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Customer Ratings & Reviews

$118.21

Customer reviews

Rating 4 out of 5 stars with 3048 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,048 reviews
  • Rated 3 out of 5 stars

    So so docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this docking station however, not all of the ports can be used for monitors. I had to get many different cables to make them work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love its design, super!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is great but the best of it is its design. You can place it under your laptop and it raises it a little bit which makes it perfect to use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Since you can put the j5create docking station under your laptop you can save space in your work area. This plus all of the ports on the docking station makes this a great addition to a laptop. We appreciate your review.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my work at home needs. Thin, light and streamlined.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Used on my HP laptop, using USB see Jack. It works with my speakers, Network cable, Two monitors and keyboard.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports Mirror and Extended modes on your HP computer. The easiest way to add a second or third display. j5create

  • Rated 3 out of 5 stars

    I really want to love this...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for more than a year now. It does all the things it says it will do ...... plus one more. It runs all the things I need to, but now and then (about once per day) the external monitor locks up and I have to unplug the docking station from the laptop for 10 seconds and plug it back in. Also, every once in a while, it will fail to pass power to my laptop for charging. It is very frustration, but I'l sort of learned to put up with it. I will probably look to replace it soon.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi MetCap, thank you for your review. I’m sorry to hear you had such a frustrating experience with our JCD543, but I really appreciate you bringing this issue to our attention. Please feel free to reach out to us and we would love to make things right if you give us another chance. Our contact information can be found on the j5create.com website. Sincerely, j5create j5create

  • Rated 4 out of 5 stars

    Need better description and instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works as expected just would have been nicer if there were some instructions with it other then what was on the box. The curb side pickup works but ONLY if you have a cell phone.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback on the Dock. We'll pass it on. Thanks. j5create

  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Docking Station Caution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has limited use and I will be returning it. I bought this to use with a new MacBookAir. First issue is needing to download software to use it. When I went to the website, a 'pop up' warning said this will not work on Apple iOS Big Sur which is the OS I have. This should have been listed on the box. The USB Type-C connecting cable is not convenient to use depending on desk space to connect other inputs.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Recently we have released a Beta Driver for macOS 11.1 Big Sur available! (NOTE: This driver is NOT compatible with M1 Chip mac books & macOS 11.2 Big Sur BETA we advise to disable automatic updates and do NOT update to Big Sur 11.2 at this time). For assistance with installing the driver for Big Sur contact j5create customer support:
      https://en.j5create.com/pages/support
      Thanks,
      j5create j5create

  • Rated 3 out of 5 stars

    Not entirely happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this and plug both my monitors into the docking station. However, only one of the plugs worked. I contacted customer support and after a ton of back and forth they agreed it was not right and would replace it after I send it back to them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Add this Docking Station to your setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I waited to get this docking station. Really makes things easy when I only have to plug one cord into my laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review and the 5-star rating. Enjoy your new Dock! j5create

  • Rated 5 out of 5 stars

    Great portable device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why run out of ports, this item is at a fair price and even better when on special at Best Buy. I've purchased several for our team.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, I'm glad to hear Best Buy had the Dock on sale and thank you for purchasing several for your team. Have a great day. j5create

  • Rated 4 out of 5 stars

    docking station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good with my msi gl66 laptop. I can connect my 2 monitors (and use the laptop screen) and mouse. Has usb-c ports

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 3 out of 5 stars

    Needs more power! Oh oh oh!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if it would work with more power. I can't power everything with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a pretty good docking station for the price. I had to install a driver to use the 2nd external display (2 external monitors plus my laptop) as it does state in the packaging when you get the device. I use my work laptop, a Lenovo T580 and works with really no issues to speak of after nearly a month of use working from home. The only thing I've noticed is that when I turn on my laptop it does say that the power source is less output than the factory charger. However I've never had any issues with it holding a charge when working 8 hour days. I would recommend this device.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good docking station at an affordable price and recommending our adapter is something we greatly value - thanks. As for setting it up and meeting your expectations - we are happy to hear it is doing just that as we constantly strive for perfection!
      Regards,
      j5create j5create

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Perfect for mac.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a second one of these because it works so nicely. once for the office and one for home. Great device. It does require a type c computer to work

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      That's awesome! I'm glad to hear that these units have made your set up better. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Docking station is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Works great! Makes it easier to work from home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Monitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, it was easy to hook up and hasn't had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I couldn’t download the drivers for my work machine but it worked great in my personal laptop. It’s light and easily portable.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Triple display flexibility and adaptability. j5create

  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent port. No problems with connections. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my home office. . Great design. Sturdy yet lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has changed the entire view of my desk. I am able to use so many devices at one time without desk clutter. Love it

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      All 13 ports are combined into one slim docking station, so you’ll have all the connections you need to stay productive! j5create