Customer Ratings & Reviews

I needed to purchase the least costly docking station for work. I chose this one to work from home using my company's laptop to connect two other monitors. The docking station works well.

This is a really nice piece of equipment and very versatile

Fast service, delivered exactly as ordered, highly recommend

Works as described and works perfectly with my computer.

I bought this while traveling and it worked great!

The charge pass thru doesn't work on my HP laptop. Battery went dead after three weeks of periodic use. HP laptop Spectre didn't like the pass thru charging. Unplugged HP charger from dock and plugged in directly to the laptop.

Simply put, the software they direct us to download is not compatible with my Macbook Air with Mac OS Mojave 10.14.6. I've tried 3 different times: with everything plugged in, everything unplugged to the Macbook Air, and new cables and different monitors. Also, the color on my monitor that is HDMI with a Samsung TV has a color distortion; everything turned pink. It's cute but not what I'm looking for. I didn't investigate as thoroughly (with trying a different hdmi cable) but when I used the same cable for my projector the color is fine and the video goes in and out. I don't know. I'm going to return and try a different product. I went in person and the stores don't have that many options. (why amazon is convenient). If you can, try a different company.

Followed the directions and now I have a triple external monitor setup for work. One 4k. One 1440p. And one 1080p. Drivers can be a little buggy with the newest MacOS but toggling display resolution fixes it.

If you value your computer do not purchase this. I purchased it in order to use my Apple air as a desktop computer within months of the dock overheating my Apple air which I had for less than two years stopped working due to battery issues. I purchased a new MacBook Pro and it has been less than 30 days and the only thing that I plug it into is this station and now I have lost my MacBook Pro to the same issue. Losing over thousands of dollars in My computer purchase because of the dock is not worth it. And all they can offer is an exchange. I refuse to plug any of my computers into the station

one by one the USB, ethernet, and display port all stopped working despite numerous troubleshooting attempts. Sometimes the ports that are down will randomly work again, then back to being busted. Spring from something a little more expensive to avoid these headaches

I bought this unit for use at our church to handle connectivity to multiple monitors, wired internet and audio line-out for streaming our services. It worked great for most of 5 months at 2 hours at a time, weekly -- really light duty. But today one of the display adapters, the network adapter and the audio adapter all failed. We hobbled along with 1 external display, wifi and no sound. Maybe we just got a bad unit -- it was great until it failed. But I probably won't buy this brand again.

Works as it should! A great alternative to Thunderbolt which costs almost three times as much

This product does not work on windows devices. The J5 tripple display dock would only connect to one screen on my new windows computer. The "A" port would not work. At first customer support told me that my computer was not compatible. My computer is brand new, so I double checked the specs and it was compatible with MAC's. I spoke with a Geek Squad representative and he said that the triple display doc is designed to work on MAC's. I really wish it worked.

Does not work with Macbook M1 and causes overheating on MS Surface. Also, the ethernet port randomly disconnects which is super fun in the middle of a video call. Tried to get support from J5create and the driver download was down. When I finally got it it installed some janky USB driver thing because it does not support displaylink. Total garbage.

All functions stopped working after about a year of use. I expect a product at this price point to be more durable.

Maybe I got a defective product but regardless im going to write a review just in case anyone else has these same issues. Two issues specifically that made me return this item. Note; These issues came up with a 2017 Macbook Pro 15 Inch with the Catalina update 1. When connecting 2 hdmi displays one of the displays runs at a noticeably lower refresh rate than the other. The is specific to the port that the hdmi is connected to on the dock, I switched them back and fourth and whatever display it was connected on had low refresh rate. This i found super annoying as i constantly switch between monitors(why i bought the thing) 2. 100% of the time when connecting the usb c cable from the dock to the Macbook pro. One of the monitors always doesnt output video, this happens 100% of the time. The fix to this would be to disconnect the hdmi that is working and then the dock will force output to the non working HDMI, then, once the non working hdmi is outputting video, reconnect the other hdmi and then youll have 2 pictures. You HAVE to do this everytime you connect the dock to the computer and its stupid. It defeats the whole purpose of a dock. Overall I am quite dissatisfied with this product. I cant even say you get what you paid for because $100 for a docking station is pretty up there.

This thing is absolute garbage. It barely generates any power. It's about as useful as a cheap non powered USB hub. Seriously. When I contacted the manufacturer, they told me to get the power adapter so I had to spend another $70. Guess what? It made no difference at all. Garbage, absolute Garbage!

DO NOT PURCHASE IF YOU HAVE A NEW MacBook Air. After spending $99.99 on this display dock, I come to find out on their website that they are not compatible with my new MacBook Air. All j5create products do not work with macOS® Big Sur 11. Avoid at all cost!

Instructions said to update drivers before using. So, I went to J5create website and in large red font, it says item not compatible with the new MacBook Pro Catalina system. They are not sure when they'll have the drivers to make it compatible. This is a bust. Will return.

This does not work for a MacBook Pro (13-inch, M1, 2020). It says that it works for Mac but doesn't specify. Apparently you can only use one display on a MacBook Pro M1. Also, when I did try this my wireless mouse would not work. Maybe it works for other computers but not mine. For $100+ it felt very cheap as well.