Customer Ratings & Reviews

First, I need to say that I do not use this docking station for my Internet connection. My laptop is connected to my Wi-Fi but I do have two monitors and a phone charger connected to it and I have zero issues. It starts up very quickly shut down and connectivity is effortless

This docking station really help streamline using both my personal laptop and my work laptop (work remotely) and my double monitors. It was a long over due purchase - so glad that the Best Buy tech pointed me in this direction.

The size and price were decent. The onoy issue that i had was that the charge cord for the unit itself did not come with it.

Works very well. You do have to download a software to use it which is fine had some issues using 2 screens but once you get it set up the first time it’s just plug and play

Bought 2 J5create – JCD543 for my wife, one for the office and one for home. Small company and old computers. So … I bought her … also got tired of her griping. 4 Dell 27” - S2716DGR monitors, also bought 2 - Logitech MK570 Keyboard and mouse, 2 – Logitech M570 wireless trackball mouse. 1 Laptop HP Spectre x360 13.3” model - 4K 13-AW0023DX. Downloaded the latest driver and installed first. Then connected the USB C from the J5create to the laptop. I had the 2 monitors connected to the dock and the mouse and keyboard connected to the USB ports on 1 of the monitors. Same at her office. Now she can go to the office or take the laptop home and do her business. Or just carry her laptop to job site. Did have a problem at first where one monitor at work would always not turn on, but the USB 3.0 ports would work on the bad monitor with a similar problem at home. My wife had said, after a while, that she noticed that when she moved the dock the monitor would lose signal, but the keyboard and mouse still worked. After trouble shooting found out that the HDMI/Display port was bad on the work dock, I shook the HDMI plug at the connector on the work dock and the monitor would lose signal. I guess the driver became corrupted and caused a similar problem at the home dock. After exchanging the dock everything worked great. Now she’s able to keep everything she needs in one place, desktop screen, without having to think about where it might be. She watches her movies as well as play some of those Facebook type games. For some unknown reason cloud storage and her don't get along. The bad thing is the monitors are 144hz, but the most that can get through the docks is 60hz. I’ve looked at other brands and they are all the same even with the display ports. The start time is slow it feels like forever waiting for the screen to show the MS password screen – 2 to 3 minutes. It’s a long time when you’re sitting there waiting for it to come up in a brand new high end laptop with no other programs yet. Using the dock is definitely not for high end gaming, there is a noticeable delay when moving the mouse. There is no power adaptor connected to the J5create dock so it is not recommended to try and charge a phone as my wife tried to do. She complained that the phone wasn’t charging and I had to explain to her why not. As expected she really didn’t understand but took my word for it.

Mostly works. Having an issue getting the second digital display working, but the VGA and first digital display are working great.

Love this unit. It's lightweight, easy to connect and it has a variety of ports to connect all your devices. I bought one for my desktop so I don't have to try to get to the back of it to connect things, and one for my laptop to take with me where I go to connect a monitor and other things for extra convenience.

OK, so love the idea of this product for my MacBook Pro 16". It is a bit chaotic in allowing connection to portable external hard drives. When it does allow them to connect, I get a power warning and am advised to immediately disconnect them. This occurs when the dock is directly plugged in to the USB-C port or when the computer charger is plugged into the doc. Most of the time, it just will not support portable external drives. I downloaded the driver to no effect.

Very effective and slim docking station! It has all of the ports that I needed, without the bulk.

Easy to set up. Gave my laptop more than enough USB ports. Have had no issues since i set it up.

Finicky. Ports seem a bit loose otherwise seems to be working fine.

I had a smaller version in this brand. Finally upgraded to this one so i can attach my 2 monitors to my laptop and a few other things. Love this

I like the design, it does put some tilt to the keyboard. It's nice to have extra ports, but got it for the wired Ethernet connection (M1 laptop). It is fast. In case you were wondering, Thunderbolt and USB-C are compatible with each other, the difference is speed, but both are so fast you might not notice the difference. The hard-wired cable to your laptop, will go out on either side of the docking station, It's a nice feature.

This unit had all indications of a home office all-star: function; compatibility; price; features; design; feedback (online reviews). Seemed like an easy home run! In my experience, unfortunately, it struck out, and with sadness, must be released (returned to store) today. It does plug-and-play as advertised, and with easy online driver access and install, offered a promise of high performance. Its design is perfect for my set-up: neat, discreet, adequate ports and port types. Power cable not included but I knew that and would've been happy to purchase one if the unit worked for me. It didn't. I needed it to support a 2-monitor extension to my laptop display, using VGA and Display Port cables. Those ports are there, and everything set up easily. Unfortunately, within 5 minutes, the screen drops began. It's clear that the VGA port is unstable for some reason, but I tested by switching-out cables and monitors and have determined it must be the unit or some aspect of this docking station set-up. It just doesn't work for my basic configuration of HP laptop, Dell monitors, Windows 10 Home OS, and standard peripherals (wireless key and mouse; external hard drive). One of the deciding factors in buying it was the celebrated j5 customer service. I have unfortunately not enjoyed that experience. My ticket is now 48 hours old with only a auto-generated reply to show. I wish I could be more patient, but I'd prefer to return this thing and move on to one that will work.

Easy to use. Some devices might need a software download depending of the software version. No issues with Windows 10.

Works fantastically. Easy set up and easy connections.

I share this for the benefit of the few others like me that didn't realize that the ONLY way to connect the laptop to the docking station is through a USB-C port and that there is no adaptor that will work for this. Unfortunately, one of the two laptops that I needed to connect does not have USB-C. Otherwise, it is a great docking station. I was able to connect everything else to it! Regrettably, I have to exchange it for one that connects through a a regular USB port.

Great budget friendly dock for Windows and Macbooks. No special drivers or software needed for this to work. As an engineering student the need for multiple monitors was needed and this did the trick.

Great product and works really good I recommended to my friends

This is a must need for a laptop user or a mobile office worker, has come in handy bouncing from desk to desk.