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Customer Ratings & Reviews

$118.60

Customer reviews

Rating 4 out of 5 stars with 3050 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,050 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Too much of a headache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use with a Macbook Pro (M1 processor) towards the end of August 2022. My primary purpose was to have additional USB ports with an attached external monitor. When I initially installed the docking station, the attached monitor (tried both Display port cable and HDMI cable) wasn't recognized by the MAC. Spent some time trying to figure out what was going on, and finally found a support topic on J5's website. Had to install some additional drivers and enable an option for the monitor to be recognized. After installing the driver and changing some settings per the support topic on J5 site, I was finally, was able to get the monitor recognized and working. However, anytime I unplugged any of the other USB devices from the docking station, the monitor would no longer be recongized, and I had to go through the install process again. Fast forward another few days, and I began receiving an error message indicating the USB ports were no longer recognized at all while using the docking station unless I disconnect the monitor altogether. So, i could either use an external monitor, or I could use the USB ports of the docking station, but not both at the same time. I even purchased the additional power supply unit for the specific docking station hoping the added power would help, but that didn't change anything. Finally gave up and returned the item to BestBuy. Definitely do not recommend this particular brand of docking station.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We sincerely apologize for the inconvenience you experienced. Please contact our Technical Support Team for further information about this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Kind regards, j5create team. j5create

  • Rated 3 out of 5 stars

    Gets the Job Done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I completed my home office and I needed a dock that would allow me to use my work laptop and personal laptop for my two monitors. I picked this item up while I was in-store. Firstly, it's a well made device. It feels sturdy and all the inputs secure the connecters well. I love all of the connections it offers. It does its job fine as a dock, but that really all I can say about. One negative is that I had to install drivers in order for it to work properly. I've never had to do that for any of the docks I've used in the past, so keep that in mind if you have a work laptop because your IT security policy may not allow to install the drivers. Another thing that I'll count as a potential negative was that when I used the two HDMI outputs to my monitors, I had some weird screen mirroring on the far-right side of my secondary monitor. Tried different HDMI cables and the problem persisted. I ended up buying a Display Port cable for the secondary monitor and had no problems ever since. Also, this dock supports 3 monitors via VGA, HDMI and Display Port. You kind of have to pick and choose which connections you want use. One of the HDMI ports is linked to DP so you can't do HDMI/HDMI/DP. A triple monitor setup will have to involve the VGA connector (VGA/HDMI/HDMI or VGA, HDMI, DP).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility, Power supply

    Rated 1 out of 5 stars

    Thought this would be what I needed but alas….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had really high hopes for this docking station. It had all the plugs that I needed for my monitors and computer but it cannot handle any of it. I plugged everything in and set it up per the inbox instructions and it didn’t recognize the power cable and just completely drained my laptop trying to do its job.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with your USB-C Triple Display Docking Station. In order for the laptop to charge through the docking station the USB-C port on laptop must support Power Delivery. If you have any other questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my switch! Just moved here for my job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This switch is the best investment because you can have all connections and no cluter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but too long.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has every port you could possibly need at the cost of portability. I returned it only because it’s too long to travel with. I would have preferred they stacks some ports on top of each other rather than all in one row. That would’ve made the device thicker, but that would have reduced the length and made it easier to fit in some smaller backpacks and desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    J5create

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, sleek, and doesn’t take much space. Has all the ports you need to run 2 monitors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good product but may not work with certain laptops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station is good in terms of portability and ease of use. It was working well for one of my laptops but the other one required switching the HDMI cable to an alternate port every time. There is no power cord included as well. Not a show-stopper given the reasonable price though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More computer hookups.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives ame more use of my computer and other as series’s as well a place to plug in mySD32 cards for photos.the best thing is I can hook up more display screens.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saves a computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and is very helpful and allows me to use one instead of two computers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of this dock. It is out of sight, and it is simple to set up. However, I use a dual monitor system, and for some reason, oftentimes one of the monitors does not receive a signal, which results in the loss of the monitor. I have found that unplugging and replugging in the monitor HDMI cable to the dock will usually resolve the problem. Like anything else, I’m happy with it when it works, and not so much when it doesn’t.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Available USB-C port that supports DisplayPort Alt Mode. For troubleshooting, please uninstall and reinstall drivers. Update computer such as BIOS, chipset, S&H drivers, etc. Test with another HDMI cable or HDMI port on monitor. j5create

  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Numerous ports to support several plug-ins.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can only get 1 additional monitor to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great except I bought it to connect 3 additional monitors to my laptop and it only allows one. There is 3 slots for monitors but I cannot get 1 to work.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If your USB-C port doesn’t support DP Alt Mode, then multiple video outputs via the dock won’t function properly.

      The dock requires one of the specified combinations (HDMI + VGA + DP or HDMI + VGA + HDMI), using the two HDMI ports and DisplayPort simultaneously is not be supported.

      The VGA+HDMI (not the HDMI under the "OR") requires an installation of a driver. Drivers are located on j5create website under the "Support" tab.

      If the dock is bus-powered (not using external power), or the laptop is not supplying enough bandwidth, some ports may not initialize properly for multiple displays. Use an external power adapter for the dock (if not already) and ensure the USB-C cable is securely connected. j5create

  • Cons mentioned:
    Power supply

    Rated 4 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but directions are minimal and power supply is not provided. Works OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Permanent Dock for MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as a gift for my wife, and replaces an earlier dock she had. The dock she had before had issues with falling out of the ports on the side of the MacBook Pro because it was not tight enough, and also had issues with not enough ports. This j5Create dock solved every single one of those problem, plus takes up zero space on the desk since it sits under the front of the MacBook Pro. Frankly, its the perfect dock for a permanent style dock.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and does what I need to do. I use a surface laptop and was able to extend it to my dual monitor setup. Think a fair price would be $100.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Bryan,
      Easy setup is an important feature with any computer peripheral. While the JCD543 does require drivers some operating systems will automatically install them. We appreciate your feedback regarding the price point of the docking station.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Updated quickly and it work amazingly. Increases the laptop, so that there is space beneath it and is air cooled.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      The triple display docking station is great because it is designed for a laptop to sit on top of it. Space saving measures like these are really great. Thank you for taking your time to review the docking station. Have a nice day.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Apple Mini. Allows me to add whatever accessory I want to.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    USB-C docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station is perfect for power users and people who want two screens with the use of a laptop. Was easily able to hookup my work computer via USB C and get my 2 monitors, mouse and keyboard working on it with no issues. You will need to install software for it to work on your computer, so if your work organization doesn't allow that you should ask your workplace if they provide docking stations before purchasing.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive. Cheers! j5create

  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Easy Use Docking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for this laptop dock. Easy to use. Very portable. More than enough ports to handle most users needs.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Happy to hear that you found the dock to be a good value. One great feature is that you can rest your laptop on top of the dock, so it does not take up as much space in your work area. We appreciate that you chose a j5create docking station.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    decent docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets my needs, but d orsnt always accept usb plug-ins. For the price it works well and enables me to plug usb and hdmi into my laptop that has no such drives.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Joe!

      I'm glad to hear that the JCD543 has helped you out. If you would contact my customer service team, we would be more than happy to troubleshoot the problems you're having with the recognition of some of your devices. Our information can be located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create