Triple Display Docking Station requires DisplayPort Alt Mode from a computer to transmit audio and video signals. Please refer to the manufacturer of your hardware for more information on your device. The stand alone HDMI port requires an installation of a driver for functionality. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
This device works all items I plug in to it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to accompany my new apple computer as they no longer have plug-ins for items needed to complete services like printers, dvd players.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This docking station is a great option for connecting all your USB peripheral devices. It will also allow you add three additional monitors to your workstation. I hope that you continue to enjoy the docking station.
Thanks,
j5create
Terrific docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station - very seamless plug & play operation. Would like a longer USB C cable, like a 3 ft. or more.
I would recommend this to a friendGreat option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station was a great buy and I plan to purchase more. Compatibility was great with various laptops.
I would recommend this to a friendRacking bar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good docking bar, it works very well,perfect for Apple computers.
I would recommend this to a friendOk...but not for me
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It might be ok for some, but it needed some driver downloads as I recall and I didn't want to deal with that.
I would recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, the ports that requires an installation of a driver is the HDMI/VGA/Mic ports. The rest are Plug n Play, however, it requires your computer to support DisplayPort Out and Power Delivery for the JCD543 to work properly. Please refer to the manufacturer of your hardware for more information on your device.
Dual monitor with Mac Book Pro - Doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to perform dual monitor setup with my Mac book pro. Unfortunately it doesn't work for me. But I kept it anyway
No, I would not recommend this to a friendBrand response from J5create Team
Posted .To properly help you with troubleshooting and to get the Dock setup for your Mac, our contact info. can be found on the packaging or j5create website and our representative will be glad to assist you in solving this. Kindly, j5create.
Did not work for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like an excellent buy for the price. It asked for me to download drivers for it. Since it was a work Laptop I could not ...
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Rico,
The JCD543 will still have some functionality even if you do not install the drivers on your computer. One of the two video ports under the “Or” will still work (Either HDMI or Display Port). The USB-A ports will still function as well. I regret that the docking station did not work out for you.
Have a good day,
j5create
Short-term answer to a long-term need
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this dock a year ago. It is August 2021, and it seems this thing was designed to not last. Every day recently, it is not charging my laptop as it had and as it should be. The connection of my Mac's charging cable to this product is just fine. I have no problem changing without this dock in the way. The connection to all the attached devices is fine, and they connect to the Mac. But recently my screens all started to blink (including the one on my laptop). What's not fine, it seems, is the quality of the electronics in this dock. The one cable on this device that attaches directly to the laptop will not charge the laptop, even though connection of external drives and displays are intact. Well, there's only one cable for all of this, so why does it not charge while all the externals remain connected? Bad workmanship. I'd avoid this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our customer service. Their information is located on our website under the "Support" tab. This product does have a 2 year limited warranty and they should be able to help you troubleshoot or set up a solution. Sincerely, j5.
Docking station review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up. No instructions include in the packaging.
No, I would not recommend this to a friend- Cons mentioned:Power supply
don't waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.constantly throws a power error and screen flickers when this is used.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C port on your laptop might not fully support the bandwidth or power requirements for triple display setups.
Test the docking station with fewer monitors or reduce display resolution and refresh rates.
Great docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very impressed with this docking station. All advertised features work seamlessly with my Dell laptop. I am very satisfied with my purchase.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Lou,
Thank you for taking the time to post a review on the JCD543. We are glad to hear that the docking station is working out well for you. This docking station is an easy solution to turn your laptop into a fully realized workstation.
Have a great day,
j5create
needs driver to fully work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you need a driver to use it and it does have indication lights to let you know its working...
No, I would not recommend this to a friend