Customer Ratings & Reviews

It’s good. Works as it should. Dislike the length. Wish I’d opted for something more compact. All in all, still a win.

If you are running two monitors and multiple add ons on your computer, I would highly recommend this docking unit. You will need to buy an additional power connector if you plan on charging your lap top or surface.

I have a Dell Inspiron Desktop and a Dell Inspiron Laptop. The dock works alright for my laptop, I am able to fully utilize both HDMIs and a small USB-c monitor, for a total of 4 screens (including the laptop screen). My desktop however is only accepting one of the HDMI ports. The one closest to the VGA. I can swap cables and monitors, but only that one HDMI port will work. The USB-c monitor still works fine. I got it to easily swap between my work laptop and school pc, but it has been more of a hassle than changing over the 6 plugs individually.

I took a chance despite having mixed results with unpowered hubs before and I think I've found that external power is pretty much a requirement for a quality hub. This one, in particular, was extremely frustrating. I've mostly used StarTech and Dell docks in the past and I'm sad to say that J5Create doesn't even come close - power or no power. I tried this on a true triple-monitor setup to start with: An LG 32" IPS monitor, an older BenQ 27", and the screen on my Lenovo. The laptop is my work Dell Latitude 10th gen i7 machine - plenty of performance. I first tried the LG monitor through DisplayPort with the BenQ via DVI adapted to HDMI. The j5create simply wouldn't run the LG at first. So, I swapping them to both direct HDMI and was able to get a signal, but Windows identified the LG as a "non plug-and-play monitor" with a max resolution of 640x480. On top of that, the functionality in the BenQ was extremely sluggish. Ok, so I decided to try swapping my wife's StarTech dock for the j5create to see if I could get decent results there (since I knew the StarTech would work for me). Her system was little better. We only needed 2, older Dell screens powered there. Running adapted DVI to DisplayPort on one and adapted DVI to HDMI on the other produced bad results again as the DisplayPort screen would not come on. Tried just about everything. Drivers from j5create (of course), drivers from DisplayLink, drivers from monitor manufacturers, Windows updates, Dell SupportAssist... that's it, I'm done. It shouldn't take this much to get this working. Best Buy will get a return of this as soon as possible and a suggestion that they stop selling this. I've heard that their support is good, but I shouldn't have to lean on a lengthy email chain to just get this working - especially when I can get working docks from other companies. Other issues: Short USB-C cable that's built in to the unit, 3 USB-A seems a little under strength for a $100+ unit, all ports rear and nothing on the sides. TL;DR Don't use this unless you're using unadapted monitors, have a "traditional" setup where the laptop will be right on top of the dock, and are prepared for things to not work out of the box.

Works well for all the add ins to my lap top. 2 monitors, speakers, wireless keyboard, wireless mouse, streaming camera, printer, internet

I use mine as a dock to link my steam deck to my tv. It works seamlessly and have had no issues with connectivity or power transfer.

Gets daily use at the office because I bring my 13" MacBook Pro home every day. Single external monitor, keyboard and mouse setup. Very discreet. Got it during Black Friday deals so that's why I ended up getting this one instead of another at the same retail price.

Good quality product for the price. Would recommend for dual monitors.

I follwed all the directions to a T and I could not get either of my laptos to connect to my dual monitors. I have a lenovo and a dell . I downloaded the drivers and each laptop would only detect the one monitor. I went on forums talked to tech friends and no one could figure out why it wouldnt work with either of my laptops and dual monitors. I have relatively new laptops and my monitors are only 2 years old. I have concluded this is defective and I am returning it today. Not worth the money or the hassle.

There's 2 HDMI and one VGA, but you can't use the 3 of them at the same time... for one of the HDMI is either the HDMI or the VGA, if you connect a VGA one of the HDMI's wont work.

You have to download a program to use with a MacBook which can be a bit confusing. Not just a plug and play device, I with there was an easier solution to having to expand to 2-3 additional screens

Could use more USB ports. Also should have been clearer that there is NO power supply with this. Which at the current cost, there are better options out there.

It does what its supposed to, but there is some kind of driver issue that no matter what I follow from their support forums, it never goes away, but I havent had any major probles not having it. Just a nuisance

Has enough ports to plug everything in. It has been a breeze the past few weeks

Very easy to use and acts as a little prop stand for the laptop. I was able to hook up 3 monitors with an adapter.

Usb-c triple display docking station is awesome to use

Works well. wish Best Buy had the same thing with the power supply. If you plug your phone or anything else to charge it takes forever. Now Have to make another trip or order the power supply.

This is a good docking station, but it does not support higher refresh rates over 60 Hz. My new monitor supports 180Hz, and this was not compatible.

It’s very helpful in expanding my external devices

It’s a nice docking station and haven’t had much issue with it. I do wish it came with a power cord. I can’t easily change out my work laptop with my personal laptop since they both utilize different power cords. Not the end of the world but would have been super convenient to have its own charging cord.