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$118.21

Customer reviews

Rating 4 out of 5 stars with 3048 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,048 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to work with my new Alienware - 16X Aurora 16" 240Hz Gaming Laptop WQXGA. It doesn’t. Attached two external hard drives and system locks up. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For best results when using high-powered USB devices, we recommend attaching a USB-C power adapter to the dock’s power delivery port. We advise connecting no more than one bus-powered external hard drive at a time to the Dock. Connecting multiple bus-powered drives may cause system instability. j5create

  • Rated 4 out of 5 stars

    Needed!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the purchase. My only complain is that you have to put something under it so it doesn’t mess with the ports when plugged to your laptop. I used a stack of small Post-It’s to keep it from wiggling. But other than than, perfect device!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      USB-C 100W power delivery, multiple connections, BC fast charging and more. Thank you for your review! Take care. j5create

  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one that I’ve purchased because they’re plug-n-play, no maintenance whatsoever and easily concealable. Computers, all of them are getting away from Ethernet ports and going wireless. I prefer hardwired , it’s much more secure. So, I’ll continue to purchase as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed on windows and Mac. Perfect for me. And looks very nice and clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Power Source

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed nice but for 90 dollars it should at least come with the power chord. That is separate and almost as much as the docking station.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nifty, but has flaws...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as I'm currently working from home and hate swapping out cables from one device to another. This docking station has you covered on all fronts! Video works great, and I even noticed that the DVI out to my monitor was able to maintain 60FPS refresh rate. That said, one flaw i noticed is that my Samsung S20+ with USB C connection, does not charge when connected to the docking station. Funny enough, it will load/be recognized as a device, but it will not charge over the USB C connection. I've only had it about a week, but hoping the company addresses this issue. I'd give it a 3.5 out of 5, especially since it was almost $100 for the device. I may consider returning it if I can not resolve the charging issue.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good Morning,

      We're very sorry for the inconvenience that this has caused you. This is something we would be more than happy to assist you with and offer a variety of methods for your convenience. Our information is located on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beats the brand docking stations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One little USB plug and you are done. No fussing with brand docks and the positioning. You may need a second power supply for your laptop if you want one connected to this permanently and one to take out with you. Overall, works great.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We appreciate the input on the JCD543 meeting your expectations; when it comes to power supply, we have the JUP2290 which is specifically for the JCD543 providing up to 100W; if interested, we recommend contacting the support team on the packaging for more information.
      Sincerely,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not Mac Friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is freakishly large. It does have multiple ports that come in clutch but there are other products that can do the same for way cheaper. There is a slight Mac compatibility issue.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. If you have any questions regarding our device or compatibility, please contact our support team and they will be happy to assist you. Kindly, j5create. j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple and slick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this docking station. But i have to return it because i need to install the software which is not allowed for my work laptop. Otherwise it’s a nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have multiple screens and easy to connect to.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Best Buy Employee

    Rated 2 out of 5 stars

    Didn't work for me

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to preface this by saying my main issue could've been due to either my laptop or monitor. With that being said, the dock never wanted to connect to my monitor, and would continuously shut my monitor off. When it would actually work, there were green lines all across the screen.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the issue you have had with your USB-C Triple Display Docking Station. To resolve the issue it may require uninstalling and reinstalling the driver or additional troubleshooting may need to be done. For assistance with resolving your issue I recommend reaching out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Docking Station for home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup for Home Office to allow use of 3 Monitors. No issues with device.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Swiss Army Knife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter addresses all issues for connecting multiple devices to my MacBook Pro. This allows me to hook my phone, my DJ controller, and other devices to it. Definitely recommend this product!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review and recommending our Docking Station. Have a great day, WG13. j5create

  • Rated 5 out of 5 stars

    Docking Station - keeper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't take up much space, had enough plugs for everything I needed. Fair price, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to connect two monitors, keyboard & mouse with my Lenovo Thinkpad. So far everything has been great & works smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Docking Station for my MacBook Pro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I wish one of the USB-C ports was a Thunderbolt port. Other than that, I have no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Video card issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it implies it will run to monitors, yet it will, but only on the onboard video card. If you have and want to use an installed upper end card; want do it. Besides that great and compact. Although I plan to take it back, doesn’t meet my expectation.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Dock in considered a PnP and driver base. The HDMI or DP can be used one or the other as it is a PnP. The HDMI and VGA requires a driver. You should be able to have total of 3 external displays. If you have any questions, our contact info is available on the website. We apologize the Dock did not meet your expectations. Respectfully, j5create. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    docking station for dual monitors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works great to enable me to use two monitors and to power my equipment...and when i take my lap top on the go, it is easy to disconnect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommended Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and is exactly what I needed. Simple to install and user-friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for using both windows and Mac, as I switch between the two throughout the day. I do find that I sometimes have to unplug and plug the usb c back in the computer to get the monitors to recognize, but no big deal.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's great news! I apologize for the inconvenience you're having with the USB-C and I'll mention that to my team so that they are made aware of this issue.

      Thanks!
      j5create j5create