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Customer Ratings & Reviews

$118.21

Customer reviews

Rating 4 out of 5 stars with 3046 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.1 out of 5 stars

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,046 reviews
  • Rated 5 out of 5 stars

    Great Versatility.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL: Gives me the versatility to connect to all my external devices. It's amazing that you can get so much connected to one Thunderbolt port. I've only used it with one external monitor b/c that is all my M1 MacBook will support. INSTALL: Several steps to get it installed (it's not just "plug-n-play"). I had to call the company's tech support* for help. But after that, it has worked well. TECH SUPPORT: One of the best tech support experiences I have ever had! The guy was American and was easy to understand. He explained things like he was a friend over for a cookout (personable, friendly, easy to follow). FEEL/PORTABILITY: Lightweight, but sturdy. Cord stores inside the unit, but extends 10"+ out the end, even more from the center. I find it is easy to transport in my backpack. The rubberized pad keeps laptop from slipping. I like the slight tilt it gives to the computer, but the cord is long enough that you can easily position the dock behind the computer. CAVEATS: * Every port I have used has worked (HDMI, Thunderbolt, USB, card reader, Ethernet), but sometimes it has taken a few tries (card reader; HDMI). I have not tried the headphone, DVI or VGA ports. * Sometimes I have to unplug the HDMI and replug it in, but that could be the fault of my old monitor. * Does not provide power for Apple SuperDrive. For that you have to plug the Superdrive directly into the computer.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Speakforth, we greatly value positive customer reviews on our products as we constantly strive for improvement. If you have any questions or concerns regarding the JCD543, please don't hesitate to reach out to us and an agent will gladly help.
      Cordially,
      j5create j5create

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to give this a 5 star rating. It has EVERYTHING I want and need out of a docking station and more. A variety of ports, lightweight, sleek and to support 3 screens! So where’s that missing star? Well, for some reason, it tends to intermittently freeze. By that I mean, the mouse cursor and everything just locks up on one of the screens. At first I thought it was my laptop, but then I tried it on my wife’s laptop and behold, the same glitch. Other than that, this thing is highly versatile. You can even modify which side the USB-c connection comes out of which is handy for my Dell laptop (USB-C connects on the left) and my wife’s HP laptop (connects on the right).

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      RonnieRudeBoy, I appreciate you reviewing the JCD543. In regards to the lock you are experiencing, this could be due to radio frequency interference, also known as Leaky Waves. In this case, we suggest using a wired/Bluetooth mouse. If the issue remains, please reach out to our support team and a rep will be more than happy to lend a helping hand, we will narrow down the issue and offer solutions.
      Respectfully,
      j5create j5create

  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was perfect for my new laptop, as a hardware accessible utility expansion for my office. Be sure to download the drivers off the website to enable complete functioning. Otherwise, its pretty basic as a bridge. Only 4 stars, because I haven't been able to use all the functions/features now available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, Supports only 1 monitor on M1 Mac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like a well-made product but did provide more the 1 monitor when connected to my Macbook Pro M1 Laptop. Not because this product is at fault but because the M1 processor does not support more than one monitor over the USB-C Thunderbolt 3 protocol. You need to use a non-Thunderbolt product with the M1 Macbook pro to go to 3+ monitors with the M1 processor-based Macbook Pro series. j5create driver needs to be installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Just plugged it in and everything worked right out of the box. I like that it fits right under the rear of my tablet. Lots of ports. I'm docking two dissimilar monitors plus the tablet, USB KB, bluetooth mouse, and external drive all with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tiny but hard working!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my home office so my wife and I could use our own laptops. It’s been fantastic easy to set up easy easy to use with either laptop. Small convenient you can hide it behind the laptop. Excellent choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent docking station for more ports.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for people who don't have enough ports on their PC, or don't have certain ports, such as a SD card reader slot. Make sure your PC has a USB-C port to use this. Has a built-in compartment to stow away the USB connecting cable for portability. Can be optionally powered with another USB-C cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workable, good design, a few quirks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The docking station is easy to setup and is designed so the PC can sit on top of it. At first it had an issue with causing 1 HDMI display to freeze, but that has not happened for a while. It can have issues with sizing windows when (1) moving from a smaller display (like a laptop) to a larger display or (2) when opening new apps like Word. This is not a show stopper -- it requires resizing windows. I use a Lenovo docking station with a Lenovo laptop (supplied by my employer) and it has none of these issues. Lenovos are more expnsive (~$180 and up). For $100 the j5created docking station is a reasonable value.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm very sorry for the inconvenience that you're having. If you'd like, my customer service team is ready to assist you with this and we'd be more than happy to troubleshoot with you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Good little docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Dynabook laptop and had trouble finding an affordable docking station. This one works great, except I cannot get my internet to come through it. It might be on my end, I just haven't been able to troubleshoot correctly. The USB C connection is solid. The one I bought before this I had to return because the cable wasn't seated in the USB slot very well and would cause my docking station to come loose. This one doesn't have that issue. I love all the ports this one has for USB, HDMI, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a docking station that could connect my hp laptop to three external monitors. At the time, the hp-brand dock that could handle that was on backorder. I found this little guy and I’m glad I did! It works perfectly for my needs, was less expensive than the hp-brand dock, and was in stock at my local Best Buy. Now I buy this same dock anytime anyone at my office needs a laptop dock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alternative Dock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended going with this dock over what my company offered for my HP elite book. I already had the additional cables to utilize with my screens and it’s easy to travel with if needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very average.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked right out of the box with 2 screens however, I downloaded the drivers to get the 3rd screen to work as instructed for my windows PC, and the screen flickers on and off. I tried older drivers just incase there was an update that caused issues l and still the same flickering effect. Ive been to busy to troubleshoot the issue. I will updatethia review when i get a chance. (Probably in 2 months)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holeinone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the ports I need to get everything in one location with one power switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connections and cable management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful addition to my home office. A slick smart design. it made connecting two monitors to my home office laptop a breeze in addition to other ports made available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, honestly super convenient I use it for work since I’m a hybrid software engineer and this thing saves me so much time when I’m setting up in the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The J5Creat docking station - a winner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB docking station has been used with 2 HP laptops. Connected to it are 2 vides: both LG: One is a 32' LG flat screen and the 2nd/main is an LG 35" curved screen. In addition, it also powers 2 external hard drives. Compact and totally reliable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Such a simple request

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one monitor was working after installing J5 program. I began a chat with J5 cust service. After 25 minutes, they told me that I should return it because this product is not for older model Macbooks.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station, no issues what so ever. I just wish the connecting cable was a little bit longer and one or two more USA-A ports and replace the display port with another HDMI port, other wise good station.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but a little pricey

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option for plugging in many components. I find it a bit pricey though. It does work well with all I have to manage on my desk with work at home.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create

  • Rated 4 out of 5 stars

    j5create docking station

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one display connected to this j5create docking station and so far so good. I got it to connect all the other things beside the monitor. The mouse, keyboard, and a few USB sticks. Its also nice to have only one cable going to the laptop. I had to purchase the insignia 90W USB-C power supply to connect to the j5create docking station and then I could plug in the HDMI cable for the monitor. I wouldn't recommend this model to everyone since it requires a USB-C power cable, but its ok if you don't mind purchasing the USB-C power cable separately.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      With the attached USB-C cable, the dock will power and charge power-hungry laptops, with up to 100W Power Delivery and power your connected peripherals when it’s used with a USB-C power adapter. j5create