Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$118.21

Customer reviews

Rating 4 out of 5 stars with 3048 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,048 reviews
  • Rated 5 out of 5 stars

    Good Budget Dock for a Surface pro 9

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something a little more budget friendly for my Surface Pro 9 than the MS Dock and got the J5create. It works just fine for me. I use every port and one HDMI and feed it with a DELL 120 W power supply and so it handles powering my surface as well. the The gigabyte ethernet port works well but I have a 5 Gig optical so I run a separate 2.5 Gb interface on one of the USB 3 ports to give me better throughput. Once or twice it has dropped its connection but I suspect it has to do with the Surface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK but could be better

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it does, but I have 2 monitors hooked up to this device. Sometimes, it will lose connection to one of my monitors in the middle of my workday and I have to unplug EVERYTHING and reconnect in order for it to connect again. The cord to plug in to the monitor is VERY VERY short.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. If you require assistance, please feel free to contact j5create Technical Support and we'll be glad to assist you. Thank you. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for my dual monitor setup for work. It was beyond my expectations for sure. Convenient and easy to use. Makes my display on my desk look sleek and clean

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Just what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to connect multiple inputs usb hdmi internet to my Mac air

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Elmer,
      We are happy to hear that the JCD543 was just what you needed. This docking station is a great way to get the full potential out of your MacBook. Thank you for sharing your review.
      Cheers,
      j5create j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Saved my work life.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home and remotely I need multiple monitors. This product makes it easy to plug in multiple monitors and operate when I travel or when I'm at home.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Frustrated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice concept however... While researching this product it stated in the description that it is compatible with the newest models of MacBook Pro. I purchased one, brought it home and attempted to download the necessary driver. At this point it was revealed that the driver is not compatible with a MacBook Pro with Apple’s new M1 chip. So I basically have a larger than necessary USB port and Ethernet jack surrounded by a couple of useless HDMI ports. This compatibility issue should be clearly explained in the product description.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Voodude, unfortunately, the drivers for the JCD543 will not be compatible with M1 computers so the HDMI,VGA and Mic will not will. The other ports including the HDMI or DP are PnP., no drivers needed and will be compatible. If you have any questions, our contact information can be located on the packaging or our website. We apologize for the inconvenience. Sincerely, j5create. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Highly Recommend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a docking station for my new computer, and accessories. This product was the only one on the market that I found, that offered all the combinations and # of ports of each type to suit me and anyone who has a variety of accessories. Highly Recommend.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Highly recommended is what we value hearing from customers. Due to the 13-in-1 architecture of the JCD543, you can add up to 3 displays all while obtaining hard wired internet, SD card reading capabilities and more.
      Thanks a million,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good dock for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because the one we purchased from Amazon which was much more expensive (different brand) kept causing windows to crash. We picked up this one, and right out of the box, it was easy to hook up and easy to get up and running quickly. Would buy this again!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Doug,
      I hope that you were able to return that other docking station. The JCD543 will give you a wide array of ports including the ability to connect up to three external monitors. Thank you for sharing your experience.
      Cheers,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great accessory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new HP laptop. Bought it mainly so I can use the USB C to have 2 displays and it works perfectly. It also raises the laptop off the desk and helps keep it cooler, which was a nice surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dock Station Ready

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set-up. I'm not a member of the geek squad, even I could set it up so that's a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So handy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter (the techie Media Specialist) set my new computer system up for me. Because, you know “coved”. She knew exactly what would work to overcome my frustration with my previous limited system. This docking system allows me to have my computer, extra large screen, wireless keyboard and any other device I might use like a back-up device.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great to hear! I'm happy that this has made things just a little easier for you. With the pandemic in full swing it's important to be able to connect quickly and easily and I'm happy that this fit the bill for you.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing docking station

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute love this docking station. Mines went out that my company sent and so I purchased this one. Definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Display dock

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work as expected. Was told afterwards most laptops cannot run three monitors. Not sure if this would be useful for only desktops but Best Buy said it should have worked.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Most computers can run up to 3 display's. However, the USB-C Triple Display Docking Station requires a computer to support DisplayPort Alt Mode for video out via HDMI or DP port and USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. The VGA and stand alone HDMI port requires an installation of a driver for functionality. Drivers are available on j5create website under the "Support" tab > "Downloads/Drivers" page. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Docking Station

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Wish it had a longer plugin cord.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Turns your computer into a full workstation with all needed connections available. j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Docking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for those needing an excellent peripheral for docking monitors and devices. I highly recommend this docking station.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Life saver

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a life saver. Simple and easy to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Elijah,
      It is great to hear that you are pleased with the JCD543. It will make multitasking much easier and will improve productivity. We appreciate your feedback on the docking station.
      Have a nice day,
      j5create j5create

  • Cons mentioned:
    Power supply

    Rated 3 out of 5 stars

    Not worth the money.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have the power to run my external hard drive. With all the possible connections you can make with this you would think it would be strong enough to power an external hard drive. Customer service said it wasn’t meant for that.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Joel, thank you for your feedback on our Dock Station and we're sorry to hear the HDD didn't work on our device. The reason mechanical HDDs consume more power is that it still needs to spin the discs/platters even when it is not actively reading or writing data. It's always best to connect it directly to a computer. Sincerely, j5create. j5create

  • Rated 5 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this docking station, I can plug 2 monitors in plus more. So far it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not perfect.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes while I'm in the middle of something the docking station reboots and I lost video and ethernet connectivity for couple seconds. Also you will lost some FPS when playing high video demand games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and works with PC and Mac. Love the portability

    I would recommend this to a friend