Customer Ratings & Reviews
- Model:
- JCD543
- SKU:
- 10224470
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
- Cons mentioned:Power supply
Breaks quickly and easily
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless product. It was fine for the first couple of weeks, but then one day I get an error about not enough power to use any of my peripherals that were plugged in. Now I can't use the HDMI port at all to plug into a second display, and the other USB ports only work half the time. I'd return it but it broke right after the return period. I don't recommend it. Also, try to get a hub that doesn't require you to manually install drivers. I tried to use this computer for work and it was a pain getting approval to get admin access to download drivers for this device to work in the first place.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
This does not normal operation for the JCD543. I would recommend contacting j5create customer service for troubleshooting assistance. If the device is found to be defective, it may still be covered under the manufacturer’s limited warranty. Our contact information is in the link below:
https://en.j5create.com/pages/drivers
I hope that we get the opportunity to assist you.
Thanks,
j5create
Pricy! but works great, no complaints.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the cheapest option, but it's been solid on my new laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm glad to hear that this has helped you out. If you ever have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Slim and easy to connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim and easy to connect but it have some issues with the screen resolution .
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Slim design for resting laptop on top and augmenting various capabilities in one. Joselilo85, in regards to the screen resolution, feel free to contact the support team and an agent will happily lend a helping hand in obtaining the right one for you.
Cordially,
j5create
Worked fine initially... died 1yr later
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for first 3 months. Great to have everything connected all in one place and easily swap laptops out without having to reconnect a bunch of cables. Then started getting blackouts on the monitor once a week where it would disconnect for 1-2 seconds then reconnect. It grew to be daily, then multiple times a day. Thought it was the HDMI cable to swapped that out. Didn’t fix the problem. Then other devices started disconnecting.. mouse, webcam, keyboard, power... almost 1 year later to the date of purchase, the j5 is now sitting on the floor by the trash can and everything is plugged directly into the laptop. Trust the reviews that say it will start to break down over time with HDMI first.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .JJBA, I'm sorry to hear the JCD543 is causing so many issues with all of your accessories. The JCD543 is covered under a manufacturer's 2 year warranty. We would love the opportunity to discuss this, troubleshoot and if necessary offer an exchange. We sincerely apologize for the negative experience you've had and look forward to working with you.
Respectfully,
j5create
Must Have Accessary for Surface Book 3.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I real don't know how anyone in an academic or business environment gets by without this Docking station. I feel like this should be an in-box accessary for any Microsoft Surface Book 3 sold. It allows you to connect to almost any possible combination of needs imaginable.
I would recommend this to a friendBrand response from J5create Team
Posted .13 ports in one sleek design for all your needs.
Heeman Duncan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and setup. Keeps computer linked to he monitor and allows you to use the computers charging cor without restrictions
I would recommend this to a friendgood unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very practical unit to expand input capacity for my MacBook Pro
I would recommend this to a friendBrand response from J5create Team
Posted .Good day,
This j5create triple display docking station is an ideal addition to any Apple laptop computer. The additional monitors that can be connected to this docking station will significantly increase your desktop workspace and increase productivity.
Thank you,
j5create
- Cons mentioned:Compatibility
Couldn’t get it to work on my Mac
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of inputs… couldn’t get it to work on my Mac. Sure it’ll be easy to dismiss this as operator error. But why take that chance. Skip this one.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply. In order to narrow down the exact issue you are experiencing, we recommend contacting the Technical Support Team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
Needed to attach multiple monitors
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to attach multiple monitors as well as other peripherals to my work computer when working from home. This is the perfect solution. I have two monitors connected via HDMI as well as a keyboard, mouse and 3D input device. all using a single USB-C connection on the laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Freddy,
This docking station has a lot of features not found on more expensive alternatives. You still have room to add another monitor if you need it. Thanks for taking the time to leave a review.
Have a great day,
j5create
Highly recommend!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I highly recommend if you have multiple devices.
I would recommend this to a friendFront Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional installation and explanation of how to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Cheryl,
It appears that you have left this review under the wrong product. I hope that you have a good day.
j5create
- Cons mentioned:Compatibility
NOT COMPATIBLE WITH MY COMPPUTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I RETURNED IT BECAUSE THE GEEK SQUAD COULD NOT GET IT TO FUNCTION WITH MAC MINI
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The JCD543 uses MCT/USB graphics drivers for extended display output beyond 1 external monitor. macOS natively supports only 1 external display over USB-C unless you install MCT drivers. You would also need to grant permissions under System Settings. If these steps weren't completed, the Dock will not function correctly.
Triple Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. But didn't workout for me since my work didn't allow the software to be installed.
I would recommend this to a friendJust What I needed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for! I use this to connect my Macbook pro to my external displays. I am able to connect 2 external displays.
I would recommend this to a friendj5Create Docking Station
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5Create Docking Station was perfect for my laptop to tie in my two big monitors at my office. I simply take my laptop from home to work, plug it in & go and it ties in my monitors, keyboard & mouse, and my speakers and still has room for a couple of other devices.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCD543 will add a lot of ports and functionality to your laptop all through a single USB-C connection. It is a great dock to build a work from home workstation around. Thanks for taking the time to write up a review on the docking station.
Have a great day,
j5create
Why why why
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have if you are advancing like the apple world is! Must have!
I would recommend this to a friendBrand response from J5create Team
Posted .The Triple Display Docking Station is a very unique device since it provides the user with extensive different capabilities on top of being able to rest your laptop on top of it saving you space on your desk... no better option on the market, thanks for letting us know it is meeting your expectations!
Regards,
j5create
Exactly what I needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had been looking for a dock for my work from home setup for my MacBook Pro and this has done the job! Just make sure you follow the instructions and install the drivers first and give it the permissions it needs if you are trying to extend to a dual monitor setup like I was.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Kyle,
The current version of MacOS has additional security measures for adding additional displays. This adds a couple extra steps for installing the docking station. If anyone needs assistance with this process the j5create customer support team will be happy to assist you through the process. Our contact information is printed on the device packaging and is also on our website under the ‘Support’ drop down. It is good to hear that the docking station is working out for you.
Thank you,
j5create
- Cons mentioned:Compatibility
Not applicable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it since it wasnt capatible with my computer
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Made for newer PC's with USB C port.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on PC's that have a USB C port. If not you will have to buy an adapter that Best Buy does not carry in order to use this with a standard USB port. Windows 10 auto installs any necessary drivers.
I would recommend this to a friendNo AC adapter included.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware. This product does the job but is missing one important piece. It advertises a 100 W pass thru port for powering devices and your laptop. Also on the box it states you must use the factory AC adapter to use the port, but the box does not contain this adapter and it will cost you $70 to buy the adapter. After numerous conversations with both Best Buy and the company that makes the dock, they both said sorry. No where on the box does it say the adapter is included. But it also does not state that it is sold separately.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Triple Display Docking Station does not come with a power adapter. If your computer came with a USB-C power-brick 65W or higher, you may use it towards the USB-C power-in port on the Dock for pass-through charge. The USB-C Triple Display Docking Station with 100W PD Adapter includes the JUP2290 power-brick. You may also buy the JUP2290 100W PD USB-C Super Charger separately. Thank you.